*The Loft is available to customers flying Upper Class on our Airbus A350 aircraft. The crew passed through the cabin every 15 minutes or so to check on passengers and around halfway through the flight they offered organic fruit ice lollies. As with Virgin Atlantic Premium Economy, plenty of food is available at all times. Personally, I didnt really like this, as one of the best things about business class is having more of a sense of privacy. Improve earnings, maximize rewards and track progress toward dream trips. Virgin Atlantic Upper Class A340-600 Atlanta - London Heathrow Check-in and Lounge. While some airlines operate four classes on some of their long-haul jets, Virgin Atlantic opted for three: Upper Class (business class), Premium (premium economy) and economy. In an interview between Brian Kelly and Virgin CEO Shai Weiss, Weiss discussed plans to retrofit the Boeing 787-9s with the same Upper Class Suite, but not before the arrival of the 14 Airbus A330-900neo aircraft that Virgin has on order. Theres a good reason for this from the airlines point of view since it stops people standing on the seats and dirtying them. Starters for dinner were a choice between a chicken parfait with apricot chutney and beetroot with a goats cheese mousse, plus warm artisan pieces of bread. Other than the shoe cubby, the only dedicated storage space was integrated into the left hand armrest and this was barely large enough to fit a phone and a passport. Virgin Atlantic offers three cabins of service: Virgin Upper Class, Virgin Premium and Economy. Double-check which aircraft operates the route that you're about to book. However, you had to be very careful not to place a thinner item here, as it would invariably fall into the wretchedly filthy area below. Much of my work trip this time was in Kansas - I used domestic airlines Jet Blue and Southwest to travel within the US. Virgin do so much damage to their brand by not acknowledging that people book with the expectation of the product they paid for. Woman single-handedly takes on BA and wins, EasyJet pilot does 360-degree turn so passengers can see the Northern Lights, Flight review: Virgin Atlantic A350-1000 Upper Class Suite, Flight review: Singapore Airlines A350-900ULR business class (SQ21), Flight review: Qantas B787-9 Business Class (QF9), Flight review: Air France A350-900 business class, To see our latest subscription offers for Business Traveller editions worldwide, click on the Subscribe & Save link below, Pear waldorf salad, baby ear, toasted sunflower sees and loverage leaves (v), Smoked duck breast, fennel and dill salad, Seville orange marmalade and crostini, Braised pork cheek, cauliflower puree, potato fondant, kale and red wine jus, Roasted fillet of trout, chickpea masala, Gujarati green beans, red pepper pakoras and creamy curry sauce, Vegan spiced cauliflower, spinach and lentil pastry pie, sauted Lyonnaise potatoes, garden vegetables and herb gravy (ve), Lemon and coconut dome, coconut cream and freeze dried raspberries. Naturally, I filmed my experience for my YouTube channel: Virgin uses Terminal 2 at Manchester, which is a much weaker premium experience than its other bases at Heathrow or Gatwick. This lounge is the only one still run by Virgin, with the rest now run by Plaza Premium. Virgin has altered the layout of its Club House lounge at T3, with the removal of the spa and the addition of some Peloton cycling machines. I had flown Virgin Atlantic Upper Class about ten years ago in my pre-travel blogging days. On this leg dinner (which was served around 11 am local time) was as follows: Tandoori Chicken bites with a cucumber, baby tomato and pepper salad, Barley salad with feta cheese, spring onions, cucumber, cherry tomatoes, olives, pomegranate seeds, and a lemon mint dressing. Alongside my drink I was served a packet of sour cream pretzels. Also, it is impossible to convert the seat from sitting up to flat without the assistance of a flight attendant, which I also find annoying. YES!!!! However, it is deli-style (which included things like smoked salmon, fresh fruit and Greek yogurt) and set up behind glass, so passengers must request that a server places everything on the plate. The Virgin clubhouse at Heathrow Terminal three has a buffet offering. 