On 9th September we had pool school with our project manager and when he turned on the salt system he realized it was not turning on/operating like it is supposed to be. Submitting a response indicates a willingness to work with customers to make things right. Seth does what he says he's going to do. The lack of communication between this company and their customers is unacceptable. Nationwide: Visit our Learning Center to find out how you can finance a pool and answer questions you might have about our financing process. It's now connected but no one has come to start it up. I'm sitting here September 2022 and my pool is still not done. Weve transformed simple backyards, into private paradises. On day one I met our construction manager who was Aric **. Once you sign the contract and start paying them moneyit's totally different and you are immediately hit with the reality that you are now just a number. The clause appears to violate the Consumer Review Fairness Act, which voids any clause that restricts someone from writing an honest review. I am out $80,000.00 and the pool is not complete and cannot be used. We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. Hi Lauren. Buying a pool is a big decision for your family. Lastly,check the BBB for Houston and you will find plenty more complaints as well as with the Yelp reviews. Unger sat with us and walked us through all of our options and helped us design the perfect pool for our family. *PP&S is not affiliated with Premier Pools, Inc., which is located in Lewisville and has an A+ rating with the BBB. He stated Premier Pools is wasting the city's time by not fixing the issues correctly over multiple visits. As you can see this is not a company to work with at all and Ive included pictures so you can see how great it has been for me and my family. In addition to custom building, Premier Pools also remodels existing pools to help pool owners, both commercial and residential, redesign pools into something more attractive. Good Luck with your pool, I hope this review helps you make a good choice in pool companies. Call Today 281-412-6445, Copyright Pearland Pools, Inc. | All Rights Reserved | Website designed and maintained by. According to my iphone the phone call I had with *** on 11/17 was 19 minutes, not 45 minutes as he claimed. We've been waiting for this pool for over 6 months now. The pool is not complete as of today 8.3.22. Our team of knowledgeable pool builders will create a backyard oasis that exceeds your expectations so your family will have memories to share forever. Then it sat for three weeks with the rebar exposed and it rusted. Premier Pools told me my saltwater pool would be built in 3-4 months. I have contacted the owner *****************, 4 times via email, 1 time by phone with a voicemail and 1 time via text message since 11/18, he failed to reply or call me with an updated plan to complete the items. Start a Project View Popular Projects. Eventually *** ******* responded via email and details were given on the request with no follow up. Because were the largest pool contractors in the world, we have the highest quality materials at the lowest prices. file size: 10 MB. Construction started in March 2022 and took approximately 10 weeks (exactly what they said). What is Mustard Algae & How Do I Remove It From My Pool. We can charge you $3,500 and we can report you to the credit bureau if you don't pay the fee. Yelp users havent asked any questions yet about Premier Pools and Spas. We ask questions pertaining to your lifestyle to capture everyones needs and create an environment that everyone can benefit from. The first time he was nice, but then the issues started. I am at my wit's end. There were delays to get us into engineering. Premier Pools & Spas is open Mon, Tue, Wed, Thu, Fri, Sat. Gunite crew came in. Since 1999, Pearland Pools has been making dreams come true. Also my oldest job was sold on 07/22/2021 and started excavation on 2/2/21. They have more than half of my money and I only have a hole in my backyard. I have been asking for a meeting on my project and no one will call. View ourLocations Mapto find a builder near you and start building the pool of your dreams. I looked today and on this one project (pool build)I/my wife has emailed complaints 47 times about issues we have experienced trying to get our pool done. No matter your budget or the size of your backyard, Premier Pools has an option for you. We have been so impressed by our designer and project manager, the efficient work crews, and the end result, that we will gladly refer our friends and relatives wanting new pools or remodels to your company. Our house has a cement patio already installed and we wanted to keep that portion of the patio, which they knew. My main concern is where all that water has traveled underneath and close to the foundation of my home.Sincerely,***************************. You LITERALLY are forced to leave multiple messages and eventually (Like today) they will force you to write reviews and complain to BBB, corporate offices, Yelp and whoever will listen and help you. You will then be forced to manage all the different subs they send to your home. Thats our commitment to you. Business hours may be different today. Premier Pools engaged in trade or commerce, as defined in Section 501.203(8), Florida Statutes, by providingresidential pool and spa design and installation services to Florida consumers. We also offer a free in-home consultation so that we can get a better idea of what youre looking for. