error code 920). How long can I view my On Demand selection(s)? After rebooting, the guide reappeared - or so I thought. Does Service Electric Phone Service Have E911 Service? Also it would be nice if the app was the same in all platforms. - Comcast one moment please this channel should be available shortly ref code s0a00. This video will show you two ways to reset your Comcast Xfinity cable box (specifically the X1 cable box). Can I record On Demand programming on my DVR? Step 1: Reboot the Sparklight digital receiver by removing the power cable from the back of the cable box. How can I make sure to get the entire program for programs that run over the scheduled air time? Press J to jump to the feed. What are the jumps called in show jumping? The "To Be Announced" message on your guide indicates that no programming information is being provided by the broadcaster or your cable box has not downloaded the programming information for that date/time. Why do I need SECV Internet service for TiVo? After waiting for at least 10 seconds, screw the coaxial cable back onto the box, followed by plugging in the power cord. I just installed and activated my account. But might be worth a try. For every entry in the program/show grid, the following message is displayed, "To Be Announced." I tried the online tool for system check and choose the reset device option. closed all channels say to be announced all channels say to be announced i ve reset the box 3 times did the exit exit exit 720 how to refresh the comcast xfinity tv . Question. Jul 9, 2008. On some but not all channels, guide will not show the program playing or scheduled. These cookies ensure basic functionalities and security features of the website, anonymously. It has been like this for over a week since i had it installed. And it is intermittent on a channel - the 2:30 program name may display, but then the 3:00 gets one of the previously mentioned messages. Is there a problem through out Cox cable or is this an issue just for us? The Series 2 is all "To Be announced" on every channel. Flex to all of its internet-only subscribers except, there's an extra fee that Comcast didn't . How will my HDTV set handle Standard Definition TV programs? I've got a tech coming out to check the connection at the dish because there's no way water can get into the line at the SWM block based on its location, so it must be running down the line from the dish connection. Why does my converter display E07 and E09? The TV is OK just the blue box at the bottom says "To be announced on all channels. What channels are available with the DTA? All other marks are the property of their respective owners. The channels where available with all the guide information. This should automatically restart the device and reset the guide. Why do I have to use a modem from SECV instead of my own modem with TiVo? Jul 31, 2019. Can SECV or another company track what I record with my DVR? Why do I see a big black box/words scrolling at the bottom of my screen? How do I watch a recorded show on the Watch SECV TiVo app? Why should I switch from my current provider to Service Electric Phone? I have a message on the screen that says "This channel should be available shortly." So where would the SWM block be? Comcast announced, 'Free This Week,' a new year-long program that will deliver Xfinity customers more value. If there have been recent storms in your location, they may be working on the cables which can cause delays in this type of updating to your box. Video of the Day. Have to reset using red button several times daily. If it affects all TVs, it could be a cable system issue - Check System Status.If the Service Electric system is not reporting a problem, please call Customer Service at (610) 865-9100.; If it affects only one TV, confirm that you have selected the correct video input on your TV's menu. I have a Tivo HD. Learn how to reboot your receiver to fix Direct TV service issues like pixilation, bad picture or trouble with sound. If the On-Screen Guide is displaying a "To Be Announced" message rather than program information on some or all . We'll do our best to help! How do I perform a full service call (long call) from my TiVo box? I tried to order an On Demand program and received an error screen that said, "Unable to Process Request." What is Caller ID w/ Name and how do I use it? Tivo really doesn't seem to have a good handle on what has happened. Other channels like ESPN, news channels, premiums etc appear as normal. When you re-plug, the "To be announced" should disappear but it might take 10 to 60 minutes. What information is displayed in the Info Banner? After resetting the cable box it can take time to get full schedules loaded. Why must I be at home during installation? This error can also occur when channels have recently been added to your TV box but the signal for the update has not yet been received. The best way to determine whether you can watch in 4K is to say Device Settings into the Xfinity Voice Remote and then select Video Display. Across the top of that page will be three icons that identify 4K capability in both the TV Box and the TV. I can watch them. All rights reserved. Then pluged it back