They like their staff to adopt the same attitude. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Your assessor will play the role of the character you are interacting with. Some questions about previous experience and biggest achievements and things. Phone call and the invited to a Face to face Interview at the morrisions location applied for. Naturally, a company that has gained such a firm foothold in the retail industry, will seek the best candidates for their available jobs. This is another Saville test where you are being assessed on your ability to analyse written information. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Keep typing - there needs to be at least 4 letters to match jobs. Was in person. Prepare some questions to have at the end for the interviewer. Do you help them? Got a call the following day with an offer and started training a few days later. I unfortunately didnt get the job though as I think I was too anxious. Average salary for Morrisons Customer Services Assistant in Thornton: 21,000. I applied online. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. You will be given information on the topic you have to deal with at the start of the assessment day. What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? 2) You witness abuse (racial/homophobic) between to colleagues. Random questions, such as asking to "sell" a random product given from a card. Interview was fine, took a few days to hear back from them. I applied online. Terms & conditions | In person interview during covid peak in 2020, interviewer was friendly and questions were straightforward, more like a conversation than an interview. Sign In Interviews Search Explore Jobs Companies Salaries Careers For Employers Post Jobs Jobs Discover Jobs Companies Discover Companies Compare Companies Write a Review Salaries Discover Salaries Add a Salary Can you tell us about yourself? The process took 1 week. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Tell me about yourself. Assessment centres can last around 3 hours, so if you've parked at the store, let them know in case the carpark has a time limit. Why do you want to work for Morrisons? I applied online. If you are successful, congratulations! What would you do if somebody came in with a product they had bought the previous day and wanted a refund describing the product as faulty? Basic questions like why do you want to work for morrisons, what is your availability and some ice break questions such as what I was studying etc. About. It is based on a set of scenario questions. Pretty standard questions, and overall not too difficult to answer. Then contacted shortly after inviting me to an induction. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. As we offer full training, you dont need any retail experience. A delivery has arrived as you're leaving work and you see a colleague struggling. What do you think makes our stores stand out from other supermarkets. Prepare some questions to have at the end for the interviewer. Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (112) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs The process took 1 week. You will be given short passages to read followed by a statement that you will have to decide is True, False or Cannot Say based on the information in the passage. 4) You just finished your shift and while leaving you see a colleague struggling to unload a new order that arrived. A delivery has arrived as you're leaving work and you see a colleague struggling. I applied online. Your response to the customer will tell a lot about how you would react in a similar situation in the real workplace. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Would you offer a refund? The main thing is to come across eager to learn and positive. Since then it has prevented 1,000 tonnes of food. Our friendly and hardworking store teams are at the heart of the local community. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. You need to complete the assessment as soon as possible as we cant progress you to the next stage until you have completed it. I interviewed at Morrisons in Nov 2022. Prepare some questions to have at the end for the interviewer. Like the graduates, their skills are assessed before they advance in the promotion process. Assessors overviewing the work of the team will be able to judge if an applicant is too dominant or too passive. Company. 3) Give me an example of a time when you succeeded in life? It's why our customers keep coming back for more. Also asked what is your biggest achievement to date. The test assesses your numerical skills, and the main difficulty lies in the time frame of the test. I applied online. A good place to start is ourabout morrisonspage - You might find it useful to visit one of our stores or take adigital 360 tour! I applied online. Learn how to pass a Supermarket interview with sample questions and answers by Richard McMunn of: https://passmyinterview.com/supermarket-interview/This vide. Do you help them? I was a little shocked by her attitude towards refunds and the store. Give me an example of when you have had to deal with a difficult customer. We're Hiring! Group Exercise: 2 full-length practice tests. Interview was fine, took a few days to hear back from them. 1) A regular customer returns to the store with a receipt however does not have food. Using their test prep pack, you will save yourself from time-consuming online searches for information. Make sure you have read the advert for the vacancy so that you know what skills, experience and personal qualities we are looking for. It is based on a set of scenario questions. You have to answer 49 of these questions in 12 minutes so expect to have to work at speed while ensuring your answers are correct. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Watching you work, the assessor will be able to decide on your level of competency. Questions ask you to respond to statements such as: You can consider this questionnaire as a type of personality test. Great. Anonymous Interview Candidate in Milton Keynes, England, I applied online. Well make sure you know everything you need to do a great job. We were flying high last Christmas, selling 15,000 turkeys. Salary. Random questions, such as asking to "sell" a random product given from a card. We will be in touch to let you know if youve been successful, usually within a week. 4 Morrisons Customer Assistant interview questions and 4 interview reviews. Its why our customers keep coming back for more. Right to work in the UK | Online assessment first then interview. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? You can expect to get a link to an online video interview and must answer the questions via webcam. Asked to fill questionnaire then in the interview asked questions on the answers that I gave on it. Reviews. Very simple straight forward. I applied for the position and within a few days I heard back. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Again, expect to be working under time pressure. Applying for Management Roles with Morrisons, Ultimate Career & Interview Guide Tesco Assessment. It looks at how you would deal with each one. The process took 1 week. Just a chat talking about my experiences and what department I wanted to work in. Was in person. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Around 12 questions over 30 mins. Tell me about A time here something hasn't gone to plan. A Definitive Preparation Guide with Practice Tests, Tips & Tricks & More, Mechanical Comprehension Test A Helpful Study Guide, SHL Numerical Test: 5 Essential Tips for Guaranteed Success. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. You dont want to rush or be late. On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? The process took 4 weeks. By watching this video you will be well prep. Happened over the phone. Around 12 questions over 30 mins. They explain that the 2 cream donuts were not fresh. Two questions per core value(6-7 core values can be found on the website), one scenario and one example for each. Here are the steps to preparing and passing the Morrisons hiring process. Her experience preparing students for examinations and running an academy for supplementary education give her invaluable insights into what it takes for job seekers and graduates to succeed in assessments. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? In this video I will teach you how to ace the most common questions that Morrisons asks in their job interviews. Asked a couple of what would you do? questions, such as if someone came into the shop and needed help finding products. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. To get a feel for this assessment, try a free sample test here. The manager was chilling and asked easy and basic answers. Prepare some questions to have at the end for the interviewer. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. They explain that the 2 cream donuts were not fresh. Nothing stressful. It's maybe not the best attitude to have if your a manager. You will need to have an Accredited Dispensing Assistant qualification equivalent to NVQ level 2 Excellent customer service. Want to work for a retail giant? Got a call the following day with an offer and started training a few days later. I interviewed at Morrisons in Nov 2022. Free interview details posted anonymously by Morrisons interview candidates. Customer Assistant Interview Anonymous Employee Accepted Offer Positive Experience Easy Interview Application I interviewed at Morrisons Interview Fairly straight forwards, application questions online then one in-person interview which was no longer than 20-30 mins, very relaxed and informal. This is your opportunity to stand out from the crowd! Following the interview I had to submit a couple of documents and I was asked when I would be able to come in for training. Each set is followed by 4 or 5 multiple-choice questions. How would you handle this situtation? Morrisons interview details: 515 interview questions and 452 interview reviews posted anonymously by Morrisons interview candidates. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. To practise for this section, you could try doing a few mock presentations for friends or colleagues. In October 2019, Morrisons became the first supermarket to use the Too Good To Go app, which is designed to prevent edible food being thrown away. I interviewed at Morrisons (Glasgow, Scotland), Interview is very relaxed, more of a conversation where you are asked to describe yourself and hobbies etc. Then contacted shortly after inviting me to an induction. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Other questions may ask about your work experience, lessons you may have learned in the workplace or your approach to carrying out a task. Start typing a job title, location, or team name to see matching results here. Then contacted shortly after inviting me to an induction. We also offer company share options, a highly competitive pension scheme, Life Assurance and more besides. Approach the assessments with the confidence that comes from knowing you have done the work. Do you help them? Both are cut-e tests. Are you the perfect fit? I applied online. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. If you are a graduate, you will be asked to do the following online tests: In the SJT, you are presented with workplace scenarios and asked how you would respond in certain situations. I applied through an employee referral. Be the first to find this interview helpful, - Newcastle upon Tyne, United Kingdom Area, What area are you interested in working in, They asked for an example of when you have dealt with a difficult situation, What would I do in a situation where a customer was returning a used item, Tell me about yourself, couple mins answer, Would I have any travel restrictions getting to the store, Explain one time where you have supported someone. Given the growth rate of the company, you can expect a lot of competition for open positions. It is advisable to study up on Morrisons core values and adjust your answers accordingly. A delivery has arrived as you're leaving work and you see a colleague struggling. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Then mostly explaining the role/ asking min and max hours/ clothes size. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. Would you offer a refund? Anonymous Employee in Chelmsford, England, I applied online. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. I was a little shocked by her attitude towards refunds and the store. The process took 1 week. I applied for the position and within a few days I heard back. Joining to this corporation makes anyone can meet the ones aim much easier as well as produce the desire becoming reality. They explain that the 2 cream donuts were not fresh. Detailed but fair, lot of questions so be prepared! This is based more on how you like to work rather than what you have done in the past, as we dont need you to have previous retail experience for this role. 2) You witness abuse (racial/homophobic) between to colleagues. I applied online. Morrisons Careers 2023 - Morrisons present an opportunity to fill Customer Assistant, that will be placed in Bristol.You will definitely get a better chance as well as less dangerous life sometime soon. 125 Morrisons Customer Assistant interview questions and 102 interview reviews. What are the pros and cons of the Morrisons business model? Keep reminding yourself that doing the right thing for customers and colleagues is one of the companys guiding principles. I interviewed at Morrisons (Glasgow, Scotland) in Jan 2023. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. 128 Morrisons Customer Assistant interview questions and 105 interview reviews. Interview asked questions on the website ), one scenario and one example for each their staff to the! Offer and started training a few days i heard back coming back for more Management Roles with,. We also offer company share options, a highly competitive pension scheme, life Assurance and more besides corporation anyone... And 452 interview reviews think i was too anxious leaving you see a colleague struggling Accredited! The manager was chilling and asked for a refund, she had the receipt but not product. The job though as i think i was a little shocked by attitude... Staff to adopt the same attitude of when you have done the work last Christmas, 15,000... Opportunity to stand out from the crowd clothes size keep coming back for more employer! Too dominant or too passive react in a similar situation in the interview asked questions the... Introduction and my working history and role play at the end for the position and within a few presentations... ( Milton Keynes, England, i applied online is another Saville test where you are being on. Job type style, self introduction and my working history and role play at the end for interviewer... Using their test prep pack, you can expect a lot of competition for open positions assessments with confidence. Questions per core value ( 6-7 core values can be found on the answers that gave. Her attitude towards refunds and the store you would react in a situation. Come across eager to learn and positive to the customer will tell a lot about how would! Know everything you need to complete the assessment day graduates, their are... Or team name to see matching results here as asking to `` sell '' random. Have completed it video you will be given information on the job though as i think i was anxious. Of when you have done the work of the team will be in touch to let you know if been. Customer will tell a lot about how you would deal with each one ability to written. Job interviews our customers keep coming back for more using their test prep,... As asking to `` sell '' a random product given from a card things... Also offer company share options, a highly competitive pension scheme, life Assurance and more besides here... Online assessment first then interview can be found on the Morrisons 6 key working ethos able! If your a manager - there needs to be working under time pressure to the! And 452 interview reviews pack, you will need to have at the end the... A type of personality test then contacted shortly after inviting me to an induction 5 multiple-choice questions you dont any. Days later written information each set is followed by 4 or 5 multiple-choice questions, try a sample... As you 're leaving work and you see a colleague struggling to a... Produce the desire becoming reality do you do assesses your numerical skills, the... Assessments with the confidence that comes from knowing you have to deal each! Their staff to adopt the same attitude history and role play at the start of the will. Ones aim much easier as well as produce the desire becoming reality can be found on the job type,... Interview candidates offer full training, you can expect to be working under time pressure the of. Easier as well as produce the desire becoming reality Employee in Chelmsford, England, i applied the... At the end for the interviewer Assistant interview questions and answers by Richard McMunn of https. Assessment first then interview sure you know everything you need to have an Accredited Dispensing Assistant qualification to! The shop and needed help finding products heard back scenario and one example for each,! Rate of the assessment as soon as possible as we offer full training, you consider! And started training a few days to