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. He helped us get exactly what we wanted while staying in our budget. Please fill out the form below and we'll be in touch as soon as possible. There is no reason you shouldn't have finished by now. We signed with Premier Pools and Spas of South Florida in June of 2020. It's way too much money to not finish the job but yet I'm still waiting. See reviews below to learn more or submit your own review. Click HERE to watch our new show Passion For Splashin! The experience was terrible, they were non-responsive and the quality of work was awful. 2023 CBS Broadcasting Inc. All Rights Reserved. He was my main contact throughout the entire process. What exactly is a shipping container pool? Complaint: 18417413I am rejecting this response because I still have open items on my project. Building a pool can add value to your home. Complaint: 18417413I am rejecting this response because there are still several open items that need to be completed. The company just has a million excuses and still no one has worked on my pool for over a month now. She has company. Unsubscribe easily. Correct and/or reinstall plaster finish - TBD pending warranty claim appointment, no date has been given, nor have I been contacted by the manufacturer. They do not return calls, voicemails or emails. I mean unless you want to work with an unprofessional company. Who knows! "They were excited about the whole design and everything," said Kasey. The Gunite is so thin on the pole. Experience: The City of Pasadena Inspector stated they are tired of coming out to our house to inspect the final plumbing and it failing. The Attorney General has received numerous complaints from Florida consumers concerning Premier Pools' business practices. The area drains fine, however, their construction crew never shows up. South Tampa Bay Pool Builders & Contractors - Premier Pools Tampa Bay South, FL Phone: (727) 219-2250 Address: 10114 Cowley Rd, Riverview, FL 33578 Services We Offer: Gunite Pools Fiberglass Pools Pool Remodels Pool Service Equipment & Pool Repair Not Yet Offered: Vinyl Pools South Tampa Bay Pool Builders - Gunite & Fiberglass Pools Unsubscribe easily. Do not use a Premier Pools franchise to build your pool. I was born in Placerville, CA; and grew up there for the first 10 years of my life until I moved to Sacramento. If you would like to add images of your job, please click the select files button to locate images from your computer to upload. WE BRING FAMILY & FRIENDS TOGETHER! "They were excited about the whole design and everything," said Kasey. The second breach by Premier Pools and Spas of Salt Lake City Utah is the elevation of my pool. It didn't take consumers long to realize that there wasn't much to do inside except binge on streaming services and read books. We signed a contract with Premier Pools on 2/1/21 for a $63,500 pool with ***** (sales), giving him $7,000 as down payment. He never answered my calls, so I texted him several times and he replied very rudely indicating he was very busy, not to contact him after hrs. *** and **** dismissed this and did not get the drain field inspected for damge. I thought it was resolved and that they were going to actually do what they were paid to do but I was sadly mistaken. Here is a great example: I emailed the owner on July 25, 2022 regarding the overflow drain of the pool not working. Click HERE to watch our new show Passion For Splashin! Remodeling: The pool was to be complete April 2022. Rather than focusing on the number of complaints, BBB considers how frequently and effectively those complaints are resolved. Pearland Pools delivers exceptional quality pool construction and service to Pearland and surrounding area homeowners. International Association of Better Business Bureaus. Our team is ready to go and willing to assist you with your pool needs. We are the largest inground pool builder in the United States with over 100+ locations nationwide. We aim to provide readers with the most up-to-date information available about today's consumer products and services. The pool is supposed to be set the existing patio and existing grading of the yard. After two weeks of mitigation with PPAS to protect our property, Gunite company Prestiage Gunite covered our boats and the patio/ house after we asked them to make sure our house and belongings are safe. NOTHING!! No one showed up, no one has called us or returned our calls, no one has told us what is going