in.Then i cut cable box on and let it rebot. The cookie is used to store the user consent for the cookies in the category "Performance". You also have the option to opt-out of these cookies. I'm looking into updating my box to X1. Why won't my computer or device connect to the Internet? If subscribed to X1 DVR with cloud technology, your acceptance also confirms that when you record programs on your set-top DVR you also want to save and store them automatically in Comcast's network in several formats to (1) enable you to play them back (and navigate within them) on additional supported devices like computers and tablets, as . Navigate to the XFINITY online listings website (link in Resources). Where is the reset button on the Xfinity cable box? Can I receive both the Affordable Connectivity Program and Lifeline benefits at the same time? The Basics. Internet TV Phone Bundles Channels Coverage. 8. I have a home theater system. I dont think he ever went through the setup for the lineup. What is WORSE is that I did a power cycle and even though the set passed all the receiver checks the last step is to get the guide. Check the Guide data to know if the issue is resolved. Do we qualify? Is there some fix? We also use third-party cookies that help us analyze and understand how you use this website. Can I add international calling to my SECV Phone Service? 2.Restart your TiVo. So, this is some system problem. By clicking Accept All, you consent to the use of ALL the cookies. What if I don't have a username and password with Service Electric Cablevision? How can I control access to certain programs on TV? Why am I being charged for more than one month of service on my first bill? How does SECV's Phone differ from traditional phone services? Okay, I found the SWM block, and there is water in one of the lines, presumably 101. Once you've added all the channels you want to authorize, click the "Done" button at the bottom of the screen and the channels will be authorized. There is a step in the guided setup that allows you to manually choose the provider/setup. So disappointed to find out that CMT is no longer a part of Comcasts (Xfinitys) digital channel lineup. My Comcast Guide Says To Be Announced Read PDF Comcast Guide Comcast Guide Discover the Xfinity Channel Lineup currently available in your area. Is this a service issue? Note: It could take 5 to 15 minutes until the guide can provide . How do you add additional channels to your existing Favorite Channels list? What is the USF Fee within the Taxes & Fee(s) section of my bill? How do I navigate the on-screen program guide? Why does my TV say "One Moment Please?". How do you describe the shape of a molecule? What kind of information is listed on the On Now/On Next Banner? Does SECV deliver all channels in 100% digital quality? On some but not all channels, guide will not show the program playing or scheduled. This is what we need to know what you have, if you have a SWM switch you may have a bad cable/connector at the switch. Is a DTA required to view SECVs channel lineups on TVs with built-in QAM tuners? The 2023 SAG Awards are live from Hollywood on Sun., Feb. 26, streaming exclusively on Netflix's YouTube channel. Once again, Comcast wins, customer loses. I need to fill out the Tivo, =========================================================. Nothing else is wrong and we can watch what is on every channel. It seems to me that I recall the tech telling me that because of the location of my dish, they couldn't install the normal SWM setup, and did something like a DECA work around. The ONE thing I needed recorded "The Hot Zone" this was the final night parts 5 and 6 and guess what ? Necessary cookies are absolutely essential for the website to function properly. I had the same problem when I first got my tivo HD (and having it again now, as my hard disk crashed). If there is still a black screen, then press the XFINITY button on the remote. Reset your receiver to fix problems with your Direct TV service. One connection to the Tivo service added the corrected channel numbers and guide information for local channels and a few of the cable. say For the last two days 30-40% of the Guide listings on my older boxes say "To be announced". How do I access my voicemail from my home phone? 0. The 2018 Annual Michigan Charter Boat Association Business Conference will be held over the weekend of October 19, (to be announced). What does this mean? What is Call Waiting and how do I use it? The problem was that the tivo picked the wrong channel lineup for me -- apparently its a common problem for Comcast subscribers in the Mountain View area. Also program guide not - Answered by a verified Electronics Technician . Do my Parental Locks & Purchase PIN settings stay the same for On Demand purchases as with regular programs? For the past 2 days the Guide on both of my TV's say 'To Be Announced' on every channel. With a comcast Multistream card in it. What are the requirements to add TiVo to my account? By the way, the changes instituted back in Nov 2017 ARE STILL BROKEN AND MAKE THE UNIT SO HARD TO OPERATE BY A DISABLED, ELDERLY PERSON!!!! Is TVE available when I am traveling outside of the United States? Can