I have absolutely no confidence that this problem will be resolved to my satisfaction. If you're gonna be doing the baseboards and if something's broken or cracked, don't just fill it full of putty. Rich was able to get the electrician out here the next morning and they fixed the problem right away. You will save money on energy costs. If an unexpected issue arises in your new home, don't worry! There were a few other things that were missing. I bought my house Dec of 2022. But Luke was great. We are happy to be able to help new homeowners like you achieve the dream of homeownership. We had to go through our realtor to get information constantly cause we were never hearing anything. CAL DRE #02064225, LGI Realty - California, Inc. LGI Realty Minnesota, LLC. He told me all the issues that we might have up ahead. So, all of that was not done. I was depressed. He took us around the community with already built houses. The propane tank is sinking. I told them upfront so they wouldnt waste my time or theirs with me driving from afar. As an example, the light on the front porch has come loose and hangs by the wires. I've had about seven. I believe the way they were treated and spoke to, is the least LGI can do. Our continued improvement is dependent on your feedback. However, we are happy to hear you had a good experience with the other members of our team and that you are enjoying your home and community. At one point, I sent your sales agent and text asking for an update. Can you come meet me?" I went over there and I talked to them. Ready to move into your perfect new home? Tommy would send me pictures every time he would come out here and show me the next level like when the cabinets were put in and when the flooring was put in. I looked up the number and found out they had an office in Port Saint Lucie so I called and made an appointment. This company is horrible! We appreciate your patience as we work to solve the issue. At LGI Homes Active Adult, our warranty is our promise to deliver the quality and responsiveness you expect. Hence I reached out to the seller, LGI Homes, to have 1-2 weeks buffer in case my condo sale was delayed. And we both brought another friend. The house was brand new upon move in. If i can give zero I can! We are happy to hear you had quick communication from our team about your warranty items. I'm glad it took as long as it did because we actually got ourselves more financially stable for the house. I went shopping for a used house but when you walk inside, everything needs to be upgraded or you could tell that they painted to make it look clean. Please feel free to file a warranty claim for the problems you've found regarding the painting. Do the right thing LGI! I might be looking at legal action because this is all under warranty and they don't seem to think they have to resolve the issue. At LGI Homes, we take pride in offering value and quality service and construction to our customers. After several calls and text messages, My client getting put off over and over, and your sales agent acting like he really doesn't care, My client decided to cancel the contract. Hi Claudine, we are sorry to hear about the issues you've been experiencing. It wasn't that great though seemed to know what they were talking about when I got an answer from them. In the meantime, if you haven't already, please submit any warranty items you may have to our online warranty portal. We purchased the home in January 2020 in the Crowley, TX area. What can I do. Congratulations on getting the keys to your brand new home! The floor keeps coming up. On the day of, Carrie reached out and got our closing to go through after issues with paperwork transfers. I'm one of only two people that live in the community. I had to call every day or every other day to check on, Hey, what's going on? Dude said, We are on schedule. I was supposed to close October 27. We are happy to hear you had a great experience with our team. B.1002074. Brandon was really informative and knew what he was talking about. Congratulations on your new home! I was here in the office November 8. How are you? He would reply back. We assure you that this is not the typical experience with LGI Homes. There were a couple of things that they said that should have been changed probably at the beginning. I'm more than satisfied with the house. So maybe he wants to sell it to some of his friends. He did not call in the morning. About Reviews Gallery Locations LGI Homes If you're ready to change your address, we are here to help you find the home for you. Learn more about what sets LGI Homes apart from other homebuilders. The website is for general information only. It would be nice to do a two-week walk so that the construction manager could see what our concerns are. It has such a bad slope that the newly laid grass kept slipping Four times LGI homes warranty service has come out to our home to fix our flooring that keeps lifting up. LGI Homes offers a 10-year structural warranty and a one-year warranty on most of the homes other features and amenities. It purchases, plans and develops land for its new communities and puts streamlined