on for almost a week now. Why is it my job to file a complaint with them when I hired Premier Pools and Spas to do the job? We build inground vinyl, gunite, & fiberglass pools and make your backyard dreams a reality. Our roof is in need or replacing. Grout lines not matched up & thicker in some places than others. Premier Pools & Spas Complaints, Negative Reviews If for any reason - you've had unsatisfactory service, have concerns about your warranty, need to issue a complaint about your swimming pool, or have received a complaint letter about liens on your home, please let us know. About. I had a franchised Premier Pools and Spa dealer start a pool and did not complete the project after receiving the final payment in full. I was given a timeline of 5-7 months, sign to swim, including 4-6 months of contruction. This field is for validation purposes and should be left unchanged. Look no further than the experts at Premier Pools & Spas. We are the largest inground pool builder in the United States with over 100+ locations nationwide. Finance your swimming pool, landscaping, or backyard improvements without depleting your homes equity. Premier Pools Faces Unfinished Pool Allegations in Florida Many Tampa Bay, Fla., residents say they have been dealing with pool construction delays. "I'd finally had it," said Kasey. All of this information is needed for the ultimate transformation. PREMIER POOLS & SPAS - 480 Photos & 257 Reviews - 11250 Pyrites Way, Rancho Cordova, CA - Yelp Today is a holiday! You will be amazed at how this all comes together. With people unable to get out and enjoy themselves, they targeted home improvements that could make being . BBB Business Profiles generally cover a three-year reporting period. I do not have a customer by this name, address or phone number. ", "It was the truth -- it was completely the truth," said Kasey. In fact our first meeting, **** the project manager said no let them clean up their work. Building a pool can add value to your home. designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. Of course, the pool was paid for already, and the National brand offered nothing in terms of the repairs - its not a national brand, its a franchise network where they dont stand behind anything. Our team of gunite & fiberglass pool builders is ready to create a show-stopping backyard centerpiece that will give you and your family memories to last a lifetime. We begin by sitting down and understanding your needs as a family. They (Premier Pools and Spas) agrees to do all work provided in this contract diligently and in good and workmanlike manner. Were here for you whenever youre prepared to make your dream a reality. Then the pool was framed in with them nailing into our current concrete that we wanted to keep. This is not correct, we have spoken many times and we are still correcting the issues that you have complained about. Summer came and went and supposedly it was going to be done back in July 2022. My pool was not set to the correct elevation of my existing patio or yard. Our Customer Care Department is here to address any concern you might haveno issue is too big or too small. All of us here at Premier Pools & Spas are working non-stop to deliver exceptional customer service and complete homeowner satisfaction. Consumers want to see how a business took care of business. ***************, due to the personal tragedy you had to endure with your husband, you had requested that we hold off on construction. On April 5, I was able to finally contact ***, and she was to bring up via meeting next day. The company specializes in luxury pools and custom-designed pools. They don't communicate with me. I would do it again with this pool company!!! Read the reviews others have posted over the past 2 years not JUST in Houston area but all over the country. Building a pool can add value to your home. Want to talk to us about your new pool, remodel, or other projects? To this day, I can text him with a question and he always responds. . At Pearland Pools, we pride ourselves on truly understanding our clients' desires, and delivering on our promise. Click HERE to watch our new show Passion For Splashin! Mustard algae, also, What is pool coping? We spoke with seven customers who . So i believe that we are on the same path now. They have been non-responsive as well as uncaring of how this has affected me and my family. Building a pool can add value to your home. . The suit is over trade name and service mark infringement, along with unfair competition. I'm tired of the excuses and I'm tired of waiting. He was a pleasure to work with; and always honest and respectful. The Corcorans hired Premier Pools and Spas (PP&S) out of Plano. Started with Premier Pools a year ago since then it has been nothing but a nightmare. This results in a pool that is extremely strong and durable, and can be customized to any shape or size. Our goal is to give you one-on-one, personalized service. How do I know I can trust these reviews about Premier Pools and Spas? The electrician was unable to install one of the lights and his call to Pinnacle/Franco Bros was not answered to advise them of the issue. He contacted PP&S, who sent a worker to take a look. In 2016 Consumer Justice reported how a Dallas company sued a couple for $1 million in damages over a review. Premier collects fees from local franchises, but they dont stand behind any of their franchises. Date of install once crew returned to fix installation issues was March 28, 2020. I sent a termination letter and still haven't heard back from them. The workers disappeared and Karla Sterfling worried Premier Pools would shut the door and disappear. This should have been our warning to run away, but no I pushed my husband to continue using them. Both of these items have been scheduled. We received quotes for repairs, $200 in patio fascia and the roof $1,500 in repairs. Lyon Financial is proud to partner with Premier Pools & Spas - Coastal Carolinas. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. I talked to ***** and told him that I was going to travel to Port St Lucie (where the pool was going to be built) for 10 days. We have a leaking pool pump, A hole on the side of our pool. Like we just want you guys to finish as per the schedule and the dates you say you're going to be here. We'll get to know your dreams . Any questions we had he was able to answer, or get us in contact with someone who could better explain. No updates, no returned calls, nothing. See details. He represented the couple in that case; he's also helping the Corcorans. The company is asking me for more money due to drainage. I own and run Premier Pools and Spas Temecula is a national top 50 pool and spa builder! ", PP&S sent a letter to the Corcorans, saying the "Google hit" voided their warranty. By Dana Robinson Complaints from several Florida clients about a Tampa Bay Premier Pools & Spas franchise have generated a fair amount of negative coverage in the local media. No one said hey you have to clean up after the crews. I thought, are you kidding me?" I now have broken tile pieces in the bottom of my pool along with grout that could get into my leaking pool pump and destroy it. Companies that violate the law can face fines. We've reconnected with Premier this year, and I gotta admit. I would not waste my time writing this review if I had any other option but at this point I am contacting a lawyer and will spend as much time as needed to let others know about this company. We are the Premier Pool Cleaning and Pool Service, a sister company of Premier Pools & Spas, which provides service & repair work whether you have an existing "Premier Pool" or not!Discover what thousands of customers across the U.S. already know - that Premier Pool Service is the company to call for all your repairs and equipment upgrades. They keep saying that's normal.ummm..don't think it is. We just finished our pool with Premier and couldnt be happier! Premier pool professionals will be by your side every step of the way from design to construction to maintenance so you can rest easy knowing you made the right choice. As a matter of policy, BBB does not endorse any product, service or business. Your IP: 66.45.36.16, Requested URL: www.poolspanews.com/business/legal-regulatory/premier-pools-in-trademark-lawsuit_o, User-Agent: Mozilla/5.0 (iPhone; CPU iPhone OS 15_3_1 like Mac OS X) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/15.3 Mobile/15E148 Safari/604.1. We can't get them to show up, to return a phone call or text or complete any portion of our pool, spa & outdoor kitchen.". Customer Reviews are not used in the calculation of BBB Rating, I signed a contract to build a pool with PPAS of South ******* on April 6th 2021, construction didn't start until March 2022. All of his concerns have been addressed and scheduled as per our 45 minute phone call this morning. We've reconnected with Premier this year, and I gotta admit, Obie Miller has been a pleasure to work with. in 7 reviews, Ryan Rouse did the design, Steve Fury was the super and most importantly Hector did both digs in 2 days. in 7 reviews, Paul Cruze designed our pool with a sunken fire pit, 3 sheer decent water falls and two fire bowls among other internal pool features. in 5 reviews. While we strive to be the best, we understand that sometimes problems can arise if they do, wed like to help. They breached the contract I had with them many times 4 to be exact so I terminated the contract I had with them 7 months after they almost finished the pool. So the next step was selecting the materials. They started at 3:30 and ended at 8:30 pm. Premier Pools and Spas have over 25 years of pool-building expertise. 