21 Most Dangerous Roads in the World (2023) Travelers Need to Know. It might be worth noting that the Loft, an area that was designed as a social hangout to replace the bar, is situated at the back of the cabin. The Virgin clubhouse at Heathrow Terminal three has a buffet offering. Then again, in this situation, something like a quad suite in Qatars Q suites would be far preferable. Upper Class passengers with Virgin Atlantic can enjoy a full-service meal in the lounge at the airport before boarding (the Virgin Atlantic Clubhouse at LHR is fantastic, by the way). The Upper Class Suite is excellent. Warm sweet brioche bread and butter pudding with fresh cream. Virgin Atlantic Flying Club: 47,500. During our final approach I had to carry out quite the act of contortion, to snap this quick picture of the Golden Gate Bridge. the 2nd daily San Francisco flight having been switched from an A350 to a B787. They can also carry on two bags, plus a personal item. A stylish lounge, free-flowing champagne and an Upper Class seat that has stood the test of time, Virgin Atlantic continues to impress. The lack of a proper toiletries bag isnt great as is only having a flat or upright offer for the seat. We booked the A350 and they changed the plane and time on us! And to make matters even more confusing, some airlines offer different products within their own fleets. The routes, service and loyalty programme nose dived shortly after as the American influence on profits over service took hold. The inflight entertainment is good, with decent variation in the offers (300+ hours), but other airlines are offering a more extensive range. A small snack basket had been set up but there was no permanent bartender or indeed much uptake from other passengers wanting to use this space. (Very unlike British Airways who has an average premium economy offer and a great business class offer). However, once she got on the flight, she was confronted by an angry male passenger with his family who insisted that these were his seats, which was quite unpleasant. I enjoyed a beetroot and goats cheese salad followed by butter chicken. Virgin Atlantic Boeing 787-9 'Upper Class' business class: the basics. Once you know what your options are, you'll be able to make a more informed decision about the seat you'd like to sit in -- happy flying! But my friend who I was traveling with also had problems with them. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Not only is it the airline's newest, safest and most environmentally friendly aircraft, but it also boasts the newest, most comfortable and most modern airline seats of the entire Virgin Atlantic fleet. Another point worth noting is that service is generally started at the front of the cabin, meaning the farther back you sit, it could take longer for you to get those all-important food and drinks. The crew were really great in trying to help but ultimately they were just as stumped as I was. Following the onset of. Range of Pukka teas, hot chocolate and coffees. The cabin manager very kindly offered me 20,000 points as compensation as she said she could see that I was a Virgin gold card holder. A word of warning: Avoid seats in Row 7, as these have no window! Plus, your own feed of TPG content. Without me asking, one of the hostesses came up and said I could go and get my friend and move her up to upper class for the rest of the flight. After eating and working I tried to sleep for an hour or so but it was too noisy, which is fair enough since this was the first flight to New York on November 8, 2021. All seats face the window, both window seats and centre seats, meaning for the centre seats when you want to chat to your neighbour you have to twist around and its not comfortable for very long. I appreciated the fact that the Coke Zero was served in a proper tumbler with full sized ice cubes, rather than the thimble-like vessels used by some other carriers. The quality of the HD screen is outstanding, though I didnt use the screen for anything other than the tail cam which, frustratingly, didnt work for take-off, and the moving map. Once on board, Virgin Upper Class doesnt feel much different from sitting in premium economy. For instance, 2A is a window seat and 7G is in the middle. Help yourself to fresh fruit and a selection of sweet and savoury snacks from the bar. Failing that, your next best option is flying a route operated by one of the airline's four A330-200 aircraft with its unique seating configuration. American Express has expanded The Centurion Network to include 40+ Centurion Lounge and Studio locations worldwide. New Upper Class menu: 1. You also get 10kg hand luggage and 2 x 23kg checked bags and you are welcomed on board with a glass of bubbly. This could mean that those seated in row 11 and maybe 10 and 9 might find passengers to-ing and fro-ing from the Loft, and maybe being rather loud and chatty while they're there. The second thing that is often discussed is that the seats on the A330-300s and 787-9s only offer a small recline in the seated position and need to be manually taken apart and turned into a bed by the crew. For passengers who prefer a bit of ease when egressing from their seat but also enjoy gazing out of the window at the world below, then the Solo Freedom Suites (2C, 4C, 6C, 2H and 4H) are perfect. Black forest gateau with coconut vanilla cream and raspberry flakes or. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). As per TPG U.K.'s Nicky Kelvin's review of the Upper Class Suite on the A350, you'll probably be happy with any of the seats you sit in on an A350-1000 as "there was really not a bad seat in the house, although Row 1 definitely had an edge, as its footwell was larger than in other rows.". If you have two devices then the code will work on either, but not on both at the same time. Unlike many lounges these days, the Virgin Atlantic Clubhouse at Heathrow terminal three still does overhead calls when flights begin boarding upper-class passengers. Hi! You'll have to be flying on pretty specific routes to fly this unique configuration. The drinks offered on Virgin Atlantic Upper Class are excellent. Over 8 years later, Virgin are still flying an almost identical seat, when many airlines have private suites with closing doors in Business Class. To my mind, the key difference is that the seat turns into a lie flat. My shoulders felt quite squeezed in and the right hand armrest was the width of a candy bar. The baggage allowance for Virgin Atlantic Upper Class is: 2 x 16kg max hand luggage2 x 32kg checked bagsPriority baggage delivery. The clubhouse also has several areas that can be used for things other than working, eating, or drinking. We tried every variation of turn it off and turn it back on again before finally admitting defeat. We picked seats 5A and 6A, figuring that it would be a good idea to be neither too close to the galley nor too close to the bar. The seats are very narrow, lack storage, are devoid of privacy and are uncomfortable for sleeping in. Boutique Hotels Here is a typical Upper Class meal service for March: Welcome drinks upon boarding Drinks and snacks after takeoff Main meal Mozzarella and tomato salad with micro basil and cress (v), or Ciabatta roll with butter followed by Roasted chicken breast, potato pure, sauted spinach, girolles mushrooms, Bourguignon sauce or The cutlery was full sized and of course the iconic Wilbur and Orville salt and pepper shakers were present too with crew encouraging passengers to take them home. The smoked duck breast was very basic in terms of presentation and execution. This was the last time booking with Virgin Atlantic. For example, seats 3A, 5A, 3K and 5K are called Solo Corner Suites, owing to the added feeling of privacy being farther away from the aisle. I was very impressed. The toiletries in the self-titled goodie bag are from Ren and were decent but not amazing. Virgin Upper Class Menu Virgin is almost entirely back to pre-covid catering now and the menu included multiple options for each of the three lunch courses. Best Spa 2022 Virgin Atlantic Airways Ltd. All rights reserved.Registered office: Registered office: The VHQ, Fleming Way, Crawley, West Sussex RH10 9DF However, if you have a seat in the middle, you will be directly facing those who have a seat on the right-hand side of the plane and vice versa. The New Upper Class meal service Firstly you will get welcome drinks upon boarding. For an explanation of our Advertising Policy, visit. We also sampled this at Virgin's media launch of the new menu held at the airline's Brisbane hangar, although the dish was served fully-plated from Boeing 737 meal carts by Virgin crew. Despite the added privacy of facing a wall, it was jarring to have direct lines of sight to every other passenger in the cabin. The A350 Upper Class seat is a new introduction to the Virgin Atlantic fleet, and is definitely a step above the seat on their A330s and 787s. Extra bites rules were the same as the flight over eg after the first meal up to 40 minutes pre-landing and the following were on offer: Seabass fillet marinated in green chutney with mustard potatoes and tomato sauce, Butter chicken slider with yoghurt slaw and potato wedges, Salted caramel cheesecake with a berry compote, The wines and port available were the same as the flight from London Heathrow to Delhi. Not sure what idiot dreamed up this seating idea. However, sometimes my articles including affiliate links. Published Mar 1, 2021 Virgin Atlantic has today revealed details of a new spring menu for its Upper Class passengers. 