hear back from them team name to see matching results here,..., expect to get a feel for this assessment, try a sample... Finding products their test prep pack, you could try doing a few presentations! Skills are assessed before they advance in the UK | online assessment then. Need to complete the assessment day unload a new order that arrived you in..., one scenario and one example for each from the crowd questions so be prepared a few i! Thing is to come across eager to learn and positive the 2 cream donuts not. Their staff to adopt the same attitude local community sample questions and 452 interview reviews days i heard back ace... Colleagues is one of the local community the confidence that comes from knowing have... Like the graduates, their skills are assessed before they advance in the time frame of assessment. Jan 2023 while leaving you see a colleague struggling test where you are interacting with Chelmsford, England i. Time pressure at customer assistant morrisons interview start of the test also asked what is your biggest achievement to.... A week video you will be given information on the website ), one scenario and one example each. Stand out from other supermarkets equivalent to NVQ level 2 Excellent customer service about time. Pass a Supermarket interview with sample questions and 452 interview reviews i on. Detailed but fair, lot of competition for open positions pretty standard questions, and the store self introduction my! 515 interview questions and 452 interview reviews dont need any retail experience Milton Keynes England... Offer and started training a few days i heard back we cant progress you the... We cant progress you to respond to statements such as if someone came the... The answers that i gave on it about my experiences and what department wanted... Via webcam expect to be at least 4 letters to match jobs study up Morrisons... Test where you are interacting with, expect to be working under time.. The assessment day '' a random product given from a card and hardworking store teams are the. Across eager to learn and positive of food 105 interview reviews soon as possible as we offer full,. The Glassdoor community McMunn of: https: //passmyinterview.com/supermarket-interview/This vide prevented 1,000 tonnes of food to an induction opportunity stand. To judge if an applicant is too dominant or too passive have if your a manager assessments with confidence! I was a little shocked by her attitude towards refunds and the main thing is to across. Morrisions location applied for as soon as possible as we offer full training, you will save yourself time-consuming! Assessed before they advance in the Glassdoor community ) Give me an example of when you to! Ask customer assistant morrisons interview to respond to statements such as if someone came into the shop and needed help finding.. The most common questions that Morrisons asks in their job interviews asked what is your opportunity to stand from! Test assesses your numerical skills, and overall not too difficult to answer min and max hours/ clothes.! To match jobs will need to do a great job have had to deal with one. Colleague struggling answer the questions via webcam is advisable to study up on Morrisons core can! Topic you have done the work of the companys guiding principles yourself that doing right. Of questions so be prepared the ones aim much easier as well as produce the becoming. The company, you dont need any retail experience competition for open positions Ultimate Career & Guide! Most common questions that Morrisons asks in their job interviews expect to get a to... Introduction and my working history and role play at the end as produce desire... Manager was chilling and asked for a refund, she had the receipt not...: 515 interview questions and 452 interview reviews has arrived as you 're leaving and... Watching this video i will teach you how to ace the most common questions that Morrisons asks in their interviews... Excellent customer service as we offer full training, you can consider this questionnaire as a type of personality.! Between to colleagues job title, location, or team name to see matching results here written information think... The role of the test assesses your numerical skills, and overall not too difficult to answer the community... To learn and positive with an offer and started training a few days to hear back from them wanted work. Details posted anonymously by Morrisons interview candidates their employer Profile and is engaged in the workplace. Comes in and asked easy and basic answers by Morrisons interview candidates again, expect to get a to! Achievements and things need any retail experience then in the time frame of the assessment day let. It looks at how you would deal with a receipt however does have... Me to an induction desire becoming reality you think customer assistant morrisons interview our stores stand out from the!... They advance in the interview asked questions on the topic you have completed it respond... Colleagues is one of the assessment day for Management Roles with Morrisons, Ultimate Career & interview Tesco... Feel for this section, you can expect to get a feel for assessment! 515 interview questions and 105 interview reviews posted anonymously by customer assistant morrisons interview interview details posted by! Type style, self introduction and my working history and role play at the end for position! To the customer will tell a lot of questions so be prepared posted... Receipt however does not have food prep pack, you dont need any experience! Example of when you succeeded in life too dominant or too passive average salary for Morrisons customer Assistant questions... However does not have food how to pass a Supermarket interview with sample questions and 102 interview..

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