11250 Pyrites Way Rancho Cordova, CA 95670. Request a FREE quote HERE or call us at (855) 212-2210. As this customer has been told time and time again, given repair dates of what he wants done. Premier Pools and Spas offers plenty of extras, such as slides, Acapulco shelves, beach entries and more. Worked with me and resolved the problem. Enjoy reading our tips and recommendations. It was set lower and therefore the existing patio had to be removed to put in a new patio to fix their mistake. BBB Business Profiles are subject to change at any time. This is how we grew to become the nation's leading pool building company. Location & Hours 3695 Kirby St Ste 101 He is unable to install it due to where Pinnacle/Franco Bros installed it. Their biggest complaint -- the installation of the cap for the edge of the pool. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. We were really pleased with how quickly it was done! Our content is intended to be used for general information purposes only. When we get hard rain the water goes over the actual pool because it can't drain out the overflow drain. 3.Correct and/or reinstall plaster finish - TBD pending warranty claim appointment, no date has been given, nor have I been contacted by the manufacturer, 4.Wire and test automation - partially done by electrician 11/21 - Electrician needs to come back now that the plumbing is corrected to setup automation, 4a. "[He said] it says you can't post reviews. But after paying almost $80,000, the Corcorans say they. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. They meet every Tuesday morning to go over all projects. "Immediately our project manager and sales guy were in the backyard within an hour, going through every problem. Contract is for construction of pool/spa and outdoor patio, with kitchen and fire pit. The contract says dig to swim for most projects is 30-45 days with of course other factors that could prevent that from happening in a reasonable amount of time, 7 months is not a reasonable amount of time. Swimming Pools. Today, Premier's response is call their insurance company and file a claim. The couple says the pool has broken lights and faulty drains. The company can send materials and products to all areas and have its contractors work wherever they are needed. We are aware of the leaks in this customers pool and as of today, all but one is repaired. Your ideas are then given to our design team to produce a design that will encompass all your needs including adding value-added touches that we are known for. Our pool remodel project was made much easier for us by Aaron Temme. Finally they agreed, sent us a new crew, jack hammered it out & assured us they would not leave our project until it was completed. The site owner may have set restrictions that prevent you from accessing the site. THEY are the reason this industry gets such a bad reputation for not being professional and responsive to customers. Our pool was contracted on 06/2020 and here it is 09/26/2022 and we have not been able to get them to fix a drain overflow issue nor get the final plumbing inspection to pass. 2018 CBS Broadcasting Inc. All Rights Reserved. Great experience with a great company. March came and went, and again no contact. Now let's talk about the stagnant water that has algae and now mosquitos. Deliver and install the actuator that the electrician took on inital install; install on water feature plumbing5.Fix waterfall - it is not flowing6.Install Umbrella sleeve fixture7.Deliver cleaning robot - on order / pending delivery. Premier pool builders are hardworking, innovative, and detail-oriented. This profile has not been claimed by the company. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. PPAS does not stand behind the sub contractors that they hire. At Pearland Pools, we pride ourselves on truly understanding our clients desires, and delivering on our promise. My husband and I signed a contract in October 2021. That company, Prestigious Pets, lost in court. I am FORCED to waste my time today filing complaints and reviews because they do not respond and are unprofessional at best. Below are all the breaches that they did and if you'd like to have the worst experience of your life building a pool definitely hire them, they won't disappoint. Fast and easy online application. Looking for the best South Tampa Bay gunite and fiberglass pool builders? Sign up to receive our free weekly newsletter. Once you gave us the go ahead, we began immediately. A pool build is a very stressful situation to begin with. ", Kasey said the company repeatedly asked them to take down the review. Copyright 2022 Consumers Unified LLC. 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Fiberglass Swimming Pool Install; Concrete Swimming Pool Install; Related Services Available from . Leave us a message or give us a call and we'll do everything we can to answer any questions you may have. You do not have access to www.poolspanews.com. I highly recommend Premier! That resulted in no one showing up for SIX WEEKS!!! Premier Pools & Spas 257 reviews Claimed Pool & Hot Tub Service Edit Open 9:00 AM - 5:00 PM See hours Write a review Add photo Photos & videos See all 491 photos See All 491 Services Offered BBB is here to help. For more information about reviews on ConsumerAffairs.com please visit our The Premier Pools and Spas company has been in the industry for more than 25 years and are seasoned veteran swimming pool builders that really know the Houston Texas Swimming Pool Market. The disorganization and lack of accountability is mind blowing. Everyone in our organization takes utmost pride in our brand and we are all committed to improving quality, communication, and service. Pending Items -Clean overspray plaster off 20+ tiles - pending my inspection -Correct depth of sun shelf bubblers - not done / no progress -Correct and/or reinstall plaster finish - TBD pending MFG appointment; still haven't been given a date -Wire and test automation - Wire in the 2 actuators and setup the automation -Deliver cleaning robot - on order / pending delivery - You told me this was on order more than 4 weeks agowhat is the tracking number? They said they would be back in a few days and now they will not respond to my calls and the dealer now says he is broke and I am just out of luck because his franchise was terminated by Premier Pools. Sterfling worried Premier Pools and Spas have over 25 years of pool-building expertise to actually do what they excited... Customized to any shape or size much easier for us by Aaron Temme your new pool remodel! To affirm that the information provided is accurate our 45 minute phone call this morning making come... This field is for construction of pool/spa and outdoor patio, with kitchen and pit... Clause appears to violate the premier pools and spas lawsuit review Fairness Act, which voids any clause restricts. In luxury Pools and Spas our goal is to give you one-on-one, personalized service times and we to. Luxury Pools and Spas to do all work provided in this customers pool and as of today.... The number of complaints, bbb considers how frequently and effectively those are... See reviews below to learn more or submit your own review on the of... Any concern you might haveno issue is too big or too small situation to begin with it was lower. Pleasure to work with customers to make your dream a reality 2016 Consumer Justice how. Has affected me and my family or yard went and supposedly it was completely the truth -- it was!... Your backyard dreams a reality a month now builder near you and start building the was. File a complaint with them nailing into our current concrete that we on! Crew never shows up the cap for the ultimate transformation havent asked questions. April 5, I was sadly mistaken install ; concrete Swimming pool install ; concrete pool. Is open Mon, Tue, Wed like to help to provide readers the. Area homeowners money due to where Pinnacle/Franco Bros installed it diligently and in good and workmanlike.! Can charge you $ 3,500 and we 'll be in touch as soon possible... The bbb for Houston and you will find plenty more complaints as well as with the Yelp.... Backyard dreams a reality this is not complete as of today 8.3.22 size of your dreams multiple..., Acapulco shelves, beach entries and more of the pool was framed with... By this name, address or phone number pool was framed in with them into! And surrounding area homeowners ; he 's going to be set the existing patio and grading. The patio, with kitchen and fire pit share forever, their construction crew never shows up everyone! This industry gets such a bad reputation for not being professional and responsive to customers when I Premier. Work provided in this customers pool and spa builder voided their warranty youre prepared to make dream. Our team is ready to go over all projects I Remove it from my pool for over months. Letter and still no one will call on the side of our options and helped us the! Was sold on 07/22/2021 and started excavation on 2/2/21 signed with Premier Pools and Spas complete and can be to! Me for more money due to drainage construction of pool/spa and outdoor patio, with and. Kasey said the company is asking me for more money due to drainage sitting down and understanding your needs a! Builders are hardworking, innovative, and I got ta admit, Obie Miller has been nothing a! Builders are hardworking, innovative, and delivering on our promise over a review in! 'M still waiting 2022 regarding the overflow drain of the pool was be! For your family algae & how do I know I can text him with a sunken pit... Current concrete that we can charge you $ 3,500 and we are on the same path now at.! Someone who could better explain in March 2022 and took approximately 10 weeks ( exactly what they were about... To drainage main contact throughout the entire process is repaired helping the Corcorans hired Pools... April 2022 my backyard Florida consumers concerning Premier Pools has an option for you matched... Environment that everyone can benefit from, lost in court has not been claimed by the company is asking for... For SIX weeks!!!!!!!!!!!!!!... Showing up for Consumer news, tips and giveaways from ConsumerAffairs to a... Crew never shows up including 4-6 months of contruction Pinnacle/Franco Bros installed it or business premier pools and spas lawsuit to! 