We had a small issue and Arron very quickly fixed this and kept checking that we was ok. Thankyou Arron. It is our goal for each guest to have a memorable experience at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive, so it is a delight to know that you have been with the Karisma family over 13 years and that you wiil keep enjoying. The guestrooms have a fresh, casual and comfortable style, with touches of Key West, Fla., and Mexican Caribbean design elements. Dear jsmeyerelectric, Thank you for your review of your experiences at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive. This property is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. We stayed in a swim up suite it was fantastic very spacious very clean the amenities were fantastic its the first time iv ever used shampoo from a hotel it smelt incredible. Fatima was a great concierge, she took care of everything we wanted. Lastly, tipping wasn't really done much the last time we visited. Now they both are grown men and mentioned they needed a change in resorts. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our resort and destination are so spectacular, youre going to want to bring the whole gang. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. Yes, free parking is available to guests. Report response as inappropriate Yes, Margaritaville Island Reserve Riviera Cancun offers airport transportation for guests. Search by destination or hotel: Initially we were not even that close--they adjusted this the second night, but we were still not attached. Outside of bartenders and service staff, the so call ambassadors and management do not care about you unless you are a member or show interest on their sales pitch. Over the past decade we have stayed at all of the Karisma resorts on the gulf coast and this was by far the smallest, with only about 150+/- rooms. This Caribbean-inspired rum lounge will whisk you away to the West Indies with its variety of rums and rum cocktails. The stay in this hotel has been the most terrible experience in our 7 plus years of visiting Cancun and the Riviera Maya, as soon as you walk into your room you can tell it is an old hotel. Latino's menu wasn't really of much interest to any of us. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. The Island Reserve Inclusive Experience is about giving you a chance to reconnect, refresh, and rediscover your inner paradise. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. TUI BLUE Tarida Beach, Cala Tarida, Ibiza, Balearic Islands, Spain. From our spectacular services and amenities to our dreamy destination itself, theres no shortage of experiences to be had here. Great resort! Special shout out to Antonio at The Beach House and also Juan at Margaritaville. You'll find so many ways to kick back or jumpstart your fun at this five-star resort in Riviera Cancn, from margarita tastings and flip flop Olympics to family-style flavors inspired by the world's top culinary capitals. Indulge in a sports massage, a manicure/pedicure, and . This property is a great place to bask in the sun with a beachfront location, beachfront dining, and beach cabanas. Very small Resort but amazing guest services, This is our first time experiencing a small resort, but the service and the friendliness of the staff will bring us back. The property is beautiful. They also Dear Annie, Thank you for selecting Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive as hosts for your most recent visit to Mexico and the Riviera Maya. On The Island, surrounded by shops, rides, and restaurants. Stay Connected With Margaritaville There's always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. The infamous man who sells pottery in his stand on the beach and often times has a full house if people painting at his tables. As Exotic Traveler members we had a butler assigned to look after us. The beach and water were nice and we swam most days and this year, they did a great job of cleaning up the gulf weeds that have been a problem on most beaches shorelines but they were quick to have it removed daily for everyone to enjoy walking their beach and being able to go in and swim or snorkel Another chance to go and speak with Member Services about all the new exciting things being offered by Karisma we met with Rodrigo and Brenda who were great to talk with and once again made us feel like family as we have come to enjoy over the last 13 years. Our goal is to provide our guests a unique vacation experiences,so we are very happy knowing that you thoroughly enjoyed the time spent with us at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive. We are also pleased to read how much you enjoyed our luxurious accommodation and facilities as well as our beautiful grounds. We became Prestige Members when we first visited this resort when it was Azul. The water was great and a crew does a tremendous job removing the gulfweed that has washed up on the beach area, but it was almost too sterile for good fish viewing. Thank you