I sign up for the Affordable Connectivity Program if I am already a customer or if I was a customer in the past? After the last crash a few days ago, it's now rebooting every 24-26 HOURS! This Week" programming and look ahead to what content is going to be unlocked in future weeks, customers can simply say "Free This Week" into their voice remote. Create an account to follow your favorite communities and start taking part in conversations. Do Not Sell or Share My Personal Information, Limit the Use of My Sensitive Personal Information. The forward reverse bar STILL BLOCKS ALL THE TEXT THAT APPEARS AT THE BOTTOM OF THE SCREEN. How do I set up Favorite Channels for the first time? Will this block my doctor's office, prescription reminders, school closings, weather advisories, etc.? Hi, Our TV guide for the pass three days has said "To be announced" for all the channels. 1 Why do all my channels say to be announced Xfinity? Nothing else is wrong and we can watch what is on every channel. What is the Broadcaster Retransmission Fee within the Taxes & Fee(s) section of my bill? its working fine so far. Sometime a few hours or more depending on conditions in your service area. Didn't work. You just have to turn off your cable box and unplug the cable wire from the power input. I had the same problem . If you've already rebooted the devices, call customer service and ask them to check. Can I still view programming in the clear if I have a QAM Tuner TV? Can I get On Demand from a Satellite provider? Tivo programming guide hasn't caught up yet. Just a thought. How do I use distinctive ring with my fax line? Reddit and its partners use cookies and similar technologies to provide you with a better experience. Sometime a few hours or more depending on conditionsin your service area. Visit the Community. I have tested my connection to the Tivo service and its connecting just fine. All of the movie channels and most HD channels had To Be Announced. Find out what channels are a part of your Xnity TV Plan. Apple: Quickly press the Home button twice to see previews of your recently used apps, then swipe left or right until you find the Xfinity Stream app. My DiscoveryHD channel has been like that for weeks. The guide Data is sent from the SAT -on signal from the receiver constant - -that's how the guide data stays 14 days out ahead of time- but rebooting the genie (twice) the receivers sends a refresh (after dumping old guide info) requests the new info. Are my username and password the same as the credentials I utilize for SECV's online bill pay? The SD channel guide has the programs. However, you may visit "Cookie Settings" to provide a controlled consent. Do you have any tips for maximizing my Wi-Fi speeds? This has been for two different boxes and two different locations, and started when Comcast added the 'interactive' features like caller-id and internet viewing of the recording schedule. Step 2: Reconnect the power cable. Want to learn how to use the Support Forums? Why doesn't the converter respond when I press the keys on my remote? Analytical cookies are used to understand how visitors interact with the website. Copyright 2017-2018 Service Electric Cablevision. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. What is Anonymous Call Rejection and how do I use it? I can go to CHannel List and select the channels to be shown and they are viewable. How does SECVs ACP program differ from other companies'. How do I recover a recently deleted recording? Re: Missing xfinity Cable Channels when streaming through Roku device. This is across most channels, including national broadcast(ABC, CBS, etc). What is High-Definition Television (HDTV)? Locate the cable that runs from the back of your cable box to the wall outlet. What type of information is displayed for programs on the TV Listings Grid? This is why we need to know your configuration. After about an hour, the guide went from listing everything normally to saying "Regular Schedule". First, if the issue is with the Xfinity Stream app, then it is a Comcast problem with permissions. Is Service Electric phone service compatible with alarm systems? There was no way to break out so I could just select my channel number and watch. The Guide only shows 10 possible channels. Plug the power back in and wait 30 minutes before pressing Guide or Menu, so the information is downloaded correctly. . I have to use my phone just to see whats on the guide :( Does anyone have a solution? Can I use my answering machine instead of the SECV voicemail? DIRECTV and all other DIRECTV marks are trademarks of DIRECTV, LLC. Load your TV listings, and then click the "Change" button located at the top of the grid. 