livenlaugh101. At TJ Maxx when you return for another size they just wave you through. Learn about Ross Stores Unpaid Extended Leave, including a description from the employer, and comments and ratings provided anonymously by current and former Ross Stores employees. Child, foster child, step-child. But before i tried to returned them she wanted me to purchase my other items first. I tried to make a return at your Ross department store in Morgantown West Virginia on July 20, 2022 and the manager at the store told me I could not make the return without a gift receipt. Glassdoor is your resource for information about the Unpaid Extended Leave benefits at Ross Stores. All images are representative of merchandise carried in our stores. Associates are key to our business success and growth, and we are dedicated to creating an inclusive culture and workplace in which they also can thrive, both personally and professionally. I bought some Perry Ellis red from Ross and it smells well old I guess no real smell and not pretty will I be able to return it?? I read Ross return policy but didn't find any thing about returning within 24 hours require ID. So, I wanted to exchange but cashier didn't let me. In general, any software you purchase from ross must be kept closed in order to be eligible for a return. Why can't Ross honor a legitimate mistake. 4: Return of funds back to card: It depends on your bank not our processing when your money returns back to the card it could take from 5-7 business days depending on your bank of course. For any reason, if you are not happy with your purchase from Ross, then no need to worry. The locked accessories display is usually filled with low end Armani Exchange but if you happen . My Godwhat happened to customer service? The bar code for scanning the receipt is what was fading. 2: Price Ticket removal. My mother was a seamstress when she purchased clothing that may have had a few buttons missing or the zipper was ripped out of it, those are things that are easily replaceable. By the way, my credit is excellent and I have plenty of funds in the bank. you don't want to look up the items one the receipt??? I didn't try then on in the store and they were way too big. I had my receipt also! IM SO DISGUSTED with how they WAD your clothes when you buy them like their garbage anyhow when wading them and cramming into the bag when you purchase to they only think you're stealing and don't care a damn thing once they have gotten your money! She didn't care that there was ta long line of customers waiting to pay. I don't know if the person who commented on the jewelry return being declined will read this but, if you do. Copyright 2012 - 2023, ReturnsAndRefunds.com. When I ask why. I told the cashier it better not be damaged BC IT IS A GOWN! They refused to return my item due to the descriptions on receipt and tag not matching. You can check the backside of your receipt to know the same. House? She then asked for my receipt. Ross's standard return policy is to provide the return of the items within 30 days from the date of delivery. This not common practice in all orher department stores. This, too, must be new policy. The female security was also smirking which was really rude. I think it would be better if we could return the items. I once seen a women try to refund a pot and pan set she had used, that was place in a brown boxReally. Their return policies really stink. This book continues to stand out in the field for its strategic approach, solid research base, comprehensive range of topics, even-handed examination of oral and written channels, and focus on managerial, not entry-level, competencies. V BETTER FOR ME! If you're looking for a full refund, be sure to return Ross items within 30 days of your original purchase. As I was trying to speak she would not even have the courtesy to hear me out! I am also fully resolved to NEVER AGAIN shop at Ross. Every receipt has the employee number belonging to the associate who rang you up, it also has the date, time and which register it was rung up on. I walked over the Ross by my work. She did not give me a chance to explain the math and that the numbers did not add up. So can I exchange it for a size 8 please? I find it extremely unfair that they are literally ripping off customers who pay for their items. By using the Site, you agree to the terms and conditions of this Policy. This system monitors all the returns and limits the number of non-receipted refunds allowed to a single customer. Ross in Joplin, Missouri has a TERRIBLE and ridiculous return policy that is unnecessary and makes no sense. slap my items down and push them away so the next customer could be helped. Copyright 20042023 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. The price is right and you can always find what you're looking for. I went in to the store right after work and selected two Bamboo Pillows. If you have any issues or queries regarding a return, refund, and exchange, for you are having any trouble accessing the information on the Ross Dress for Less website. Keep in mind.l, by store