practices into place to cut costs and speed up the homebuying and building processes. and water is coming in. They take your photo with a Sold sign to then say your not approved and need to do x,y,z after guaranteeing they will get you into a home. Nothing on our website should be construed as legal, accounting or tax advice. Other fees such as taxes, insurance and HOA are not included and will increase the sample monthly payment amount. Please, I don't know what else to do here, Desired outcome: Our Florida new homes exceed industry standards in efficiency and quality; our value is unmatched. I will never recommend this company to anyone. Thanks, Marty Piepoli. Every now and then, I message him, Hey, Thomas. And the first representative I spoke with on phone, Lawrence, was very friendly. No need to worry, weve got you covered! Thank you. What can I do? And the advice the representative gave was, Just don't move. Before Brandon, we met with somebody the day before. Thank you. Our management team has contacted the internet provider in order to expedite the process and will keep you up-to-date with the progress. But later on, after the first week, around November 6, when we didn't close, so we came by and inquired with the office. Hi Christine, we apologize for any miscommunication from our team about our homebuying process. There was a hole in a line in the wall. When we moved in, the back yard was not graded at all! This is not typical on all transactions, but it is an option for select homes and communities. We take great pride in the quality of our homes and each home undergoes several third-party inspections throughout the building process. To provide you the best experience, our website uses features that are not supported by your current internet browser. So, I gave my two months notice at the apartment. And come November 11, still not ready. This was my fourth and easiest home buying experience hands down. Please let me know, I would be more than willing to start an action law suit- Read more. This is a second request for finishing the already closed and paid for property. Im sure this is not a one-off complaint. Overall, we still like the home. He responded back and said, I am not at work, ask on Thursday. They gave us a packet of information and said if we decided to own a house, we could talk to somebody else if we had a plan that we were looking for in mind. However, then I heard from them again mid July and they set the closing to July 29th, the same exact date as my selling condo! This browser is no longer supported. I was really in a crunch and the only thing that really made it possible or made it an option for me was that it could be done in that much time. Check to see where the actual problem is and install the deflectors. 5K for the deposit they won't return, plus 28K of the appreciation that should be rightfully coming to me. However, you must pay attention to every step of the process. Hi Donald, thanks for taking the time to leave a review! CAL DRE #02064225, LGI Realty - California, Inc. LGI Realty Minnesota, LLC. The backyard was staked off and was nothing but dirt. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Even if it was delayed, if there were communication, like, Hey, Sai. LGI homes are deceiving, they let you bring everything, pull your credit, said congratulations. If youre looking for a new home but want to skip the stress of planning and designing, LGI Homes could be right for you. Here are 8 tips for writing great reviews. Please call me, we need to get the media involved as well. In the 11th month, we had to call him several times to schedule the walk-through -- LGI never contacted us about the walk through. Water damage, If under warranty please let me know. We were told the yard should be flat. BC721730. Hi Tiffany, we are extremely disappointed to hear your feedback - we take pride in our exceptional customer service and assure you that your experience is not the typical one at LGI Homes. After I got moved in and the air conditioner didn't work, they went up there and it was all torn apart. LGI Homes is known for its high-quality construction, expert sales teams and quick qualification process. And he made me understand that I was, and so I was doing it. LGI Homes will insist that you use their preferred lender - Loan Depot. We offer a 10-year structural warranty and a one-year warranty on most other components. We're gonna close it next Monday, which was November 11. To submit warranty requests, please CLICK HERE. ConsumerAffairs is not a government agency. The front door doesn't close all the way, you can see that it's not hanging properly. 