?zqYS?D1)cNF&hB!iDE3**zT~=G9Vq!~. 2023 - Tennessee Housing Development Agency, HAF Program Executive Summary (in Espaol), State of TN Supplier Direct Deposit Authorization, Emergency Repair Program Information for Grantees and Grant Administrators, Low Income Home Energy Assistance Program (LIHEAP), Release of Lien Requests - Keep My TN Home, Emergency Housing, TN Disaster Response Housing, Sign up for our Housing Matters E-newsletter, Current and previous years tax returns with W-2s. Or click on a service name to see its details specifically. Tax transcripts are available at www.irs.gov . You will be asked during the application process which one you wish to apply for. You can contact our Client Call Center at 609-490-4550, click here for LIVE CHAT, or submit a SERVICE REQUEST. This question is to test whether you are a human visitor or a robot. P.O. United Community Bank Click here to hide the map. Cenlar FSB The Money Source, Inc. A rolling, random selection process will promote equality and access to resources for as many people as possible. Once you have accessed the necessary transcript, save to PDF. Fidelity Bank What do the different statuses in the Emergency Rental Assistance Program Portal mean? 4 $54,950 $4,525.00 The areas with complete covereage are listed in black. Synovus Bank endobj You must currently own and occupy the property as your primary residence. Yes, if you meet the eligibility requirements per program guidelines, you may be eligible for up to 6 months of ongoing mortgage payments after your past due amount has been brought current. The U.S. Department of Treasury has granted a total of $28.2 million to the City of Memphis and Shelby County (including 19.6 million to the City and 8.6 to the County) to administer the Emergency Rental Assistance (ERA) program. The City/County will administer rent directly to landlords and utilities directly to MLGW. Applicants should be prepared to upload the following information to the online application form. Home-delivered meal recipients are Shelby County seniors (age 60 and over) who are . MHA does not accept money to move anyone ahead of others on their Housing Choice Voucher waiting list. James B Nutter & Company (Nutter Home Loans) You may receive a request for additional information via the email address provided at application. Citizens Savings Bank and Trust Pinnacle Financial Partners Threatening Letter from Landlord or Letter about owing Back Rent The City of Memphis and Shelby County have received federal funding to provide eligible Shelby County residents impacted by COVID-19 with financial assistance to pay rent and utility bills. Can I complete and submit the application on my own? Click here to see this service (BV-8900.9300) and related services within the Service Tree. If you continue, you will exit the NMA Portal. The City/County will administer rent directly to landlords and utilities directly to MLGW. Once your application has been approved, the underwriter will determine the type of assistance that you qualify for. The denial will include instructions on how to appeal the decision. Please call the TNHAF call center at 855-890-8073. If you and your minor children are homeless and need immediate shelter, call the 24-hour Homeless Hotline at (901) 529-4545. Lakeview Loan Servicing Home address: please list the address where you currently reside. endobj Commercial Bank Land Home Financial Servicers This form is not an application for Emergency Rental Assistance. SN Servicing Corp monday Drop Off & Appt Only | 8am - 4pm; Tuesday Drop Off & Appt Only | 8am - 4pm; Wednesday Drop Off & Appt Only | 8am - 4pm; Thursday Drop Off & Appt Only | 8am - 4pm; Friday HCVP Closed for Administrative Purposes Who are the current partners assisting the City and County with this program? 3 0 obj Click here to show all service details. You will be notified of additional counseling requirements on your approval notification. Shelby County Division of Community Services, City of Memphis Division of Housing and Community Development, Neighborhood Preservation, Inc., the University of Memphis Law School Legal Clinic, Memphis Area Legal Services, Metropolitan Interfaith Association (MIFA), United Housing, Inc., United Way of the Mid-South, Innovate Memphis, and United States Digital Response (USDR). Landlords will also be able to apply directly to the program for rental assistance. Ascend Federal Credit UnionBank TRUIST Bank Carroll Bank and Trust Fifth Third Bank Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. Program Overview. Applicants will visitHome901.org/covid-resourcesor text home901 to 21000 or, for Spanish, text casa901 to 21000. 2021 Tax Form (beginning when portal opens) USDA Rural Development 2 0 obj <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> A rolling, random selection process will promote equality and access to resources for as many people as possible. General inquiries AHP Servicing CURRENTLY COMMUNITY SERVICES AGENCY (CSA) IS NOT ACCEPTING ONLINE APPLICATONS. Click here to see if your mortgage lender is participating: What is the process for applying as a landlord? Ruoff Mortgage Company r~B? Johnson County Bank Mid America Mortgage Please review the eligibility guidelines for our programs and learn how to apply for assistance below. Applicants must submit documentation of need, including proof of income, COVID-19 hardship (such as proof of being behind on rent, loss of income, documentation of utility or eviction notice, etc; if applying for rental OR utility assistance you will also have to provide a copy of your lease or rental agreement.) 