again and we look forward to your next visit to the Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive Fins up! Long story shortour past 13 years have been filled with so many wonderful memories while staying at Karisma properties and we continue to do so with the biggest reason being their staff becomes part of your family. Joe Merchants Coffee & Provisions offers drinks, snacks, and supplies to supplement your stay. Dear BuddyBlack, Thank you for taking the time to share your experiences with the Trip advisor community. The beach is beautiful, when we were there very little seaweed, so you could easily swim and walk the beach with no issues. To participate in thematic experiences that include tantalizing cuisine, one-of-a-kind activities, dazzling entertainment, and thoughtful surprises. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga. There are more places to choose from in the, Frequently Asked Questions about Margaritaville Island Reserve Riviera Cancun. What food & drink options are available at Margaritaville Island Reserve Riviera Cancun? There are only four restaurants, and only one, The Beach House, which is open for breakfast. By Caribbean Journal Staff. 35 minutes later, we were told we couldn't get the shuttle due to traffic. The Beach House's breakfast had a lot of items, though mostly sugar, not particularly high quality and seemed smaller than our previous visits. Our pre-arrival information confirmed this. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. They have a massive sandwich called the "Gordo" and was amazing not to mention the tacos, salads and burgers. We have taken note of all comments, concerns, and suggestions mentioned within your review. Your license to chill begins as soon as you arrive at Margaritaville Island Reserve Riviera Cancn. Stay Connected With Margaritaville There's always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. Please do not expect to find top shelf drinks at this resort. Fins up! The nightly entertainment overall was pretty decent, often featuring some live cover bands. I had it 3 times that week. Margaritaville Beach Hotel is located on a quiet stretch on the public Pensacola Beach. Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive offers a terrace. The menu combines coastal-inspired items and southern favorites, like fish tacos and buttermilk fried chicken. Experience the Ultimate Adults-Only Getaway Coming to the Riviera Maya May 1, 2023 The first-ever adults-only Margaritaville Island Reserve resort opens in the Riviera Maya May 1, 2023, and it's now open for booking. Welcome to Margaritaville Island Reserve Cap Cana Located in Cap Cana on stunning Juanillo Beach Immersive culinary experiences Live entertainment every day and night Signature events beachside, poolside, and throughout the property Taco house has amazing Mexican food. I can't leave out my oldest friend on the beach who everyone knows as Picaso. Lastly the best drinks served by the beautiful Damaris wherever we sat she would bring us our favourite drinks and even took time to teach me how to order in Spanish. Erika was certainly one of the best we have ever head. Which room amenities are available at Margaritaville Island Reserve Riviera Cancun? Most dinners we alternated between Latino's and Frank and Lola's. The staff really works hard to maintain the cleanliness and over appearance of this resort and it shows. The resort is clean, lots of pools and the beach is swept from seaweed. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Which languages are spoken by the staff at Margaritaville Island Reserve Riviera Cancun? We booked in October for a swim-up suite. Follow Us @Margaritaville I have stayed in Motel 6 rooms that looked newer and cleaner than our room. Fins up! Your comments have been discussed in great detail in order to identify where immediate improvements can be made to perfect our experience. One of the on-site swimming pools at Margaritaville Island Reserve Riviera Cancun Credit: 2021 Karisma Hotels & Resorts. This year we were given bracelets to go and enjoy their little snack shop for daily coffee and pastries and wine, beer or pop which was a nice change so you could pick a certain brand that you liked to have in your room minibar. The Island Reserve Inclusive Experience is about giving you a chance to reconnect, refresh, and rediscover your inner paradise. A staple of any Margaritaville experience, 5 oClock Somewhere is the perfect place to enjoy poolside cocktails, cold beer, and our world-famous margaritas at all hours of the day after all, were on island time here. Claim your listing for free to respond to reviews, update your profile and much more. This year we also met Andria who was always around the resort making sure everything was perfect. Guests can enjoy a swimup bar, free breakfast, and an on-site restaurant during their stay. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can look forward to free cooked-to-order breakfast, 3 poolside bars, and a swim-up bar. It is referred to as a boutique style which has 4 resturants. Margaritaville Island Reserve Riviera Cancun 786 reviews #4 of 47 hotels in Puerto Morelos Save Share Carretera Cancun - Tulum, 5 Bahia Petempich Km. Check in was smooth and efficient. All rooms have a no worries tropical vibe with the modern conveniences and special indulgences that make them luxuriously comfortable, relaxing, and uniquely Margaritaville. Dear Hector, On behalf of all the staff and the management team, we would like to thank you for sharing your review detailing your most recent experience with us. Not to forget the amazing Margaritas. The people are incredibly nice. Though very small (the full length of the beach can be walked at a leisurely pace in less than five minutes) it still met our expectations for the level of service that we have come to expect at a Karisma resort. Thank you again for your review, and we look forward to hosting you here at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive many times more in the future! 12, Bahia Petempich, Puerto Morelos, QROO 9.2 Wonderful 497 reviews Verified reviews 10 - Excellent 375 8 - Good 76 6 - Okay 32 4 - Poor 4 2 - Terrible 10 9.8/10 Cleanliness 9.6/10 Staff & service 9.1/10 Amenities 9.6/10 Property conditions & facilities Thank you Luis for looking after us. 12-minute drive to Dollywood. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. Food was fresh and delicious. Stay Connected With Margaritaville There's always something going on at Margaritaville, from exciting events to exclusive deals to new facilities for you to enjoy. Margaritaville Island Reserve Riviera Maya Nickelodeon Hotels & Resorts Riviera Maya El Dorado Seaside Palms El Dorado Royale El Dorado Maroma El Dorado Seaside Suites El Dorado Casitas Royale Palafitos . Influenced by the colors of the sea, sand, and sky, accommodations offer crisp all-white linens and custom furnishings with subtle maritime accents that ensure maximum comfort and total relaxation. See 786 traveler reviews, 1,709 candid photos, and great deals for Margaritaville Island Reserve Riviera Cancun, ranked #4 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Dear SBBrown58, Thank you for your honest words and great feedback. Fins up! We did. My amply proportioned room was bathed in pleasing tones of blue-green and white, and featured a . In the daytime they also had some fun entertainment around the pool area's and kept everyone involved if they wanted to participate. They upgraded us to a very nice, non-swim up suite, with a great view, but we were now not attached to our kid's room. It draws a different crowd, the food quality has decreased and it no longer feels like a family resort. Margaritaville Island Reserve's 148 guestrooms and suites are a blend of island inspired casual design and luxurious comfort. We are truly very sorry for what seems to have been a disappointing stay. Sun's out, fun's out. If you decide to drive, there's free valet parking. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. 27, Puerto Morelos 77580 Mexico, Lock in the lowest price from these sites, Before I go into the details of my review, I want to say that where this resorts shines is through the people who work here and their service. restaurant and the food is decent enough. Fins up! The winter 2023 visit: When we arrived at the airport, we were told our shuttle. Other amenities at this all-inclusive . Take part in beachfront yoga classes, tee off at nearby golf courses, enjoy a romantic dinner on the sand, scuba dive through colorful reefs, and so much more. We were looking for ultimate relaxation and found it. Search for Adults Only and Couples Holidays 2023 / 2024 from TUI and First Choice: Find TUI and First Choice holidays and hotels 2023 / 2024, which are adults-only, adults-focussed, just for adults and exclusively for adults and those with adults-only pools and other areas. Karisma Hotels and Resorts has officially opened its new Margaritaville Island Reserve Riviera Cancun resort in the heart of the Mexican Caribbean. volleyball in the pool or on the beach. The sales team is a bit pushy, but we opted in for the presentation, so that is on us. Tripadvisor gives a Travelers Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travelers and are ranked within the top 10% of properties on Tripadvisor. The staff had a hard time keeping everything stocked up at the busiest times and often ran out of some items. Reservations: 1.866.527.4762 Login Map Book a Resort Resorts Experiences Weddings Offers Offers Destinations Mexico Dominican Republic Jamaica Belize Montenegro Experience Activities Spa Le Chique Restaurant Weddings & Honeymoons Resorts Packages Locations Reserve Your Day Wedding Dress Rehearsal Honeymoons & Anniversaries Cash For Your Bash Groups Our typical day was to get a cappichino and get a freshly made omlette by Cesar at The Beach Hose and we often had Tony "The Tiger" as our waiter. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can look forward to free cooked-to-order breakfast, 3 poolside bars, and a swim-up bar. The food left a lot to desire as well, with only 2 "specialty" dinner restaurants with terrible menu options and a buffet restaurant with very little options and bland food. We viewed a beachfront room with a swim up and knew this was the place we would be trying this year as a family destination. The accommodations features a 24-hour front desk, room service and currency exchange for guests. Jose Louis and Shirley were the best at the Liscence to Chill Bar. With a spectacular oceanfront deck, Ritas Taco House offers mouth-watering tacos, mariachi nights, and the finest agave-based beverages in the Riviera Maya. There are four on-site dining/bar options. It is a smaller resort and we loved that about it. Dear Paul, Thank you so much for choosing Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive for your recent vacation. Margaritaville Island Reserve Riviera Cancn invites you to escape the everyday with a tropical change in latitude to the beautiful Riviera Maya. Top room amenities include air conditioning, a flat screen TV, and blackout curtains. They mentioned that maybe we didn't return the sheet ahead of time perhaps? The common theme here is that everyone you meet you see everyday are asking you if everything is "fins up" meaning are you happy and what can they do to keep it going that way all week.. We waited all year to go back for their Plantain and tempura crunch susi rolls which are out of this world. Thank you again for your review, and we look forward to hosting you here at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive many times more in the future! Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. The meals were all okay to good but not really good like we had previously enjoyed. We understand that we are one of many hotels in the Riviera Maya and truly value you as a loyal guest. service would be about 25 minutes due to traffic--it was hot and were tired from travel, but that was fine. It is a pleasure to read you enjoyed your Island Reserve Inclusive experience. There's always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. Just know they will offer great discounts if you listen to the Karisma sales pitch. My kids were disappointed as we had really been looking forward to our swim up suite. Is parking available at Margaritaville Island Reserve Riviera Cancun? Serving exquisitely prepared Italian cuisine, Frank & Lolas is the resorts premium dining experience. She was very friendly and attentive, without being overbearing and we saw here every day she was there. This was our first trip to Mexico and Im so glad we choose this hotel the staff really makes this property special. I like to snorkel and view the marine life, but this wasn't a particularly interesting place for this activity. The spa was great (did a complimentary massage as a result of presentation). Everything from spring rolls, pork ribs, pad thai and then amazing sticky toffee pudding Frank and Lola's has Italian dishes that were very authentic. We then had to pursue getting our money back which took until our second to last day and with a bit more persistance than I would have liked. The menu combines coastal-inspired items and southern favorites, like fish tacos and buttermilk fried chicken. Domingo worked at Sensatori and he was one of the biggest friendships we all made when they were little up until today where he has been at Margaritaville for the past 4 years. We work hard in creating a truly memorable experience for each and every guest, so it brings us great joy to know our team went the extra mile and that they had such a positive impact on your vacation experience. Their signature restaurant "Rita's Taco House" has some of the worst tacos I have ever eaten in the world. Personal touch from the staff and incredibly relaxing. Sam and Mark . more. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Lunch most days was at Rita's taco house. Fun beachy decor and laid-back environment throughout. I knew we were in trouble when they did not ask for the temperature of our steak and we could not find a steak knife on the table. Everyone here is incredibly kind, helpful and works hard to please those who visit. Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma Km 27.5 Mza. The entertainment for the event and the s'mores fire was a nice touch. Its also a great spot for sipping your morning coffee or catching a game on TV. We hosted our wedding here and it could not have been more fabulous. It seemed more like an easier way to feed a group of people, than a benefit. Our room was clean and well appointed. We then met our butler Roberto who checked in with us everyday and made it very special with resturant bookings. Fins up! When we arrived we was greeted by Jesus and Marcelo theses 2 gentlemen give 5star customer service they arranged a fantastic day out with a great driver we felt very safe all day it seamed that we could go to theses 2 for anything and they would help sort it out. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. Margaritaville Island R. In this video, we will take you on a full walking tour of the new all-inclusive resort in Riviera Cancun inspired by Jimmy Buffett. We tipped a few and our butler previously, this time people were more freely tipping. Tripadvisor performs checks on reviews. Located beachside, this open-air Caribbean-inspired restaurant serves international fare from early morning to late night. Management only provides one bottle of Grey Goose, one of Malibu and one of Tito's per day for the entire resort, once the bottles dry up all the bartenders can say is sorry we are out, truly unbelievable and unacceptable for the price we payed for the resort. Margaritaville Island Reserve Riviera Cancun is Margaritavilles first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. Among the various facilities are a bar, a garden, as well as a private beach area. 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Unwind shoreside at Margaritaville Island Reserve Riviera Cancun. We then were greeted by Josue about our rooms and Montserrat who did our check in. Thank you again for your review, and we look forward to see you in other Karisma resorts. The room had a strong smell of humidity and its walls, floors and furniture looked their age. She made sure very detail of our stay was taken care of. Tie the knot in a destination as beautiful as your love Margaritaville Island Reserve Riviera Cancn has the venues, facilities, and services to make your dream wedding a reality. Thankyou Jesus and Marcelo. Our smoothie bar offers a tempting array of superfood bowls, vegan snacks, fresh fruits, and tasty smoothies. Thankyou Margaritaville for a special holiday we will see you all very soon. Guests of Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma have access to a full-service spa, 4 outdoor pools, and karaoke. Dear Sam and Mark, Thank you for your wonderful review of your experiences at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. They all made us feel so welcome!! The rest=3 stars. Great time was had by our entire group. This response is the subjective opinion of the management representative and not of Tripadvisor LLC. Only downside was wind and lack of single malt scotch. The beach was small but beautiful we had some fantastic photos. What are some restaurants close to Margaritaville Island Reserve Riviera Cancun? Right from when we arrived we were greated with an old friend from Sensatori, the bellman Marcello and his coworker Jesus who made us feel very welcomed. It was a pleasure hosting you and we certainly hope Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive becomes your resort of choice during future travels. The Mexican night at The Beach House was excellent would highly recommend it. I am okay with this, because, again, the people are amazing. Outdoor pool with a sun deck and pool bar, plus views of the Great Smoky Mountain Wheel. Select from a wide variety of tropical concoctions and enjoy them in the water or on one of our hanging beds. All the staff were excellent there and it was one of the better breakfast buffets we had had. This is a buffet style. Overall the food at the resort was not quite to the same level of some of the other Karisma resorts but it was acceptable. . This meant that we wouldn't always be able to use the pool we wanted to --again, a bummer when we had originally requested the swim up suite. 4 outdoor pools provide fun for everyone, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps, and facials. I had the fresh fish dish that was pretty good, but we didn't return the rest of our stay because we were really not that interested in trying it again. The staff are excellent as it is a small resort you get to meet each other on a regular basis. Read more On our last night we had. Theres always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. At Margaritaville Island Reserve Riviera Cancun one of the best-rated Riviera Cancun resorts there's no limit to how far we'll go to make your visit an experience you'll never forget. It does seem that they have tried to improve the nightlife with more live music, which is a plus, but the resort does close down fairly early, so for late-night revelers, this isn't the place, which is fine with us. 37 SM. The hotel has 4 "pools", 2 of them are ankle dee kiddy pools, one is about 2.5 ft deep and the other about 3 ft deep. Needless to say we will not return and I will make sure to share my experience with anyone who cares to hear a true review about this property. Does Margaritaville Island Reserve Riviera Cancun offer any business services? This was never remedied. The pools are lovely again very clean but a bit chilly. All the well-appointed accommodations are open to a balcony complete with either Adirondack chairs or a day bed, and boast oceanfront, garden, resort pool views, or swim-up access to Resort Pools. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment.