virgin voyages cancellation policy covid

The tips are on us, We've got you (and your hair) covered there, These are already provided in your cabin and/or suites, There's complimentary WiFi on board, so you dont need to check with your provider about data roaming charges, Extension cords and multi-plug power strips, Seasonal and/or celebratory light bulb strings, Any appliance with a heating body or element, Any flammable liquids, fuels, paints or thinners, Aerosols, except for personal care toiletries which are permitted, Personal grooming items exception: personal grooming items such as metal nail files, cuticle tools, scissors for trimming facial hair, manicure sets and other similar small personal grooming items, are permitted on board, Golf clubs (permitted, stored in the cabin), Scooters, regular or electrical (not for disability related use), Remote-controlled helicopters, airplanes, drones or similar devices, Spillable batteries (note: wheelchair batteries are permitted), Other compressed gas cylinders (medical gas bottles are permitted - 680 liters or E / M-24 size, only 2 can be hand carried, rest are delivered), Alcoholic beverages, hard liquor, spirits or beer is not allowed. Accordingly, it may be necessary to change the published Voyage or shore excursion itinerary. From the must-brings to the nice-to-haves, weve got a list to help you prepare. Sailors who are in a group with someone who tests positive, but did not physically travel with them to the terminal, will be allowed to sail as long as they test negative for COVID at the terminal. 1:03. Suggestions for things to bring in your suitcase: We've put together some information so that you know exactly what you need to book pre-sail, and what you can book once we have set out to sea. Further, we use photographers and videographers to capture images of our Guests during their Voyage with or without enhancements for sale to those captured in the imagery. Terminal details on the day of embarkation and disembarkation. Related: Heres a first look at Celebritys new Celebrity Apex. A Guest found smoking anything, to include vapes, in their room (including balcony) or other non-designated areas onboard, agree to a $500 fee to be added to their onboard account, and may be disembarked from the Voyage, which may be at a port of call. Conversely, It may be your Voyage sail date if that is the only thing you booked with us. Virgin Voyages, Richard Branson's adult-only cruise line, will require all passengers and crew to be vaccinated for COVID-19 before boarding, the company announced Tuesday . Bookings can be held for 24 hours without deposit up to 45 days prior to the sail date. 25 Feb/23. For down-category change, fare decrease will be provided in the form of onboard credit or Future Voyage Certificate. Editors note: This post has been updated with new information. 4. Check you've typed your email address correctly. You must get, and cover, all the appropriate tests and medical clearances that your home country requires prior to flying home. Below weve broken down a comprehensive checklist of all the required documents youll need to complete and submit before you get to the port. Our goal is to ensure all of our crew arefully vaccinated with two shots of a WHO-approved COVID vaccine. Sir Richard Branson's . Where necessary in order to comply with applicable safety requirements, we may require a Disabled Person or Person with Reduced Mobility to be accompanied by another person who is fit and able to assist them in day to day activities. That's exactly the case with the Amex Platinum card. We will look after you if you test positive for COVID on board 3. Plus, unlike most other lines credits, Vikings are transferable, so you can gift them to a friend or family member if you dont think youll use them. We further reserve the right to request a medical certificate affirming the stage of pregnancy, and to refuse passage if we and/or the Master are not satisfied that the Guest will be safe during the passage. How Reassuring are New Cruise Cancellation Policies Really? Below we have a comprehensive checklist of all the required documents you will need to complete and submit before you get to the port. Check here before booking an award fare. Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before they're scheduled to set sail. The remaining balance is refundable on any cancellation made 121 days or more from departure. It certainly pays to know what refund you can expect and how to claim it. Complete the Voyage Well acknowledgement in our Sailor App, 5. At least one high-profile line is considering the idea. Providing vaccination status (if applicable), 1. For Sailors who test positive for COVID-19 or refuse to quarantine. Guests underThe Package Travel and Linked Travel Arrangements Regulations 2018. In limited situations where Guest would be unable to satisfy certain specified safety and other criteria, even when provided with appropriate auxiliary aids and services, we reserve the right to refuse permission to participate in all or part of the Voyage. Passengers who do so are eligible to receive a full refund in the form of FCC. In those cases, you will be offered either a future cruise credit equal to at least the amount you paid, a refund to your original form of payment or a combination of the two. Virgin Voyages may, but is not obliged to, substitute another ship for any sailing and cannot be liable for any loss to Guests by reason of such cancellation, advancement, postponement or substitution. Anyone who books a Virgin Voyages sailing on or before May 31, 2022, for a cruise departing on or before Oct. 15, 2022, is eligible to receive a full refund in the form of FCC when they cancel at least 48 hours before theyre scheduled to set sail. Seabourn is allowing more flexibility for travelers who arent comfortable cruising right now. If you test positive for COVID-19 once you arrive home from your voyage, please reach out to us at 954-488-2006 and let us know. The list of things you wont need to bring on board, 3. 