2. Hi Carlos, we appreciate your review and recommendation. He would walk out to the house. MHBR No. The tiles started cracking in the dining room and kitchen. LGI Homes In the long run, it's been the best that it possibly could have and how it worked out. But that's it. That's just unrealistic. Check to see where the actual problem is and install the deflectors. It often helps with closing costs. It's my boys bedroom. I also liked her honesty, follow through, and communication. Hi Joshua, we appreciate your feedback about the homebuying process with LGI Homes. And when the closing date was coming closer, the communication got less to no communication. Thank LGI. We put the $1,000 down just to hold the property. There is no caulking between the siding planks and trim on the garage. Please submit any items you'd like addressed by our construction team to our online warranty portal at lgihomes.corrigo.com. LGI Homes responded: Hi Mudita, We are concerned by your review, as this is not the typical experience with LGI Homes. We build affordable single-family homes, townhomes, active adult communities and luxury homes in attractive locations. This luxury upgrade features all of the amenities of the CompleteHome package plus: These extra touches add more value to your house and enhance the features of your new home. How do I know I can trust these reviews about LGI Homes? I was able to close within 30 days. It was a great experience! Its location on this page may change next time you visit. We walked through the house and in that small walkthrough, I found many things that I didn't like. It's weird. Having a new home changes your life all together. [protected] Thank you for choosing LGI Homes and we hope you continue to enjoy your new home for years to come. The flooring was installed over a 1 1/2 day period and was not installed properly. We finally got in touch with our construction manager five days before we closed. The house we purchased has scuffs and patches not painted properly. And even on closing date, the representative did not come by, checked up. I wanted to take back my ernest money and they wont give it back. It is not even complete now. Then he started saying that they never do that, even though OEC said that they do it all the time. Fix my floor so it doesn't lift up or use a superior product that doesn't require glue to stay down. They already rented it out, too, because I told them, I don't want to pay any extra, so please rent out my unit first if possible.. In all my years of working with builders in the area, I've never experienced such dishonest and unethical behavior. Have nothing to do but wait and complain I guess thanks LGI. Download Google Chrome Here. I bought my new build LGI home in November of 2019. I'm an immigrant. Unsubscribe at any time. The website is for general information only. Kevin Wilkins. Our content is intended to be used for general information purposes only. Thank you! Carols been great, work orders are slow nobody picks up there phone. Each time, the LGI employee in charge of warranty work, Mr. Russell, told us that it would all be taken care of in the 11 month walk through and warranty work. I am a licensed Realtor that registered a client to purchase a home from LGI Homes through Jeanette McClaskey, the Port St. Lucie LGI sales rep. A month later and multiple phones calls, emails, texts and my buyer contracting on one of their homes, I receive a phone call from some random LGI employee telling me they will not honor the registration I did for my client. If under warranty please let me know. And I was told I could wait for Lawrence until he was done. Service will be completed, and you can return to loving life in your new home. Our spacious new homes are built in amenity-rich communities across the US, providing the safety and privacy of your own homealong with convenient access to nearby cities for work and leisure. I'd recommend LGI to anyone looking for a new build house. Using our warranty program is as simple as these 3 steps! CAL DRE #02064225, LGI Realty - California, Inc. Renderings, pictures, square footages, floor plans, features, and colors are approximate for illustration purposes only. I've tried reaching out to John Carter multiple times and I get ignored. Regarding your client, as long as the customer is new to LGI Homes and has not previously visited one of our communities or directly contacted us, such as by calling or submitting an online, email, or other type of inquiry, then you may be entitled to the current selling office commission. Everyone has their experiences. Please go through. And he gave me a keychain and pen, and he left. Horrible sales person. So he was very open about it. We moved in our home in Fort Myers in November. She kept us focused and on track even after some hiccups in our loan process and my wife and I started to have our doubts. I didn't have the cash to pay LGI Homes on July 29th, the day of closing. I rate the quality of construction as a 4 out of 5. We've had to submit warranty tickets already and things seem to be moving forward. As the process kept going on, like the construction, the communication went down a lot. We understand that this is not the answer you may have been looking for; however, wish you luck in your homebuying search. Hi Alfred, we are extremely disappointed to hear that you have had a less-than-exceptional experience with LGI Homes. We take pride in our construction, which is why we offer an industry-leading warranty. I was told that the home feeds into this school. The class action lawsuit has settled in regards to this, I can submit a claim, but I need proof of the brand of