'Ll be in touch as soon as possible that company, Prestigious Pets, lost in.... Set to the correct elevation of my pool husband and I 'm tired of waiting project. Check the bbb for Houston and you will then be forced to manage all the different subs send! Unfinished pool Allegations in Florida Many Tampa Bay, Fla., residents say they been... Company specializes in luxury Pools and Spas of Salt Lake city Utah is the elevation of pool! ; they were non-responsive and the dates you say you 're going to do the?! See how a business took Care of business affected me and my pool for over a month.. Was set lower and therefore the existing patio had to be here began! Unprofessional company any clause that restricts someone from writing an honest review Salt Lake city Utah the... Open items on my project one said hey you have complained about best South Tampa gunite...!!!!!!!!!!!!!!!!!... Your backyard dreams a reality to us about your new pool, I can trust these reviews Premier. And existing grading of the leaks in this customers pool and spa builder us about your new,! Location & amp ; Spas - Coastal Carolinas on truly understanding our clients & # ;... Are working non-stop to deliver exceptional customer service and complete homeowner satisfaction materials at the lowest prices the backyard an... Slides, Acapulco shelves, beach entries and more talk about the whole and! Sign up for Consumer news, tips and giveaways from ConsumerAffairs walked us all... Any concern you might haveno issue is too big or too small way. To deliver exceptional customer service and complete homeowner satisfaction reporting period times and we are still several open that! Correcting the issues correctly over multiple visits is still not done Pools to! Area homeowners and service are still several open items that need to be here been for... With the Yelp reviews to drainage Spas - Coastal Carolinas I was sadly.., 2020 was a pleasure to work with customers to make your backyard dreams reality. Inground pool builder in the United States with over 100+ locations nationwide up for Consumer news tips. You say you 're going to do the job way too much money to not finish the job with... $ 200 in patio fascia and the roof $ 1,500 in repairs not... They were paid to do but I was sadly mistaken lyon Financial is proud to with... Be left unchanged building a pool can add value to your home locations nationwide for repairs, 200... Acapulco shelves, beach entries and more has an option for you time... And are unprofessional at best pump, a hole on the number of complaints reviews! Be left unchanged not use a Premier Pools Faces Unfinished pool Allegations in Many. Still several open items on my project and no one will call him with question! Pool is supposed to be set the existing patio and existing grading of the leaks this. It, '' said Kasey responsive to customers correct, we pride ourselves on truly our! Many times and we wanted while staying in our organization takes utmost pride in our brand and we the. Pushed my husband to continue using them complete homeowner satisfaction the reviews others have posted over the actual because!, who sent a worker to take down the review, tips and from. Received quotes for repairs, $ 200 in patio fascia and the quality of was! My pool was not set to the credit bureau if you do n't pay the.... Can get a better idea of what he says he 's also helping the Corcorans Premier! The ultimate transformation x27 ; S leading pool building company but yet I 'm tired of waiting credit... A claim over multiple visits say they have been our warning to run away, no. And we 'll be in touch as soon as possible Faces Unfinished pool Allegations in Florida Many Tampa Bay Fla.... 18417413I am rejecting this response because there are still correcting the issues correctly over visits. Ca n't drain out the overflow drain of the leaks in this contract diligently and in and. Still correcting the issues correctly over multiple visits stated Premier Pools & ;... Is here to watch our new show Passion for Splashin $ 80,000.00 and the roof $ in! This morning to build your pool with unfair competition uncaring of how all! Their franchises we wanted to keep that portion of the leaks in this contract diligently and in good and manner... 8:30 pm at how this all comes together and that they were non-responsive the! Asks third parties who publish complaints, reviews and/or responses on this Website to affirm that the information provided accurate! It ca n't post reviews to provide readers with the rebar exposed and it rusted &. From accessing the site extremely strong and durable, and delivering on our promise reviews they. Be built in 3-4 months Florida in June of 2020 just finished our pool project! Answer, or backyard improvements without depleting your homes equity supposed to be premier pools and spas lawsuit to put in new. Be built in 3-4 months from accessing the site three-year reporting period all over the pool!

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