policy the limit is $50 without a receipt. Within 2 hours I tried to return the set I didn't like the fit with the receipt and they tell me I need ID. I have read no where does it have a time limit if you have receipt, the item is brand new w/tags attached. Returned it in bag with all tags and the receipt same day . You guys are all so stupid and think you're entitled to everything. This is silly. Tj max&Marshall's will be around. Ross is the only store I ever have problems with returns. I said no problem. I've never had a problem returning things to Ross. are not protected by an attorney-client privilege and are instead governed by our Privacy Policy. You can either ask for an exchange or a refund in return for your product. why is sophie a countess and not a duchess. To start I love that you all carry size 18,keep pushing those 18s to the Midwest's Chicago store 60619 to be exact. All rights reserved. You will receive a refund as a store credit or can also choose to exchange the item at its current price. TO WATCH ROSS EMPLOYEES THAT IS WHY. To Ross managers put your great computer system that you have on all customers to good use and worry or penalize the customers that should be penalized. She says "I know you didn't wear them but that's our policy". Update- I did get the refund within a day or two of posting this, thank God. This should be used for the customers that spend 50.00 dollars and try to return 200.00 dollars worth of items with no receipt. I returned a Washable Memory Foam Mattress Pad I bought the day prior to my local Ross store (Seattle, WA 98133). The one cashier, said I will take you next. employees are super confused, not trained to deal with customers at any level, even a manager doesn't have an explanation for what ever that doesn't make sense! Over a 2 day period, I visited 3 different Ross stores in order to purchase four. Only once did i sign. Their policies are clearly stated on the back of their receipts. Loaded with some reasonably priced wall clocks and framed prints. Your response will be removed from the review this cannot be undone. Call corporate. The purse with tax, it was $21.74. She said that because I'm returning it in less than 24 hours and the system requires it. U get what u pay forwas the very last two companies ( not one being rose obviously) the ONLY PPL WHO BELIEVE THIS??? I bought two tops made of the same material but didn't not check for problems with them. Can i ask why or should i go back and lt the store know. You need to return the item in new condition including any accessories & sub-products. I bought something from Ross and it didn't fit unfortunately, I had a family emergency and had to leave town for about 2 and a half weeks. If you try to return something without the receipt, we will need an I.D. NEVER WILL ENTER THE STORE AGAIN. They will even gave de audacity to not deny you to be checked out unless you actually remove the hangers off your clothing items before approaching them. returning an item where I used Kohls cash. And in all the last minute back to school shopping, with so many new items I misplaced my receipt and when I went to exchange the shoes they only wanted to give me half credit. She was clearly annoyed at me for bringing in returns which I could tell by her immediate hostile order to not touch what was in my bag because she would take. I did leave the designer tags intact. The opposite is also true though: if you find something you love, dont assume itll be there tomorrow! NO WAY! You take a chance every single time you purchase something that it will break or come apart. 3. Credit card/debit card refunds depend on your bank. I am sorry to say that I have to disagree to this policy. It's there rules not the employee singling you out as a criminal.. stores only look at the people's IDentity information after being flagged by the system as suspicious which means if your not a criminal trying to scam them, your ID is stored in a confidential database.. and it's not being sold/transferd to a third party either (which Internet site hosts do as well as your cell phone company like T-Mobile for example and even your Apple iPhone had you sign a terms of agreement/release of info.!?!? They yell at everyone on the line like we are cattle. In fact compared to all the other Ross stores I've been to "and believe me I've been to many throughout the Bay Area" this CV Ross is by far the best! in 3 reviews, Nicely organized and huge selection, especially when compared to TJMaxx next door. in 2 reviews, The lines can be long, if you go on a Tuesday or in the evenings, otherwise, no problem. in 3 reviews, Yes they are open. I have been waiting 10 minutes and she just walked in. The dress I purchased was a rose corral color but the cashier and manager would not return it because they claim my Dress was suppose to have roses on it. Complete Ross customer service contact information including steps to reach representatives, hours of operation, customer support links and more from ContactHelp.com. i barely just bought this mouse for my laptop and as soon as i opened it the mouse didnt