1. When Virgin cancels the cruise: Guests are notified of changes and offered either a full refund with a bonus of 25 percent of the fare in future voyage credits or up to 200 percent in FVCs on some cancelled sailings. If you test positive prior to your sail, we have credit/refund policies so you can join us soon, 2. More than 60 in Economy. Reservations are subject to change or cancellation in the event of a full-ship charter, and in such event, Virgin Voyages shall refund all passage moneys paid by a Guest. alcohol and specialty drinks, Via the Sailor App, Sailors will be asked to turn on Bluetooth once on board doing so allows us to access the ability to contract trace while aboard the ship, All Sailors who have been in the proximity of a positive test will be notified either on board or once back home depending upon when the positive test on board was discovered, Sailors who may have come into contact with another Sailor with a positive test while on board will be sent to their cabin and a health officer will visit, If their COVID-19 test is positive, those Sailors will be asked to quarantine in a designated cabin, The quarantine measures detailed above will then apply to the impacted Sailor(s), Our Medical Care Crew on board will coordinate with our Terminal Crew to arrange the safe disembarkation of COVID positive Sailors, so that theyll be isolated from the standard disembarkation flow/pathway of the rest of the Sailors, After identification, passengers intend to travel commercially, domestically or internationally, despite being advised of the need for continued isolation or quarantine; or, After identification as a case or close contact, Sailors are non-adherent to public health interventions and are at risk for commercial travel, despite the need for continued isolation or quarantine, Aiming to set up a post-voyage notification process through which Sailors and Crew can inform us if becoming unwell within 14 days of leaving the ship (the COVID-19 incubation period), Contacting Sailors and/or Crew who may have come in close contact with anyone who became unwell, so you can arrange any necessary follow-ups or care, In keeping in line with the rest of the travel industry, we have removed all vaccine and testing requirements, Should a Sailor exhibit signs or symptoms of an illness during check-in (or during their voyage), Virgin Voyages reserves the right to test that Sailor and their traveling companion(s) for COVID-19 at the terminal (or on board), and will cover the testing fees, Regardless of vaccination status, if you exhibit symptoms during embarkation, we may test you for COVID-19. Check you've typed your email address correctly. Related: Cunard becomes one of the first lines to mandate vaccine boosters. Voyages are booked directly with Virgin Voyages and are subject to their terms and conditions. Entertainment. All sailors (passengers) must be fully vaccinated against COVID-19 to sail with Virgin Voyages. Cruisers who book under Regents Regent Reassurance program are able to cancel within 15 days of sailing to receive a full refund in the form of FCC to be used for a different voyage. When you cancel the cruise: This gets a little tricky. If this determination is made by Virgin Voyages as to any Guest in mid-Voyage, such Guest may be left at any port or place the vessel calls without any liability to Virgin Voyages. Your Ticket Contract and the Privacy Policy contain more information on the above. Find out how here. You will be offered complimentary ShipEats, on demand entertainment on your cabin TV, WiFi, and Virgin Voyages will cover medical care and testing expenses on board the ship. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. Refer to the links and sections below to review our terms and conditions in detail. Complete the Voyage Well acknowledgement in our Sailor App, 6. Plus, your own feed of TPG content. If 3 or 4 Guests are booked in a triple- or quadruple-occupancy cabin and 1 or 2 Guests cancel, we retain the right to move remaining Guests to a smaller cabin (triple- or double-occupancy) in the same category. Ultimately, the type of refund youll receive depends on the specific policies for your cruise line, how close you are to the sailing date, whether or not youve made your final payment and whether or not you actually have COVID-19. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Virgin Voyages is the latest line to require that all passengers and crew receive the COVID-19 vaccine before boarding, ahead of plans to set sail at an undetermined date. Virgin Voyages was the first cruise line operating from the United States to remove the pre-cruise COVID-19 test in July of this year but is bringing this test back for unvaccinated cruisers.. 3. If you test positive for COVID-19 within 10 days of your sailing date or have been a close contact of someone who tests positive, you are entitled to FCC in the amount of 100% of the cruise fare paid. Guests requiring such specialized care, or Guests experiencing a medical emergency, may be evacuated to shore at their expense. This offer does not apply to world cruises or world cruise segments. Our considerations and protocols at our destinations, 9. 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