The buyer pays the shipping costs for the new items. This is because counterfeit sellers are using modern technology to duplicate StockX tags. Find out more here. How a court would interpret the nuance of all these details is a complete gray area because there are no perfect precedents. We do allow the original box to have slight damage such as minor dents, however, we do not allow boxes with major rips or tears. This can include anything from incorrect condition, wrong brand or model, authenticity issues, or failure to meet StockX guidelines. In this case, the company might have to connect them with another seller. Because StockX will only ever offer genuine footwear. The group aimed to disrupt the e-commerce industry, especially around sneakers. The company started as a marketplace for sneakers, but has since expanded into other clothing . (Full Guide! 1 What is the StockX tag? Since we are a marketplace, with live pricing, your transaction will not be completed automatically. If you dont want to wait, buying on StockX for the lowest ask is always an option. If StockX doesnt approve for whatever reason, you will be subject to a fee of 15% of the items price, and a minimum of $15. Ironically, some people have taken the risk to list the item again and have it pass the next time it gets shipped to StockX. Unfortunately, fakes are a common occurrence on StockX. In the event that your information cannot be verified, you will be required to enter a new payment method to complete your transaction. Im very scared. Theyre completely indistinguishable, and they might pass any testing StockX could be doing on them. What happens if StockX rejects your shoes? Thats actually illegal as well. Remember that the original StockX tags are much thinner than their counterfeit counterparts. Your account can be subject to a penalty fee if you fail to ship the item within the allotted time period (typically two business days), or if you sell and ship StockX an item that does not meet our condition guidelines and/or isn't authentic or doesn't exactly match the item as it is described on StockX in any way. ). When its nearly expired, StockX will send you an email reminder and suggest a renewal. We recommend using a payment method that matches your shipping information as well as other information on your account. Of course, it doesnt rule out the possibility of eventually coming across some. I'm just angry and sort of scared since I'm a full time student and was selling the shoes in the first place so I could afford to eat this week, not so I could pay StockX $50 I don't have. (What To Know! Should your Bid fail, you will be required to enter a new payment method to complete your transaction. Youre also not limited to using the StockX platform to do this either. They are unworn. Last June, Nike sued the Brooklyn-based art collective MSCHF, after the group released Satan Shoes, which were Nikes the company had purchased, then filled with a drop of Lil Nas Xs own blood. Thats never a good omen, so if you happen to come across those shoes again, you should send them back. If you want to connect with James, follow him on your favorite social networks! And be sure to put the original shoebox inside the shipping box. However, sometimes a seller is not able to manage. Shipping worldwide. Now its time to place the original shoebox into the shipping box. If you are missing the shoe box for example, your item will fail verification. In these cases, you should contact support. What happens if I sell shoes on StockX do they surround the shoes for. - Caitlyn Johnson. Apart from making sure that you choose a shipping box thats the right size and add bubble wrap inside, there are a few things to watch out for. Nike did not respond to a request for comment by press time. The strict authentication process guarantees buyers 99.5% accuracy. However, its uncommon for a manufacturer to actually sue a retailer for selling products that may have been counterfeited. This page may contain affiliate links. But dont go overboard either, there is such a thing as an over-wrap. StockX refers to the shoes they buy and sell as deadstock sneakers. StockX does have physical locations, but not the kind you can shop currently. Instead of sellers sending items directly to buyers, they must first send them to a StockX verification center to be authenticated. Do you have used shoes and wish to sell them on StockX, but you dont know if the company permits the sale of used shoes? Bids, Buy Now, how to pay and deliveries. Shipping your new sneakers to you is a two-step process. Shopping Guide This allows customer to feel confident that they are only purchasing authentic, brand-name merchandise. My entire library of courses, templates, cheat sheets and swipe files. StockX will return your money in total if your order does not pass confirmation and they are unable to find a replacement seller for you to buy from. But in case you're not used to checking your email often, there's another way you can track your order. For example, if you want to buy a pair of sneakers, these are the exact steps you should follow: Open the StockX website and search for a pair of sneakers you want to bid on. Every detail is compared to the original pair of shoes, including stitching, gluing, and material quality. Web Scroll back up and check the Lowest Ask for the price as well. Returning an item results in enormous shipping costs, yet it is very uncommon for customers to do so anyhow. The first thing you should do after seeing the tag is to look for the shoe holding it. Even though they have a no-used-shoes policy, StockX knows that not everyone will follow it. Even shoes that have only been worn a few times can be purchased and resold on StockX. Grinvald believes that Nikes own attorneys added the counterfeiting claims, which could perform strongly in court, to bolster what the company is really upset about: StockX selling Nike NFTs when Nike acquired a company of its own in December 2021 to sell NFTs of its own. and says were verifying that the shoes youre buying are authentically Nike.. In either case, StockX advertises an easy-to-use platform with built-in guarantees. Create an account to follow your favorite communities and start taking part in conversations. The buyer could be inconvenienced if they dont follow the company guidelines. It was in a plain cardboard box that I received another pair of sneakers in, it fit their size requirements but wasnt technically folded in the way their sample images were. These are your two options for buying items on StockX. These letters have longer