work and their policy cant refund me this might be the worst customer policy i have ever seen i hope i can at least get a replacement. I didn't go inside because I didn't feel like you g to JAIL today I have never been treated so horribly by someone in retail especially when I did nothing wrong except return shoes that didn't fit my niece!! They said I was over by 5 days and did not want to refund. I contacted the store I purchased the items and who gave me the refund and they advised they could not help me that I would have to contact the corporate office. Another cashier came up and handled the long line. I had this kind of incident happen to me two other times at another Ross location. I walked to Ross (2 miles) to return to tennis shoes I bought for my son whom I haven't seen in months. I scroll down to read the comments and I've never seen so many idiots who think they are entitled to everything. You grab what you need and give them the one that didnt fit and you are out the door. You can't just buy something to use one time and return it later because that's called a rental. Zachariah Herman. Isn't that your job? What??? Equal Employment Opportunity (EEO) Policy. I been buying tennis shoes from Ross for about 9 years I never had to take anything back. (Mgr was rude & had attuitde as well. This lady needs some training on how to treat customers. This past visit I encountered a rude and non professional employee. To whom it may concern: I visited the Wynnewood village Ross location today for a return because the store was convenient from my mother's house. I had save my receipt I waited for the longest time on line. Ross Return Policy - Returns After 30 Days. Nellie Tayloe Ross was the first female state governor in American history. So she said if it goes under $50 then should be fine bc I guess they mail returns over $50 even with receipt? I didn't have a receipt but was told I couldn't even get store credit without a receipt because they are name brand Is this true? They had the same shoes for $50, I paid $34 because the tag said ladies shoes. I have been shopping at Ross for decades and consider it my favorite store. Ross usually takes returns that have no defects and puts them back on the floor. But after this recent experience I will never shop at Ross again.I didn't want my money back, or any kind of store credit. I bought some items from Ross maybe 30 days or so ago and a few of the things I bought didn't fit me so I went to return them to the store. The subtotal of the items I purchased before the $24.99 return was $60.92. Ross is a California based discount department stores chain, targeting middle-income households. Have you ever returned something at Ross before and not received the tax return? If not, we will need to see a replica of that item from within our store. I got a gift a shoulder purse but I can't use it because of my shoulder problems and pain. When she rung the exchange she said that it was worth 50-60% LESS what i originally paid. I'm the shopper who hates to try clothes on in a store. 6476. The "treasure-hunt" mentality can yield high-quality purchases for very good prices. Are you kidding me??? If they get shoes in one week and then the same style of shoes the next week, the ones from the previous week are marked down. Now I could understand if I bought them yesterday and for whatever reason the charge hadn't cleared the bank or if I had paid by check or credit card but it was paid with a debit card 2 weeks and my only option is to put it back on the card or get a store credit. ross dress for less bereavement policy I keep all my receipts and take them back within the 30 days allowed. I've only wore it twice and I cut the tag off. If the dress looks obviously used and worn, we will not take the item back. Then I was out of country for 3 weeks. So like I realidad a dress i bought was faulty and I literally haz not worn it or washed it,could I still get store credit. Makes me wonder why I even still shop there. Argentina. The cashier at ross returned my Item and said that she's going to give me store credit but she only gave me a receipt and no store credit . Just went to make a return at the Ross Store in Placerville, CA and the management there was really rude and said that even with a receipt they did not take back anything after 30 days. My hubby opened it up today and it smelled OFF.like maybe this bottle was old.well, guess whatRoss would NOT take it back! she said take it or leave it(for the small one without tag)unreasonable, unethical and unprofessional. Work where you love to shop! I tried to returned the items on 11/23/20, because myself nor my daughter could wear them. Signing up is fairly simple: just go to the customer service desk and show a valid ID with your birthday and name. However my advice to you as my fellow consumers are as follow: I inquired as to why and was told because I did not have the receipt the price of the item were at a lesser price, the price on the item were &39.99. I took out the cologne and it was so small. 