5 $59,350 $4,887.50 If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? Free support from an attorney or an eviction counselor. Landlords must agree to accept certain conditions of the program in order for their tenants to receive a benefit. Memphis, TN 38105. LoanCare, LLC P.O. If you wish to apply in person, you may request a referral to a HUD certified counselor in your area who will be able to assist with your application by calling the call center at 855-890-8073. For questions or help submitting your application email, email: ERAhelp@shelbycountytn.gov. Apex Bank Is it possible to receive future rent through the program? If you agree, select the date and add your signature below. At least one household member is 60 years of age or over or; At least one household member is 5 years of age or younger; At least one household member has a disability or; The household has experienced an uncontrollable circumstance, Social Security cards for all household members, Income information for household (i.e. To serve you better, please enter the information below to validate your record with us. Union Bank All required information and documentation must be submitted in order for the application to be deemed complete and submitted for review. Territories, local governments, and Indian tribes. Statebridge Company, LLC ESP IS HERE! "She . To be screened for eligibility for Meals on Wheels, call the Aging Commission of the Mid-South at (901) 222-4111. You may also choose your wage and income transcripts from the same year if you do not have already have those. The annual calendar of Land Use and Development Services deadlines that is available below on this page includes the monthly deadline by which applicants must submit their neighborhood meeting notices to DPD for mailing. 609-490-4550. (MALS) is the primary provider of civil legal representation to low income families in the western Tennessee counties of Shelby, Fayette, Tipton and Lauderdale. Farm Credit Mid America Suite 1075 Appalachian Community Federal Credit Union Nothing contained herein should be construed as specific legal advice. These include proof of income: pay stubs for last few months, 2020 tax return showing your gross adjusted income for 2020 and your signature on that tax form; benefits letter, unemployment compensation papers; SNAP OR EBT papers; WIC or Commodity papers, or proof of being on other forms of public assistance. If Im not selected, when will the next selection opportunity occur? Not everyone will receive future rent. Once your application has been submitted, a MIFA representative will contact you as soon as possible. (901) 523-8822 or Toll Free (888) 207-6386. Caliber Home Loans A drop box is available at this location. Check the Emergency Rental Assistance Status. If you qualify for Regular Assistance above AND you received a cut-off notice, you may qualify for Emergency Assistance. As a condition for receiving rental payments, landlords must agree in writing not to evict their tenant based upon the past due rentthat is being paid by the program. The Special Courses and Special Programs of Study application deadline has been extended to February 24, 2023. Andrew Jackson Building Third Floor 502 Deaderick St., Nashville, TN 37243 General Information: 615-815-2200 Toll Free: 800-228-THDA Housing Discrimination Complaints - Tennessee Human Rights Commission: 800-251-3589. Email showing reduced job hours Navy Federal Credit Union An attorney will follow up with you to discuss a possible bulk settlement. Wintrust Mortgage. You will be required to provide three family/friend contacts for the purpose of mediation by the staff to avoid shelter placement if possible. (901) 523-8822 or Toll Free (866) 361-9001, Memphis Fair Housing Center 910 Vance Avenue Haga clic en "Download Application Form" para imprimir la solicitud que aparece a continuacin o envela por correo a 1188 Minna Place, Memphis, TN 38104. If you have questions,contact the Emergency Services Help Desk at(901) 529-4538 or emergencyserviceshelpdesk@mifa.org. LANDLORDS/PROPERTY MANAGERS: Must own property in Shelby County, be prepared to provide a current W-9 and an up-to-date ledger showing amounts owed and sign an agreement to abide by the requirements of the program (including agreeing not to evict tenants based upon past due rent paid by the program, accepting inspections of the rental units covered; also, landlords who receive future rent payments cannot file evictions during the period in which they receive future rent. Memphis, TN 38103 Cardinal Financial Company Welcome Home Memphis shares housing resources MIFA & Mid-South Food Bank on Behind the Headlines. Tenants will be notified within ___ days of their application whether they have been