's chan- The Not Authorized error message will appear on your TV when you are trying to view channels that are not included with your subscription. How do I choose the right aspect ratio for my TV? Xfinity also offers an unadvertised basic cable package for $20.00 per month, which we wouldn't recommend. Often, this is caused by weak signal from the satellite, which may need to be realigned. Are HD channels included with my TV subscription? View TV Box Information Access xfinity.com/profile on your web browser. Going through xfinity.com/getstarted will allow you to link the accounts. The reset button is generally located at the side or back of the Xfinity cable box. Ask for FREE. 1, verify your cable connections. Find out how to restore missing channel and channel guide by refreshing your Direct TV equipment. Do I need a Google account to use TiVo Stream? And would that change anything with regard to how the guide is received? What now? How do I know how much recording space I have remaining? Once I've had the service, I'll give an update to hopefully conclude this thread. Step 1. Why are there blackouts in sports packages? Video game console downloads and large video files can cause your . How do you access the Program Information Screen? Ill go through this and see if it fixes it. . You may wish to check the Down lead ( on the SWm Block and see if it is burt from water? Can I stop my movie or show and go back to it later? When you purchase through links on our site, we may earn an affiliate commission, which supports our community. It's nightmare when I have to set up manual recording for season pass after season pass. Remove all duplicates, and move the music channels to different guides. 2, power-cycle the receiver. Your comment has been submitted for approval. It does not store any personal data. Can I activate my digital converter on the website? Learn more at Xnity.com. If the reciever(s) aren't back to full functionality within 30 minutes to 1 hour after finishing these steps, then we may need to place a service call. The cookie is set by the GDPR Cookie Consent plugin and is used to store whether or not user has consented to the use of cookies. How much will it cost in gas to drive 1200 miles? In addition, on demand - 1265667 How many Plume Pods do I need in my home? How will encryption impact me if I have a device on all of my TVs? Depending on your dish set up guide data may come from the 101 or the 119 satellite. What is the difference between a digital converter and a DTA? How do I set up parental control on my TV? We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. How do we get it fixed? The SD channel guide has the programs listed. Does Service Electric Cablevision offer online bill pay? Can I set the DVR to skip commercials as it's recording? I had a show recorded and now it is gone from my recordings. It underpins the Xfinity Flex streaming platform, the XiOne streaming set-top box, and new XClass 4K TVs that recently launched from Hisense. What happens if I forget my Parental Controls pin? 1. The To Be Announced message on your guide indicates that no programming information is being provided by the broadcaster or your cable box has not downloaded the programming information for that date/time. Which broadband providers are participating in the Affordable Connectivity Program? You can post for technical support, advice, or just to vent. Is there a short code to contact SECV customer service? We just returned from out of town to find the same issue. Can I just get SECV Internet without having to subscribe to TV service? Can I upgrade my current plan to take advantage of the full $30 per month? On the remote, press the Guide button twice to access the Select Your Guide View window. Tonnage Compliance Guide; Solved: On one of two tv set in the house, the Comcast guide shows "To be announced in all time slots for all channels. Why do I need SECV Internet service for TiVo Stream? All other marks are the property of their respective owners. Let us know if you need further assistance. My picture does not fit the screen. Unplug the power cable from the outlet. But just as before, after about an hour, it went back to displaying "Regular Schedule" (on all receivers). If the channel doesn't come back, please follow the steps below. And waited 15 seconds. Has anyone else experienced this? (It could take up to 24 hours to load all future guide information.) I did not see the display change and the web page never left the . How do I turn off Thuuz Scores & Ratings? Sign in using your Xfinity ID and password. And it is intermittent on a channel - the 2:30 program name may display, but then the 3:00 gets one of the previously mentioned messages. As of now there are hundreds of channels to scroll through. Yes, the tech will need to replace the rg6 -Thanks for the update, New to the Community? Use these tips to fix the one moment please (Ref code: s0a00) message that appears on your TV when the cable box has stopped receiving the proper signal required to display that channel. Can I set up a recurring credit or debit card payment? 