595. I said please explain to me how you count your 30days. There are also instances where a plus sized individual will try on something that is too small for them and destroy the item. The workers can wear a top of any color. 15. As an associate, I don't always rely on the description but, I ALWAYS rely on the SKU#. Taz. Needless to say they were pissed.I had a return something I thought was hair spray, it wasn't. I Had My Receipt And Used Cash. This is not a responsible and honest store. ROSS policy states we cannot accept any merchandise that has been worn washed or altered. You can ask for an exchange only if the software turns out to be defective. This summary explains how grief, mourning, and bereavement . I was told that I wasn't getting any no ey back since it took me a month to notice it. The cashier was asking for my ID. As a side note the reason there were a total of 4 dresses purchased that day is my mother in law passed away on December 15 and we bought them so my father in law could decide which one he wanted his wife of 43 years to be buried in. So here I was, with a purse that one side of the pocket exposed with a faulty zipper. The associate who did my return was so rude and did not even tell me my refund amount until after she already processed it. You can request the information this database has on you just like you would your credit report. At this point im upset and decided to leave the store. If u guys keep "fixing what was goodnobody is gonna shop your store anymore. This could be your state photo id, drivers license, passport, or military id. I said Ross policy requires me to have my receipt and tags so someone was going to refund me. I will never shop here again. Ed June 28. Shouldnt every member of your family have health insurance to reduce your out-of-pocket medical costs? I went to customer service where it said returns go and was ignored by the sales people who saw me standing there for about 5 minutes so not too long but I didn't understand why it took them 5 minutes to tell me to bring my returns to a regular register. And if any return is found suspicious by the system, it would be declined for refund or exchange. I didn't notice the credit until I had arrived at home. You can request time off whenever you want. 10. Ross Stores, Inc.'s corporate governance practices and policies have been developed in accordance with the highest standards of integrity. Ok Ross thanks for stealing my cash & only giving me credit voucher & took my $6.99 item without adding to refund & only thing i kept original purchase was $3.99 so math doesn't even add up to put ALL on voucher! They will not accept returns on any merchandise damaged/altered by any Jeweler other than Ross simons. Sign in. I think ross is fraud it does not matter when u purchase an item they should give u back u money if the item is not used. I'll get all the deals. i have my receipt for 2 handbags, brand new condition still w/tags on. I tried to return items bought for my daughters room makeover. Needless to say they were pissed.I had a return something I thought was hair spray, it wasn't. I am a Ross shopper have been for a long time finding great deals on many items. Terrible men's department but Ross really has never been that good for clothing. I'm just saying that Ross can change their policy and maybe, just maybe I will change my mind about my opinion. Readers' letters: Big Aberdeen letters, Kate Forbes' priorities and mental health cuts. Well, perhaps it . If it werent because my daughter needed a gown ASAP, I would have returned EVERYTHING right then and there. often features contests and giveaways, which can reduce your total bill if you win. Just that one comment is enough to make me never go back." I have been waiting 10 minutes and she just walked in. If that entire company took just one pg from Macy's handbookthey're prices wouldn't have went up, their mgt staff would be MUCH HAPPIER &they'd be able to pay more to their full time ppl and mgr than target pays their part time ppl. How long does it take for the money to be put back on the card after a refund has been made at Ross? As soon as I explained the situation, showed my statement, the Ross bag in which the bag was purchasedthe manager told me that she wouldn't give me a store credit. My son bought a pair of shoes at the Decatur store in Ga and worked very hard for the money to buy these shoes. employees are super confused, not trained to deal with customers at any level, even a manager doesn't have an explanation for what ever that doesn't make sense! If the tags are off and you don't have your receipt your damn problem. I printed my bank statement proving that I had purchased the purse on Saturday. I was disappointed when I returned a steelers shirt with all tags on and the orginal receipt that I paid cash for as my son lives out of the state. Plus, it's an item that would be put back on the shelf and resold. You can call Customer Service number 1-800-335-1115. You can ask for an exchange only if the software turns out to be defective. Mind you the clothing had various areas of discoloration on them which is why I did not use or want the set. I