accepted for assistance. Selected applicants will be contacted by a program screener to verify eligibility and to order payment if approved. The Low-Income Home Energy Assistance Program (LIHEAP) and Low-Income Household Water Assistance Program (LIHWAP) are administered by Shelby County Community Services Agency and is funded by Tennessee Housing Development Agency (THDA). These numbers are based on the number of people living in your home (household size) w/ 60% of the State Median Income of the Federal Poverty Level Guidelines (Maximum Income Level). The request for additional documentation will include the submission deadline. Box 3130 Approved applicants facing eviction will be prioritized for relief and paired with free legal assistance. New American Funding Your application will remain in this stage until your servicer has agreed to participate. Please review the eligibility guidelines for our programs and learn how to apply for assistance below. Terry Richman Email Assistance for Landlords Applying for the Program w/Multiple Tenants, To Check on Status of Current Application, Call LINC/211 - For Information about the Program OR to make an appointment. NOTE: YOU WILL BE ASKED TO UPLOAD DOCUMENTS SHOWING PROOF OF NEED; DOCUMENTS REQUIRED VARY BY YOUR SPECIFIC NEED. Tenants who do not receive assistance will be eligible for the next round of assistance without needing to reapply. check stubs, award letter). Elizabethton Federal Savings Bank If a location is grayed out it means that only certain areas within it are covered. <> Applicants who are not selected in each round will be automatically considered for the next round. 3. Primary Residential Mortgage, Inc. (PRMI) Cross Country Mortgage Selene Finance LP To provide feedback regarding this website, please contact admin@malsi.org. TrueHome Solutions, LLC Nations Direct Mortgage LLC Reinstatement plus payments- This option is for homeowners who are still experiencing a reduction of income and need assistance with monthly payments for a limited period of time after their mortgage is brought current. stream PHH Fahe We may need to get in touch with you. %PDF-1.7 MHAs Housing Choice Voucher Program (HCVP) waiting list is currently closed and is not accepting applications at this time. Si tu idioma preferido es el espaol, accede a nuestra aplicacin aqu. A technical assistance webinar for prospective applicants will be made available in late February and posted here . Reinstatement plus loss mitigation- This option is for homeowners who have experienced a long term reduction of income and need to establish a more affordable monthly payment. You must have custody of a minor child who also lives in your home. NOTE: YOU MUST HAVE YOUR LANDLORD'S NAME, PHONE NUMBER AND EMAIL TO APPLY; YOU MUST ALSO HAVE YOUR OWN EMAIL ADDRESS TO APPLY; A COPY OF YOUR MLGW BILL WITH A BREAKDOWN OF COSTS PER SERVICES IS ALSO REQUIRED FOR EACH MONTH THAT YOU OWE UTILITIES! Is it possible to receive future rent through the program? No payments will be made to individual applicants. You will be required to complete an Application, other required forms and submit documentation for all household members such as proof of birth, social security numbers, income, assets and expenses. You will be required to submit certain documentation through the online portal as requested. Equal Opportunity Employer and Service Provider. Lawyers will attempt to settle rental arrearages on behalf of eligible applicants. Memphis and Shelby County Emergency Rent and Utility Assistance Program frequently asked questions. No payments will be made to individual applicants. Your income must be 60% of the State Median Income (See the Federal Poverty Guidelines chart below ). NOTE: IF YOU ARE APPLYING FOR RENTAL HELP, YOU WILL HAVE TO PROVIDE A COPY Of ACCEPTABLE PROOFS OF INCOME: (for all members of households) Our resources are here to support. Feel free to contact Shelby County Community Services Agency office at (901) 222-4200 for additional information. Whether youre looking for emergency housing or youre You will be notified via email and text to sign the representation agreement, and afterwards an attorney will contact you via the contact information you list below. Shelby County families with minor children who are homelessmay be eligible for placement if shelter is available. COVID-19 Emergency Rental Assistance Program. Please provide two contacts who can reach you in case your contact information changes. Memphis, TN 38103 If we are unable to provide assistance at this time, we will notify you via email. Competed- Your application will be moved to this stage upon completion of all payments and assistance has ended. SNAP or EBT Papers, WIC papers, Commodity Papers or Other Public Assistance Programs A call center representative will be able to assist you with gaining access to the application portal. Altra Federal Credit Union Suite 1075 An attorney will only reach out to your landlord after the program contacts you and verifies that you want to receive representation. Note submitted on application explaining your unique hardship circumstances The applicant does not need to apply again. **Invalid** American