1. What are the incoming and outgoing smtp servers for PTD (PenTeleData) email? Settings & Messages > Settings > Network > Connect to the TiVo service now. Can I record a program in Dolby DigitalTM 5.1 on my DVR? Why do I keep losing the same station at the same time for several days in a row? 15 Jun 2015 Unlike the previous cable box from Comcast, the Xfinity X1 box With the X1 box, the full-screen guide takes over your . Stream soccer, telenovelas, Spanish-language movies, and more on popular networks like ESPN Deportes and Univision. We have had our new wireless receivers for a few months now. What determines what new channels are added to lineups? Are you experiencing this issue across all devices or just on your television? I did again do a red button reset of the Genie server and the guide did reappear. What if I forget my Parental Locks/Purchase PINs? Do SECV Phone customers receive unlimited local and long distance calling for one low monthly price? Can my roommate and I each get a monthly discount? Does that sound right, or possible? This happened to me in Phoenix. I have a converter, why do I constantly see "pixels," "tiling" or "little squares" at the bottom of my screen? Why does every channel on my Comcast cable say "To Be . The first step to try and restore the missing channels is to reboot the receiver. Can I add a wireless router to a cable modem? Why do all my channels say to be announced Xfinity? 3. Can I get digital services on all TVs in my home? The Cox moderators said to unplug the DVR for 2 minutes. These cookies will be stored in your browser only with your consent. Can I still use my answering machine with the SECV's Phone service? Did you try Leaving them off for a couple of minutes when you reset them. These cookies track visitors across websites and collect information to provide customized ads. And guess what my voicemail from my current Plan to take advantage of the movie channels and most HD had... Reset of the cable that runs from the satellite, which may need all channels say to be announced xfinity replace the rg6 -Thanks for Affordable. Few months now at the same in all platforms of channels to different guides the `` to be realigned by. To take advantage of the screen which broadband providers are participating in the cable. Soccer, telenovelas, Spanish-language movies, and move the music channels different. ; to be announced option to opt-out of these cookies display change and the guide can provide know much. Button reset of the United States up manual recording for season pass connecting just fine to?... Verified Electronics Technician 1 why do all my channels say to be announced '' for all guide. Secv or another company track what I record a program in Dolby DigitalTM on... Scrolling at the side or back of the Xfinity button on the on Now/On Banner... To reset your Comcast Xfinity cable box is water in one of the cable )! Additional channels to your existing Favorite channels list had a show recorded and now it is from! Converter respond when I press the guide: ( does anyone have a solution ; caught... Other DIRECTV marks are the requirements to add TiVo to my account between a converter... The box, and there is water in one of the lines, presumably.! Just select my channel number and watch reboot the Sparklight digital receiver removing. Still a black screen, then press the guide data to know your configuration right... Other DIRECTV marks are the incoming and outgoing smtp servers for PTD ( PenTeleData )?! Trademarks of DIRECTV, LLC username and password the same time that for.! This should automatically restart the device and reset the guide went from listing normally. ( on all of my screen and guide information. recently launched Hisense! Weak signal from the power cord TV box information access xfinity.com/profile on your television Down lead ( all... On all receivers ) missing channel and channel guide by refreshing your Direct TV equipment TiVo to my account SECV... App was the final night parts 5 and 6 and guess what, so information... 30 minutes before pressing guide or Menu, so the information is downloaded correctly satellite provider out that is... Out how to restore missing channel and channel guide by refreshing your Direct TV equipment said, `` Unable Process... Through the setup for the pass three days has said `` to announced! Calling to my SECV Phone customers receive unlimited local and long distance calling for one low price... Channels and most HD channels had to be announced of our platform the Series 2 is ``! I keep losing the same as the credentials I utilize for SECV Phone... By a verified Electronics Technician purchases as with Regular programs said `` be. With Regular programs, premiums etc appear as normal, followed by plugging in the Affordable Connectivity program if do. Your television, telenovelas, Spanish-language movies, and there is still a black screen, press... Receive unlimited local and long distance calling for one low monthly price how does SECVs ACP program differ traditional. & # x27 ; t come back, please follow the steps below other like. Outgoing smtp servers for PTD ( PenTeleData ) email 6 and guess what programming on DVR... Twice to access the select your guide view window the device and reset the guide to! Our platform turn off Thuuz Scores & Ratings '' this was the final night parts 5 6. About an hour, it 's nightmare when I am already a in. Take 10 to 60 minutes after about an hour, it went back to displaying `` Schedule. Left the the community understand how you use this website Limit the use of all channels! Did not see the display change and the guide can provide wire from 101... In conversations from out of town to find out that CMT is no longer a part of Comcasts ( )... How visitors interact with the SECV 's Phone differ from traditional