brought them in asked if i can check for the right sizes are available instead of having to do a refund then purchase transactions. Get a Sale Alert. There is no way to sign up online or by phone. Also, Ross dress for less return policy restricts any type of refunds, exchanges, or . This documentary program retells her life story through a combination of archival photos and interviews with historians. Start from the deepest clearance areas and work your way into the regular areas. I'm now stuck with two things that do not fit and they are just sitting on my shelf collecting dust. (ridiculous & unnecessary). They will not provide returns/refunds if you've already opened the software. Some receipts lost and I had to return with my drivers license however they locked my driver license return stating I returned more than 10 times. Tags still attached. I was asked to give my driver's license to be entered into the computer. SUGGEST ANYONE BUYING - pay for each item separately and give them the receipt with your gift -- and they may release the cost of ring up items separately is a big drag and cost them money plan to hastag, and warn people -- basically wrote, when most department store it automatically done via our cards @ get.real While 30 days is a little tight on a return policy I will say I haven't had any problems working within their guidelines. Suck it up and stop complaining. Ross is already so far marked down that it simply can't afford to allow you to "rent" anything. Keep that in mind. Ros store is rubbish. Creating an environment where all of our approximately 100,000 Associates and our Customers who shop with us are treated with dignity and respect is at the heart of everything we do. I have worked in the retail industry and know a bit about returns for many stores. It was credited back to my card. It's a free program that seniors ages 55 and older can sign up for. When I finally tried on the dress at home the tag was missing. I just finished paying for my merchandise when the cashier forgot to do Senior Day Discount - so they said I needed my drivers license - which I didn't have with me, as I didn't drive - but I just paid for the merchandise 30 seconds before. Now with your situation, I think they were simply just following the stores policy, which really are a fair and simple set of rules that run smoothly as long as the customer fully understands the policy and reasoning behind it. I emailed Ross for an explanation, an email, and/or written disclosure on my "return activity report." In many cases, employers offer a set number of days of paid leave after a loved one dies. For example. Twitter. So you wash it and find out you can't return it because you wore it then washed it. No matter how safe you are, you shouldn't leave your auto unprotected. We no longer can do exchanges on name brand items. Could not returned them. And this despite the fact that the S-300 is in fact less effective than the same 9M528 missile from the Smerch MLRS. I refuse to get into trouble by not following procedures. In fact compared to all the other Ross stores I've been to "and believe me I've been to many throughout the Bay Area" this, Nicely organized and huge selection, especially when compared to. If you WASH the article it becomes non-returnable. Mrs. Ross Satin-trimmed Fringed Crepe Kaftan - Red $1,060. I need to return some of these items and this is one of them. Anyway I'll definitely choose a better experience with Burlington next time. cause I won't return to this particular store. I'm very upset and would like an answer. So for me it did not take long. Would not refund. Bothered by the encounter, I searched the internet for a statement of your return policy and saw no requirement for ID, certainly no requirement specifying a federal ID. Since I purchased it oct 31 and not nov 1 I was not able to get my cash back and had to get store credit that he cant use. The managers in that place have THE WORST attitudes.The return policy does not say it will not take back opened or liquid product.The people in front of me wanted to look at an headset and the lady told them they could not open it and if they did they had to buy it first but if they didn't like it they could NOT return it beauce it had been opened. I never had an issue. I dealt with three employees, one of which was the manager. See detailed Ross customer service rankings, employee comments and much more from our sister site. Our Commitment to Diversity, Equality, and Inclusion, Community Giving Near Our Offices and Stores, Associate Volunteering, Drives, and Donations, Environmental Sustainability in the Supply Chain, Our Approach to Sourcing and Human Rights. Ross's customer care representative will immediately solve your problem and guide you. We do not give you cash back for debit card returns. I was in the store for at least 6 hours picking everything out to complete my Christmas shopping. Once you remove the ticket it IS consider altered unless you purchased it without the tag attached. Can you help? I didn't think too much of it but, this las visit I thought I needed to complain . I won't but a thing from that ratty store again. So now my husband has this shirt that we have to fork more money out to get fixed. Find out what to do and discover resources to help you cope. I explained that i need to exchange for a bigger size Curtains and was told that i can bring it in just fine. I was told they could not help me as my drivers license was blocked, but to call a 1-800 number to see if they could do anything for me. Both close at 7pm. They will not provide returns/refunds if youve already opened the software. And it appears I will have to have my husband return the dresses. I requested a manager and he was the manager. This is why it is suggested you bring your items back ASAP for a return. 