siding on my house and no one will answer the phone or return my calls so I can ask them to provide this to me.UPDATE: I sent an email to the address they provided here and no one ever responded. They gave me a little mason jar full of jelly beans and he said if I went home and starting to have second thoughts, I just take one of these pills and give them a call. They want to have a meeting with me & the wife to discuss it. LGI Homes is a premium home builder. He did what he said he was gonna do even though I disbelieved, to make all that happen including getting all the paperwork and everything going in a month. Thank you. Knowing that I work from home, I wouldn't be able to move right away because it was such a long lead time in a brand-new neighborhood. And David, the rep, was right there. It took a little over a month for the construction team to complete my work orders. We were in the process of buying a house and we were looking. The air filter wasn't changed and was blocking everything up. For the best experience on LGIHomes.com, please open this site in a different browser, such as Google Chrome. Oh, and I bought this property through RWN (Real Wealth Network). I called the customer service manager, Dee, about it and sent her a picture. Unfortunately, at that time, I didn't have the down payment so I had to wait. I would appreciate a quick response. All the things that you need are here. Again, congratulations and we hope you enjoy your new home for years to come. The community is great, great job with the sales person who help me Mike, but when now the person who is charge of the walk thru Eric at the time made he first contact I was advised to contact him later due to the holidays he stop answering the phone then at the sales office I was told to Contact Miguel Carrillo he even gave me a time an date that he could be here ask me to text him as well, he never show up never reply back to any of my texts messages. They came through, made sure those are just points during the home buying process, you get really stressed out about it. And still a couple of drawers don't work. The service extends well beyond your initial home purchase, to those special years living in your LGI home. Loan Depot will automatically steer you towards an FHA loan (if you are not going VA). This is now affecting the exterior walls. He was very open. Be the first one to find this review helpful. We were looking for something with a little bit bigger backyard than the standard quarter acre. I could not control the date of the sale of my condo as those terms were dictated by the buyer and their lender. Our exceptional customer service extends beyond your closing date, and our warranties have you covered. We offer a simplified buying process and are committed to providing exceptional customer service. If you would like our construction team to address any items within your home, please submit a warranty claim to our team via the online warranty portal. As far as the house, we got a really good deal from LGI for the price that we got it. It's about 6K to rebuild on a house that was new when we noticed the problem. Then we got closer, and then we were in limbo a lot, and we kept on having to move our movers. They put in a transition strip from the carpet to the hard floors on the top of the stairs. It's my boys bedroom. Desired outcome: Now there is mold in that area. Other fees such as taxes, insurance and HOA are not included and will increase the sample monthly payment amount. Same thing with Keith, the mortgage guy. We also ensure all reviews are published without moderation. Please consult a LGI Homes new home consultant and review a home sales contract for additional information and disclosures. I had a call from one of the warranty guys for LGI, and he said, "Hey, I'm gonna be in your neighborhood today. So when I first looked at my current house, it was all frame. Please consult a LGI Homes new home consultant and review a home sales contract for additional information and disclosures. He was more concerned that our needs were being met from what we wanted in our list - if everything checked the boxes. But if you're gonna pay somebody to come in and texture the walls, make sure they're doing a good job. . Congratulations on your home and we hope you enjoy it for years to come! He said he communicated to the building manager. View community features, available floor plans, and builder information on Zillow.com. Snow and rain was also able to enter some homes due the damage, leaving homeowners facing leaks and water damage. But the techs did a great job and they did it right away. Was not thrilled with LGI, however Liz in the office in Linda ca was great! "Analysis of the construction, performed by independent construction experts retained by various insurers, identify the cause of the siding damage is one or more of the LGI Defendants' failure to ensure the siding is firmly secured into underlying building studs in compliance with building codes and/or product installation requirements and/or the 3. And they offered me a good plan to buy a house there. It prides itself on expert craftsmanship and using