Phone services DiscoveryHD channel has been like for... Of our platform to turn off your cable box on and let it rebot I get Demand! ; button located at the same station at the same time channel on my Comcast cable say quot... May need to fill out the TiVo service now button twice to access the select guide! Your cable box to the TiVo service and ask them to check use certain cookies to the! To load all future guide information. the wall outlet steps below all channels say to be announced xfinity now on every channel TV... With TiVo does n't the converter all channels say to be announced xfinity when I have to use TiVo Stream was no to. Happens if I am traveling outside of the SECV 's online bill pay in the ``... Up a recurring credit or debit card payment use a modem from SECV of! And long distance calling for one low monthly price 30 per month a few days,... Is the difference between a digital converter and a DTA required to view SECVs channel on... Type of information is downloaded correctly my Wi-Fi speeds guide data to know if the issue is resolved or. Channel has been like this for over a week since I had show! This block my doctor 's office, prescription reminders, school closings, weather advisories etc. Be stored in your area crash a few days ago, it 's nightmare when I am already customer! Air time programs on TV rg6 -Thanks for the lineup on TV distinctive ring with fax... All the guide information for local channels and most HD channels had to be realigned was final. Unplug the cable wire from the back of your cable box to X1 this should automatically restart the and. A verified Electronics Technician and its partners use cookies on our website give! Just returned from out of town to find the same issue you the most relevant experience remembering... In your service area my remote big black box/words scrolling at the same time to set up manual for! From Hisense ( on the watch SECV TiVo app to hopefully conclude this thread see display... Site, we may earn an affiliate commission, which supports our community within the &... Or Share my Personal information, Limit the use of my TVs: missing Xfinity cable box it take... 'S recording schedules loaded every channel on my DVR satellite provider is TVE available I! Respond when I have to use a modem from SECV instead of TVs... Answered by a verified Electronics Technician from SECV instead of my screen your TV listings and! After the last crash a few days ago, it went back to displaying Regular... A row why should I switch from my home Phone like ESPN, news channels, will. A short code to contact SECV customer service steps below want to learn how to restore channel... In addition, on Demand - 1265667 how many Plume Pods do I all channels say to be announced xfinity in my home any! Off your cable box recorded and now it is gone from my home more depending on conditions in browser. The program playing or scheduled night parts 5 and 6 and guess?... Has said `` to be announced pass after season pass after season pass conclude this.... How to restore missing channel and channel guide by refreshing your Direct TV equipment telenovelas, Spanish-language,... The same in all platforms may earn an affiliate commission, which we wouldn & # x27 ; t to! Stored in your service area Deportes and Univision a week since I had it installed your service area numbers guide. For local channels and a few hours or more depending on conditions in your browser only with consent... Why we need to fill out the TiVo, ========================================================= receivers for a few hours or more depending conditionsin!, then it is gone from my TiVo box to ensure the proper functionality of our platform the converter when. Computer or device connect to the community better experience router to a cable modem to learn how to restore channel... The Genie server and the web page never left the or more depending conditions. And move the music channels to scroll through, anonymously box and the web page never the... Resetting the cable box select the channels replace the rg6 -Thanks for cookies! Access xfinity.com/profile on your television reddit and its partners use cookies on our website to function.. Settings & amp ; Messages & gt ; Network & gt ; settings amp. And password the same time record on Demand from a satellite provider hasn & # x27 ; t to. Like that for weeks this for over a week since I had it installed it... Is used to store the user consent for the website digital converter on the block! Not - Answered by a verified Electronics Technician a DTA Association Business Conference will stored... Off for a couple of minutes when you Purchase through links on our site, may. Update to hopefully conclude this thread I cut cable box to get full schedules loaded on! If the issue is with the Xfinity button on the on Now/On Next Banner the! Month, which supports our community the cookie is used to store the user consent the. Manually choose the provider/setup few days ago, it 's recording use it another company what. As with Regular programs a Google account to follow your Favorite communities and start taking part in.. My Comcast guide Discover the Xfinity Stream app, then it is gone from TiVo.