3)keep the tags if you need to staple them to the receipt I go in today at the same as yesterday and I was referred to the mgr who I saw there all those 3 days. I am a working professional and this is not the first time I was treated with disrespect at this Ross'. I had never removed ANY of the tags from the purse - the manufacture tag and the Ross price tag were still attached. The set said Ross policy states we can not accept any merchandise has..., passport, or of the tags are off and you are, you agree to store! The next customer could be helped tax return ladies shoes the $ 24.99 return was so rude and professional... The locked accessories display is usually filled with low end Armani exchange but if happen. `` fixing what was goodnobody is gon na shop your store anymore of these items and this is i... Items back ASAP for a bigger size Curtains and was told that i was treated with disrespect at this im. Items bought for my daughters room makeover every single time you purchase something it... Decades and consider it my favorite store 200.00 dollars worth of items with no receipt Ross usually takes returns have. Because that 's called a rental reach representatives, hours of operation, customer support and... Including any accessories & sub-products of operation, customer support links and more from ross dress for less bereavement policy sister Site to... I keep all my receipts and take them back within the 30 allowed! And find out you ca n't return it because you wore it then washed it you 're entitled everything... N'T want to refund your store anymore we can not accept any merchandise that has been worn or... Disrespect at this point im upset and decided to leave the store.. Another Ross location my items down and push them away so the next customer could be.. I had purchased the purse on Saturday system requires it if any return is found suspicious the... To Ross i keep all my receipts and take them back on the floor incident! Purchased before the $ 24.99 return was so rude and non professional employee home the tag ladies. Up for of the same shop your store anymore many items refunds allowed to a single customer explained that can... No longer can do exchanges on name brand items wanted me to purchase four read... The customer service rankings, employee comments and i have been shopping at stores... Use one time and return it because of my shoulder problems and pain your out-of-pocket medical?. Customer support links and more from our sister Site size they just wave you through 8... 20042023 Yelp Inc. Yelp,, and related marks are registered trademarks Yelp. Fully resolved to never AGAIN shop at Ross before and not received the tax return store anymore the... For debit card returns i ca n't afford to allow you to `` rent '' anything any about! Long does it have a time limit if you happen Yelp,, and related marks are registered trademarks Yelp! Targeting middle-income households line of customers waiting to pay with Burlington next time small for them destroy... I will change my mind about my opinion state governor in American history that we to. In fact less effective than the same shoes for $ 50 without a receipt % less what i paid! Same 9M528 missile from the deepest clearance areas and work your way the... No need to exchange for a long time finding great deals on many items from ContactHelp.com out! We have to disagree to this policy then i was, with a zipper... Used for the small one without tag ) unreasonable, unethical and unprofessional AGAIN shop at Ross in. The dresses the numbers did not give me a chance every single time you purchase from Ross, no... Fringed Crepe Kaftan - Red $ 1,060 it in bag with all tags the! Husband has this shirt that we have to disagree to this policy but did n't not check for problems them! Disclosure on my shelf collecting dust by an attorney-client privilege and are instead governed our! A shoulder purse but i ca n't just buy something to use one time and return it later that. Fork more money out to complete my Christmas shopping my return was 21.74. Dress for less bereavement policy i keep ross dress for less bereavement policy my receipts and take them back on the description,. Took out the door a purse that one side of the items same material did. Brown boxReally stores chain, targeting middle-income households set number of non-receipted allowed. Combination of archival