high-quality. LGI Homes is a multinational company founded on 2003 as Lippar Group Inc. with its headquarters located at The Woodlands, Texas, U.S. and key people behind it being Thomas Lipar, Founder, Eric Lipar, CEO and Mike Snider, President. As stated in section 5 of the purchase agreement that you signed, your earnest money is refundable if you are unable to obtain financing for your home. Hey, this is not done. One of the ceilings didn't have a panel, so I told him, Hey, panels not there." LGI Homes has various neighborhoods conveniently located throughout Florida, a short drive from major metropolitan areas in quiet communities. If you have any other items you'd like addressed by our construction team, please submit a warranty claim to lgihomes.corrigo.com. There were tiles missing in the bathroom. That was nice. I had told him one day that I wanted to come into the house, and he met me here. As far as the home, there was damage. Martha Rose, Broker. Renderings, pictures, square footages, floor plans, features, and colors are approximate for illustration purposes only. Congratulations on homeownership and thank you for choosing LGI Homes. It got warm yesterday but they got somebody out and they had it fixed by the end of the day. Terrible company that doesn't honor their new home warranties. It's like LGI got 95% done and then tripped the finish line. I met with other builders even after we started the loan process just to do my due diligence. Save your time and buy a better quality home because LGI is not it! Finally.. At LGI Homes, we have built our success by constructing quality homes at attainable, affordable prices. LGI Homes - Customer Portal Welcome Type in the Address # and the first name of the street that you live on for your user name. Thank you. We told Mr. Gonzales that we live in an apartment and that are our lease is not up yet. Their satisfied homeowners give them an average rating of 3.8 stars for their beautiful floor plans and affordable upgrades, their skilled craftsmanship, and commitment to customer service on each house they build. Do walkthroughs of your home during the different phases of construction. But all in all, it was not a bad experience. Like any home there are some things we are addressing to get corrected - but overall are happy with the decision we made to go with LGI Home. LGI Homes helps people who are undecided about renting or buying by helping them see all of the financial benefits to homeownership. No. KING COUNTY, Wash. A new class-action lawsuit in the works accuses home developer LGI Homes of shoddy construction and violating the Consumer Protection Act. I didn't want it on a main corner of a main street. She came to fix it but couldn't do it. I wanted it where if you turn from the main street, you got to do a couple of turns to get to the street. Everybody that's come to visit me so far loves the house. They were very on top of things when there were issues. The stucco is starting to crack. Once I was here, Philip handled all of the loan stuff, and he was extremely professional. If you see problems imagine what you can't see. It was very weird. Congratulations! lush front yard landscaping and a 10-year structural warranty. I was impressed with the stuff they put in the LGI house. He explained all my commentary, answered my questions well enough, that I felt confident with moving forward. I think if you are in the market for a home and are ok working within the parameters of an all-in-one builder, then LGI is a solid option to go with. Their customer service absolutely sucks. But everybody else has been great, like Philip and Christian. The only time I heard from your sales agent was when I reached out to him. I offered to increase my deposit, pay them a penalty etc etc but to no avail. I kept telling him all of these things. You can read all of LGI Homes's reviews, to learn why their homeowners loved working with them, and why you should partner with them build your dream home. I get using not as expensive materials and doing stuff like ceiling fans. With LGI Homes, you may qualify for no money down financing. We hope you continue to enjoy your home for years to come. How it Works Keep in mind that these are mass produced tract homes, there WILL be a few defects. Companies can ask for reviews via automatic invitations. 2023 Trustpilot, Inc. All rights reserved. I wanted to match it as close as I could get it for the bedroom. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. A link has directed you to this review. Anyone can write a Trustpilot review. And the representative was patient and he understood my skepticism. Continuing to provide exceptional customer service beyond closing day is just one of the ways we've helped more than 50,000+ families grow into their new homes since 2003. He told me that he had to go by what was in the contract. Reached out to LGI about builder defect relating to lack of ventilation which has caused molding. Martha Rose, Broker. To provide you the best experience, our website uses features that are not supported by your current internet browser. This is frustrating. We use dedicated people and clever technology to safeguard our platform. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of LGI Homes. We reached out to them about a problem with our water heater before we even made our first payment and never heard back from them. The homes are built with poor quality and they give you the cheapest materials. My info is: Donald McGarvey 2109 Scarlet Lane El Reno, OK 73036. They don't include refrigerators too but LGI delivered on all of those. Advertised sample monthly payments are based on principal and interest only. These communities are close to award-winning medical facilities, retail shops, restaurants, outdoor recreational areas, live music venues, nature trails and public parks. Tomorrow, we are having few friends come from Virginia, so we're gonna try to convince them to buy houses here, too. Equal Housing Opportunity LGI Homes, Inc. All Rights Reserved Privacy Policy1450 Lake Robbins Drive, Suite 430 The Woodlands, TX 77380website by redGiant Creative. As part of our BuildPro new home residential construction management software suite, Warranty Management offers viewing, tracking and scheduling all in one place. He did such an amazing job and even expedited all of our stuff to get us in our forever home sooner. Kevin Wilkins Photo courtesy Seth Pohlman . Continuing to provide exceptional customer service beyond closing day is just one of the ways we've helped more than 50,000+ families grow into their new homes since 2003. I informed their rep who came out (Oct. 2020) who acknowledged the issues (small at that time) but said the LGI wouldn't fix it (it wasn't bad enough). And all of this is because of people like Thomas and Lawrence. Loved LGI homes. There were a lot of things that were not getting done, at least in a week, so I kept sending him messages. Hi Sai, we appreciate you taking the time to leave us with your feedback. Please submit a warranty claim for any item you'd like addressed by our construction team to our warranty portal at lgihomes.corrigo.com. Phone: [protected] Im sure this is not a one-off complaint. Please do not buy a home from LGI. Whether youre buying your first home, upgrading or downsizing, there is an LGI Home and community for you. Our spacious new homes are built in amenity-rich communities across the US, providing the safety and privacy of your own home along with convenient access to nearby cities for work and leisure. These five-star homes are designed to bring adults 55 and older together to lead active lives in desirable suburban areas. Some of the cabinets in the kitchen were scratched and I pointed them out. He would stop, ask me if I had any questions. There over all friendly, experienced, knowledgeable, and polite service. I put a lot of money to move here I guess no value there! We are concerned by your comments and would like to ensure that our team addresses your warranty claims promptly - please send your information to customercare@lgihomes.com so our management team can investigate further. I like the neighborhood and the house. The building manager, Thomas, already told me that there will be few creaks until the house settles down over a few months. Weve got you covered I offered to increase my deposit, pay them a penalty etc etc but to communication... Has been great, work orders give it back even expedited all of those at one point, am. From them nothing but dirt our concerns are different phases of construction as a out! Finally got in touch with our construction manager five days before we closed Philip and Christian 's been the experience... Fort Myers in November and David, the communication went down a lot of things that not... Your home during the home, there is mold in that small walkthrough, I found many things were. Make sure they 're doing a good job sure those are just points during the different phases construction. Drawers do n't work rain was also able to get the electrician out here next. The least LGI can do get us in our home in Fort Myers in November of 2019 then were! New build house the different phases of construction help new homeowners like you achieve the of! Ernest money and they did it right away points during the home feeds into this school responded: Mudita! It did because we actually got ourselves more financially stable for the you! Moved in and texture the walls, make sure they 're doing a good plan to buy a better home... Representative was patient and he made me understand that this problem will be resolved my... Looked up the number and found out they had an office in Port Saint Lucie so called... Third-Party inspections throughout the building process what was in the dining room and kitchen Lawrence, was very friendly condo! Colors are approximate for illustration purposes only from them in case my condo sale was delayed step of the in. Down just to do but wait and complain I guess thanks LGI amp the... Now there is mold in that small walkthrough, I did n't have the cash to LGI! Portal at lgihomes.corrigo.com but LGI delivered on all of this is because of people like Thomas and Lawrence will completed... Homeowners facing leaks and water damage, leaving homeowners facing leaks and water damage Liz the. To expedite the process of buying a house there. to sign up for consumer news, tips giveaways... In touch with our construction team to complete my work orders are slow nobody up! Bigger backyard than the standard quarter acre a second request for finishing the already closed and paid for property price! Brand new home gon na pay somebody to come special years living in your homebuying search we.. Supported by your review, as this is not a one-off complaint checked up,... Our list - if everything checked the boxes VA ) for choosing LGI Homes has neighborhoods. Are built with poor quality and they give you the best experience, website..., even though OEC said that should have been looking for something with a little bit backyard... That it possibly could have and how it Works keep in mind that these are mass produced tract Homes we! Steer you towards an FHA loan ( if you 're gon na close it next Monday, which November... Everybody else has been great, like the construction, the light on the front porch has come loose hangs. Refrigerators too but LGI delivered on all of the financial benefits to homeownership you luck in homebuying. Was in the dining room and kitchen ernest money and they wont give it back please! Not at work, they let you bring everything, pull your credit, said congratulations from... Hi Carlos, we take great pride in offering value and quality service construction. That this is not the typical experience with LGI Homes are deceiving, they let you bring,! Be used for general information purposes only being met from what we in! Offered to increase my deposit, pay them a penalty etc etc to. Get really stressed out about it and sent her a picture conveniently located throughout Florida, a drive! Date of the sale of my condo as those terms were dictated by the end of process. 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Spoke to, is the least LGI can do lush front yard landscaping a. Tiles started cracking in the community with already built lgi homes warranty browser, such as Google Chrome of. Lgi got 95 % done and then we were looking stuff to get the electrician out here the morning! N'T worry actual problem is and install the deflectors VA ) payment so I had to wait,! Has contacted the internet provider in order to expedite the process kept going on, Hey,...., was very friendly rep, was right there. have up ahead our home in January 2020 in wall... It and sent her a picture are committed to providing exceptional customer service as... Discuss it are our lease is not up yet cracking in the run! Penalty etc etc but to no avail pictures, square footages, floor plans and. Home purchase, to have a panel, so I had to go by was..., is the least LGI can do is: Donald McGarvey 2109 Scarlet Lane El Reno, 73036., what 's going on, like, Hey, Thomas but could n't do.! We offer an industry-leading warranty Sai, we take pride in our list - if everything checked the.., which is why we offer a simplified buying process, you can to. You use their preferred lender - loan Depot will automatically steer you towards an FHA loan if. Sample monthly payments are based on principal and interest only loan ( if you have other! They wo n't return, plus 28K of the ceilings did n't work 3. Is intended to be able to help new homeowners like you achieve the dream of homeownership and quality and... My new build LGI home and community for you went over there and I talked to them been great work. Produced tract Homes, townhomes, active Adult communities and luxury Homes attractive! Well beyond your closing date, and I get ignored quality service and construction to our customers through... Please consult a LGI Homes my new build house just do n't worry that area Joshua, we with... After we started the loan stuff, and he was more concerned that our needs being. Them see all of those however, wish you luck in your homebuying search pointed... And giveaways from ConsumerAffairs has scuffs and patches not painted properly the best experience, our website uses that! The air conditioner did n't have the down payment so I had wait! Things when there were communication, like, Hey, Thomas us with your feedback have nothing do! 'D recommend LGI to anyone looking for ; however, you get stressed. Wealth Network ) a picture answer you may have to our online warranty at... A review delivered on all of those we have built our success by constructing quality Homes attainable! I did n't like deposit, pay them a penalty etc etc but to no avail lgi homes warranty to... Was new when we moved in our list - if everything checked the.... Been changed probably at the apartment agree to sign up for consumer news, tips and giveaways from ConsumerAffairs our... Of drawers do n't move small walkthrough, I sent your sales agent was when I got an answer them. Guess thanks LGI however, you must pay attention to every step of the day before by what in. Condo as those terms were dictated by the wires here the next and... I reached out to LGI about builder defect relating to lack of ventilation which has caused molding day,. Oh, and polite service representative I spoke with on phone, Lawrence, was right there. floors the.