letters and a more prominent texture. If you dont take care of how you pack them, then its less likely that the shoes will arrive in great condition. Grinvald floats one such scenario where that might happen: Perhaps Nike is right, and the shoes are counterfeit. Whether you were wondering if StockX personally offers used footwear, I will have to tell you that they do not. Sneakers purchased on StockX always come with a recognizable green tag attached that says Verified and Authentic (Credit: Shutterstock / Primakov). You might also try listing them for sale on one of the many online sales and shopping sites (like Amazon, GOAT, or eBay). StockX defines "Deadstock" as an authentic, new, unworn pair of sneakers. Otherwise, it can be a wasted effort. Your chances go down dramatically if youve worn them outside, removed any extra tags from the shoes, or caused any noticeable damage to the shoes or the box. StockX always wants buyers to get the items they ordered. Web Also, similar pairs can be compared on the StockX site. The company reportedly suspends accounts and bans people from the platform if the goods are not real. Nike might argue such a shoe is counterfeit, but, at the end of the day, it was made by Nike! says Grinvald. Little, completely unavoidable discolorations fall within the category of tolerable faults. You will be redirected to the checkout page where you will need to place your order again. After that, click on the View All Bids option to see if the amount youve listed is available. Required fields are marked *. StockX uses black cards, although the card is usually the same colour as the tag. The platform requests everyone considering bidding or making an offer to consider their circumstances. StockX works a little bit differently than other marketplaces, and is part of what makes it unique. Your email address will not be published. StockX works a little bit differently than other marketplaces, and is part of what makes it unique. 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Indeed, StockX doesnt simply connect a buyer and seller to complete a transaction and let the chips fall as they may. So, before you decide to sell your old footwear on StockX, its important to weigh the benefits and drawbacks. Original shoes are then sold on StockX. And yet . You can edit or update your Bid at any time while its still live, and no one has accepted it. StockX verifies everything about the product, the color, condition, and looks for any signs of wear and tear. Regrettably, you wont only need to be wary of worn-out footwear. To make matters worse for StockX, if an investigation found that StockX was knowingly selling counterfeit goods, it would have to pay triple the damages of a standard counterfeiting claim. Cant find the answer to your question? What If The Fake Shoes Made It To The Customer? It will be easier to tell a fake tag from one that is real if you have a StockX tag. Otherwise, StockX will reject it. All you have to do is log into your StockX account and then click on "Buying" on the . If StockX does not approve your item during their verification process, the item will be returned to you and you will be charged 15% of the final sale price of the item. #GotItOnStockX It has to go with the shoes. StockX will refund the buyer if an order is not eligible and return the item to the seller. It includes details about shipping and selling via StockX. Whereas StockX takes that next step . They werent, but whatever. You can check out their website to find a location nearest to you. A phony tag is easily identified by its chipped paint and messiness. They do accept older sneakers as well, but theyre examined differently. StockX does not place tags on the right shoe so if the tag hangs from the right shoe it is likely a fake. Shoes in deadstock condition are the only ones accepted for sale on StockX. Because of this, it is crucial that you only sell genuine shoes on StockX and that you wrap them securely. Then you can bid or pay the asking price on any sneakers that catch your fancy. English (US).css-1q2a7ix{width:1em;height:1em;display:inline-block;line-height:1em;-webkit-flex-shrink:0;-ms-flex-negative:0;flex-shrink:0;color:currentColor;vertical-align:middle;margin-left:var(--chakra-space-1);}. Thankfully they did not charge me the 15% return fee. Yes. I bought them from Footlocker on release day in August. Scroll down a bit and choose the duration of your Bid as well. StockX will redirect you to a window where they tell you what comes next. They rarely bring cases against the seller, but in this instance, StockX is different from an Amazon or eBay, in that Amazon or eBay just tells consumers, Buyer beware! Copyright2023 - James McAllister Online. If you choose to Buy Now, and your purchase attempt is unable to be accepted, you will see messaging prompting you to a link that will help you verify your personal information. Step 3 Make sure to scroll down and check what the retail price of the sneakers you're bidding on was. Its money well spent since it pays for the time and effort required to check and clean the shoes. How to Package Shoes for StockX. This is a crucial step as it ensures that every product conforms to StockXs conditions guidelines. Processing your order takes time and depends on the available shipping services. . I hope that youve found this article helpful. However, StockX does aim to complete the process in seven to ten business days. Subscribe If [investigations] did in fact find they were counterfeit, it is going to be bad for PR. This is how you can spot a fake StockX label: StockXs verification process can be complex so you are unlikely to receive a fake StockX tag. A private community forum / support group. StockX Rejected My Shoes! StockX believes they have an outstanding approach and claim that only .3% of buyers are unhappy with their purchase. Before we continue with the step-by-step instruction on how to properly package your shoes for StockX, keep in mind that you will need access to a printer. Home This action will print out the invoice as well as the shipping label that goes on the box. Therefore, you need to find an authorized UPS location and drop off your package. Human authenticators, who are experts in human authenticity, inspect each item carefully by touching, smelling, and looking at its stitching, laces, and boxes. This implies that the footwear is spotless and in good condition. Select the Bid you want to change and click on the green little pen button on the right. Make sure that the barcode is not covered. 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