Neighborhood Mortgage Acceptance Company Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. THE PROGRAM IS ONLY OPEN TO RENTERS (NOT HOMEOWNERS) IN SHELBY COUNTY WHO CAN SHOW PROOF OF BEING FINANCIALLY IMPACTED BY COVID-19. Yes. Please note: MIFA will be closed Monday, January 16 in observance of MLK Day. Tenants facing an eviction or a utility cut off will receive first priority. The appeal request must include an explanation as to why the appeal is being submitted along with sufficient documentation to verify an appeal is substantiated. YOU MAY CONTINUE TO MAIL OR DROP OFF APPLICATIONS AT OUR OFFICE. Certain types of assistance require additional individual counseling with a HUD certified counselor. United Cumberland Bank Monitoring- Files in this stage may be selected for a Quality Control review. MIFA Emergency Services provides utility, rent, and mortgage assistance for Shelby County households who have lost income or experienced a recent crisis. Do I need to reapply? Your answers will help us understand who the program is serving and will not impact your ability to receive assistance. Knoxville Habitat for Humanity Fill out this form if you want to seek the advice of an attorney before you go to court or receive guidance on what to do if you are facing eviction. Norcom Mortgage Sortis Financial, Inc. Home901.org and telephone number 211 are working. You can then upload the documents into the application portal. Monday - Friday 8:00am - 8:00pm, Saturday - Sunday 8:00am - 5:00pm. ONCE SUBMITTED, YOU WILL RECEIVE AN EMAIL WITH A LINK TO FINISH THE APPLICATION. MHA . Select Portfolio Servicing, Inc. Freedom Mortgage The call center hours are Monday through Friday 7am to 7pm CST. Tennessee Valley Federal Credit Union "CLICK HERE" to print the application belowor mail to 1188 Minna Place, Memphis, TN 38104. Sun West Mortgage Village Capital LIHWAP is scheduled to start late 2022. What if Im a landlord with multiple tenants who are in need of assistance? Applicants that are not selected will be automatically included in the next round. What happens if Im not selected? City of Knoxville Wells Fargo Last 2-3 months of pay stubs (MUST include the last 30 days!) Landlords who agree to receive future rent payments cannot file evictions during the period in which they receive future rent. Vanderbilt Mortgage & Finance, Inc. Please contact us if you need assistance utilizing this website or any parts therein. Applicants who are not selected in each round will be automatically considered for the next round. Once all required information and documents have been submitted, you may request to have the application reopened by calling the call center. 200 Jefferson Avenue City of Memphis Financial assistance obtained through the TNHAF does not require repayment. You will be asked to create an account with a password (12 character minimum, including one lower case letter, one upper case letter and one symbol and one number) and immediately after this you will be sent an email link to start your application. HOW TO APPLY: On opening date of the portal, go to website portal to apply (HOME901.org); FOR QUESTIONS may also TEXT "home901" to 21000; or for Spanish speaking persons, TEXT "casa901" to 21000 or email if you have problems with the application (ERAhelp@shelbycountytn.gov). You will have access to the last several years of taxes filed. Dont respond alone. Your annual household income cant exceed 150% of the National Median Income. Landlords who agree to receive future rent payments cannot file evictions during the period in which they receive future rent. There are currently three types of assistance available to those who qualify. Triad Financial Services Supreme Lending It will be required if your application for assistance is approved. This applies to tenants who are past due on rent, as well as those who have a defense they want to raise in court. While some tenants who request assistance will be paired with a free attorney or an eviction counselor, not all who submit this form can receive assistance due to the high demand. Landlords applying on behalf of their tenants should go to the website and select "Application for Landlords" or TEXT "landlord" to 21000. Specialized Loan Servicing If Im not selected, when will the next selection opportunity occur? Valon Mortgage These programs are designed to assist eligible households in meeting the rising cost of home energy. You will then need to create an account (follow the directions on the website) or if you already have an account you need to log in. Carrington Home Loans Content on this website is provided for informational and educational purposes only. Delinquent property taxes to prevent tax foreclosures (only for non-escrowed mortgages or if there is no mortgage.). He said what happened this weekend was unbearable for them all. First Federal Bank of Tennessee TO CHECK ON THE STATUS OF YOUR APPLICATION AS OF 9/2/21: Those who have fully submitted their application should be able to check the status at any time by logging into their account: https://portal.neighborlysoftware.com/ERAP-MEMPHISSHELBYCOUNTYTN/participant; OR (as of 9/10/21) you can simply go to the website, click "I'M A RENTER", scroll down, then click on Existing Application? The Works, Inc.offers free legal support for tenants facing eviction in Memphis and Shelby County. Additional information may be requested via the email address provided at application. Copy and paste this code into your website. First National Bank ePlan Home. Can I complete and submit the application on my own? Welcome Home Memphis is a new program that shares housing resources and provide support to families throughout the city of Memphis. Congregate meal recipients are Shelby County residents over age 60 or under 60 and disabled. Among tenants who receive assistance, some may be selected to receive up to three months of future rental assistance. Funds are not paid directly to homeowners. NOTE: APPLICANTS CAN ONLY APPLY FOR THE PROGRAM ONE TIME; AT-RISK TENANTS WILL BE PRIORITIZED; THEN A RANDOM SELECTION PROCESS WILL PROMOTE EQUALITY AND ACCESS TO RESOURCES FOR AS MANY PERSONS AS POSSIBLE. Fill out this form if you want to seek the advice of an attorney before you go to court or receive guidance on what to do if you are facing eviction. Please note that this is an external link. Hay un buzn disponible en este lugar. YOUR LANDLORD'S EMAIL We suggest completing this as soon as possible in the process. In the TNHAF application portal, please click on Forgot Password. This will guide you through the process to reset your password. If you do not respond to notices of scheduled appointments or, any notice is returned to MHA as undeliverable, your familys name will be removed from the waiting list. Centennial Bank 4 0 obj There will be multiple rounds for this program. You must consent to mediation. NOTE: IF YOU ENTER AN EMAIL ADDRESS AND HIT THE SAVE BUTTON ON EACH PAGE OF QUESTIONS, IF YOU DON'T COMPLETE THE APPLICATION IN ONE SITTING, YOU CAN GO BACK INTO THE APPLICATION AFTER CREATING AN ACCOUNT WITH A PASSWORD AND EDIT YOUR APPLICATION AND ADD OR DELETE DOCUMENTS UNTIL YOU CLICK SUBMIT; AFTER SUBMITTING AN APPLICATION, YOU WON'T BE ABLE TO CHANGE ANYTHING. <>/Metadata 81 0 R/ViewerPreferences 82 0 R>> Yes. Chosen applicants' payments will be processed as soon as possible. 3 $49,500 $4,075.00 <> To check on the status of a current application, email: ERAhelp@shelbycountytn.gov. When your name reaches the top of the waiting list, MHA will send written notification via the United States Postal Service to a physical mailing address to notify you to come in for screening and schedule an eligibility appointment. Portal is now closed; No New Applications accepted. The Low-Income Home Energy Assistance Program (LIHEAP) and Low-Income Household Water Assistance Program (LIHWAP) are administered by Shelby County Community Services Agency and is funded by Tennessee Housing Development Agency (THDA). A limited number of applicants may be able to receive up to three months of future rental assistance. Past due homeowner and condo association fees/dues. 1 $38,500 $3,170.83 There is only one application for rent and/or utilities (you can apply for both). Click here to print this page or use your computer's Print function. First Community Bank Please be aware that average assistance is $350. Unemployment Papers Yes anyone with a smartphone and an internet connection can complete the application. The following are some of the main requirements. Apply online (ALTERNATE website home901.org/covid-resources) when portal opens; next round will begin on August 1 and close on August 31, 2022; IF YOU HAVE APPLIED BEFORE YOU WILL AUTOMATICALLY BE ENTERED IN NEW ROUNDS OF FUNDING; HOWEVER, PERSONS WHO APPLIED BEFORE JUNE 24, 2021 WILL NEED TO REAPPLY AT THE NEW PORTAL TO BE CONSIDERED FOR HELP BECAUSE OF A CHANGE IN SOFTWARE. Landlords or property managers should be prepared to provide acurrent W9 and an up to date ledger showing amounts owed. Tenants face possibility of being homeless as end of eviction moratorium nears, Evictions to ramp up next week as CARES Act protections expire, Eviction settlement program raises questions among applicants. Para completar la solicitud en espaol, haga clic aqu. If you need assistance in completing your application, please contact the call center at 855-890-8073. To proceed, please enter the word DELETE in all caps below. Questions about the application process should be sent to Extended.Learning . We will verify that you have completed the education video and consultation call, update information from your servicer, if applicable. The Disaster Distress Helpline has seen 900% increase in calls compared to last year which demonstrates both that anxiety is high but also that people are seeking help. Whether youre a first-time home buyer or youre looking to Closing- Once the application has been approved for assistance you will be moved to the closing stage. If Im selected, how long will it take for my landlord and/or MLGW to receive a payment? 901 ) 523-8822 or Toll free ( 888 ) 207-6386 Bank What the! 3 0 obj click here '' to print the application on the of... Union Bank all required information and documentation must be 60 % of the Mid-South at ( 901 ) 222-4111,! 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