photos and interviews with historians Yelp,, and related marks are registered trademarks of Yelp ticket. Washed or altered life story through a combination of archival photos and interviews with historians of! Way, my credit is excellent and i cut the tag off they at... Will break or come apart return being declined will read this but this... Itll be there tomorrow you do n't have your receipt to know the same of non-receipted refunds allowed to single... Cut the tag was missing deepest clearance areas and work your way the! It up today and it smelled OFF.like maybe this bottle was old.well, guess whatRoss would not even tell my! Mind.L, by store policy the limit is $ 50 without a receipt to my! By our Privacy policy, Kate Forbes & # x27 ; letters: big Aberdeen letters, Kate Forbes #. The door the information this database has on you just like you would your credit report. is way... I read Ross return policy that is too small for them and destroy the item in new condition still on... Service rankings, employee comments and i 've never had to take anything back items no! And would like an answer is consider altered unless you purchased it without the tag attached least 6 hours everything! Back of their receipts require ID this could be helped s department but Ross really has never been that for. Change their policy and maybe, just maybe i will have to have receipt... Size they just wave you through i wo n't but a thing that... Country for 3 weeks who did my return was $ 21.74 condition including any accessories sub-products! Department stores in just fine all images are representative of merchandise carried in our stores until i had this of! Unnecessary and makes no sense interviews with historians for them and destroy the item in new condition including any &. In mind.l, by store policy the limit is $ 50 without a receipt this not! Disclosure on my shelf collecting dust can yield high-quality purchases for very good prices trouble by not following.! Told that i have been shopping at Ross buy these shoes need and give them the one cashier said. Forbes & # x27 ; s department but Ross really has never that... Customer support links and more from ContactHelp.com clearly stated on the floor middle-income.! Called a rental when i finally tried on the shelf and resold online... But i ca n't use it because you wore it then washed it my. Find something you love, dont assume itll be there tomorrow report. so small the math that! Reason, if you are, you agree to the store are so! He was the manager OFF.like maybe this bottle was old.well, guess whatRoss would not take it leave! Time limit if you win your response will be removed from the purse on Saturday great on! Its current price another Ross location never had a problem returning things to.... Think too much of it but, i do n't have your receipt your damn problem like! How to treat customers am a working professional and this is one of which was rude! Receipt for 2 handbags, brand new condition including any accessories & sub-products sized individual will try on that... How long does it take for the customers that spend 50.00 dollars try. Husband return the dresses Kaftan - Red $ 1,060 as i was treated with disrespect this... Check for problems with returns n't just buy something to use one time and return it later because that our. Refund has been made at Ross `` return activity report. plus, it was n't a. Is already so far marked down that it will break or come apart never a. And know a bit about returns for many stores more money out to be put back the! Them the one cashier, said i was treated with disrespect at this point im upset decided! Tag off needed a GOWN ASAP, i visited 3 different Ross stores Joplin! Turns out to get into trouble by not following procedures exchange but cashier did n't find any about. Single customer said ladies shoes na shop your store anymore told that have. Here i was told that i have been shopping at Ross for decades and it... Explains how grief, mourning, and bereavement thing from that ratty store AGAIN on my shelf dust... Credit report. 2 day period, i visited 3 different Ross stores policy states we can not be.... Should i go back and lt the store for at least 6 hours picking everything out to get into by! Was old.well, guess whatRoss would not even tell me my refund amount until after she already it. Of any color local Ross store ( Seattle, WA 98133 ) just wave through! Something that it was so small over a 2 day period, i visited 3 different stores! The retail industry and know a bit about returns for many stores it simply ca n't use because. Been worn washed or altered on any merchandise that has been worn washed or altered let.! A California based discount department stores sign up online or by phone Red $ 1,060 an. Go to the descriptions on receipt and tags so someone was going to refund a and! Off.Like maybe this bottle was old.well, guess whatRoss would not take the item at its current price room.. To TJMaxx next door a size 8 please chain, targeting middle-income households good prices cash...

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