1- When arriving LHR by taxi you check in at a private upper class area very far from the maddening crowd. Your email address will not be published. Im always happy to get a decent amount of protein when flying but overall this dish was very dry and felt unfinished. Food and drink Whichever cabin you're travelling in, you'll enjoy delicious food and drinks throughout the flight. The dining experience in Upper Class Our menus are designed to compliment your departure time, origin and destination, served throughout your flight on designer linens, plates and cutlery. Food and Wine Terms and conditions | Once the flight took off, it was clear that there were several empty seats in the upper class. Choose from our four-course menu, including a selection of starters, mains, desserts and topped off with a delicious cheese course served with port. Newer planes also have the Retreat Suite area at the front of Upper Class. It is divided into multiple areas for different purposes. The price is 21.99 for the entire flight, and it was reasonably quick. Id noticed on the BA A350-1000 that the overhead lockers for the centre seats are difficult to reach, but thats not a problem on the Virgin version because theres a recess in the side of the seat so people can raise themselves up to access the lockers. Back then I was blown away by the experience, since I only really had economy and a handful of 90s Business Class experiences to compare it to. Cabin service was non-existent on the overnight flight I saw people ring their call buttons to never have a FA appear. Bed widths on these planes are 33 inches. Interesting take on the children visiting your seats. The first-class cabin, called Upper Class, offers amenities travelers have come to expect when flying in elevated luxury. Upper Class fares can be priced from 1,000 return, which is a great price for the benefits you get if you break it down on a cost-per-hour basis. Learn more. After a couple of minutes peeled away and then headed off to New York. There are several dishes to choose from, some of which are familiar, some that offer a few unexpected delights. This is a couple of couches and a screen. 2 My wife and I were traveling with our grandkids (ages 10 and 7). yes this just happened to us too. We did not get the upgrade for HK/LHR and asked about it at check-in, we were told there were Upper Class seats available and paid extra at the counter for the upgrade. They found her a seat in economy with spare seats and said she could come up to the bar in upper class whenever she wanted during the flight. Ive flown Qatar & Etihad Business, so this was a massive disappointment in Upper class. It offers a host of additional benefits which add the most luxurious touches to your flight experience. On Virgin Atlantic, the staff in Upper Class actually come to your seat and proactively ask if there is anything more you would like. As I mentioned, I also feel like the seating plan offers the lowest level of privacy in upper class. The bed width on both aircraft is 20 inches. The Luxury Traveller is a luxury travel agency affiliated with Classic Travel. I have read that Virgin Atlantic has changed this on their latest aircraft, and the seats are now all facing forward. I then headed to the Virgin Atlantic Clubhouse in area H. I was quite excited as the Virgin Clubhouse has a very good name which I discovered was well deserved. Because Im trying to be heathy I had ordered a vegan meal, which was Katsu tofu with rice it tasted a lot better than this photo makes it appear. I have visited over 70 countries and love finding hidden gems, boutique hotels and great food and wine. Virgin has fixed this in their newest aircraft but they represent the minority of flights. Enrollment required. If you're spending your cold hard cash or splurging your stash of Flying Club miles on an Upper Class ticket, then there are definitely a couple of decisions to make before you click that confirm button. First off, every seat in the cabin is both parallel to the sides of the fuselage and faces forwards -- already off to good start. If it were a newer plane, I would definitely take Virgin Atlantic Upper Class versus its competitors at the same price. UC has no such thing as a dress code. Virgin Atlantic have a bottom of the barrel seat on the majority of their aircraft. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); This site uses Akismet to reduce spam. So worry to hear about your experience, Ive never flown Delta but hear great things. The onboard bar and purple lighting are all well and good but ultimately do little to make up for the woeful seats. This isnt something that particularly bothers me since airline beef is often cooked to the consistency of boot leather, unless youre flying on ANA First Class. Champagne Ayala or Hambledon Classic Cuveee English Sparkling wine. If anyone on our team wouldnt recommend it to a friend or a family member, we wouldnt recommend it on The Points Guy either. He found an empty row for her in the economy cabin, which was great news. Gourmet fish goujons hot sandwich with tartare sauce, Chicken Caesar club sandwich served with salted crisps, Chickpea fritter and vegetable samosa served with sweet chili pickle and carrot, cucumber and onion seed salad. Virgin Atlantic 787 Upper Class ice lolly. We have throw caution to the wind and booked upper class from London to Antigua in Nov. Has anyone flown upper class recently. Virgin Atlantic 787 Upper Class afternoon tea. We were also offered pyjamas, which is still something of a rarity in Business Class. We're talking three courses, an impressive selection . A small detail but one which really sets the top carriers like Qatar and Singapore apart from the competition. Seldom travelers may not get enough value to warrant the cost. Check here before booking an award fare. Virgin Atlantic Peak Dates Are: 19 June - 5 September 2021 15 - 26 October 2021 11 - 31 December 2021 1 - 25 April 2022 30 May - 5 June 2022 18 June - 4 September 2022 Hopefully you're clever enough to figure out that if your dates don't fall in this range, they're "off peak". The clubhouse is big much bigger than the average airline business class lounge. We arrived on time into New York and were quickly off the aircraft. 29 Most Corrupt Countries in the World (2023) Revealed. There are also a variety of crisps and chocolate bars available at any time throughout the flight. I even prefer the Premium Economy in the 787 -but they are mysteriously not available on the same plane. When you first sit down the seat offers lots of room, and the area feels spacious, though this is at the expense of storage. But next time you find yourself with an Upper Class ticket, you'll want to make sure you've selected the best possible seat in the cabin. As far as economics are concerned, I feel the same way about the wines on board (and this is true of many airlines, so not picking on Virgin here). $26.99. private suites with closing doors in Business Class, REVIEW Lizard Island, Great Barrier Reef, Frequent Flyer status during flight: Virgin Atlantic Gold, Booking type: Cash fare (LHR-SFO r/t for 999). Main Meal Starter Mozzarella and tomato salad with micro basil and cress (v) Ciabatta roll with butter Main Roasted Salmon I find this process a significant plus. Virgin Atlantic Upper Class cabins are certainly distinct, in particular if boarding when it is dark outside as the mood lighting comes into play. Economy Light: Free at the airport or via online check-in, prior to the airport: 30 ($38) for standard seats and 40 ($56) for preferred seats. Virgin Atlantic releases stunning new in-flight food options - this is the menu Starters include pear and Waldorf salad or smoked duck breast followed by choice of braised pork cheek, roasted. Mozzerella, artichoke and lemon basil mayonnaise in a mini malted roll and harissa chickpea and red pepper wrap, Patisserie lemon posset clair, passionfruit tart and blackberry and bay macaron, Dark and Thunder stormy Bacardi Cuatro rum, ginger ale, lime, Orchard Goose, Grey Goose vodka, apple juice, lemonade, Red Tail Bombay Sapphire gin, cranberry juice, ginger ale. Opinions expressed here are the authors alone, not those of any bank, credit card issuer, airline or hotel chain, and have not been reviewed, approved or otherwise endorsed by any of these entities. And such times it seems churlish to point it out since it looks like you arent willing to help! They both have 31 seats in a 1-2-1 configuration with a bar at the back of the cabin. I selected the braised pork cheek with cauliflower puree, kale and fondant potato as my main course. It can be used as a sort of extra side table once you have folded it down from the back of the seat in front, or you can then slide out the upper portion and position it right in front of you allowing you to work and eat. Main meal Starter Mozzarella and tomato salad with micro basil and cress (v) Ciabatta roll with butter Main Roasted chicken breast, potato pure, sauted spinach, girolles mushrooms, Bourguignon sauce The airline has also added to its pre-order menu, where Upper Class and Premium customers can pre-select their inflight meals between 72-24 hours of departure. The crew were very happy to set up a meal for us here and commented that it was a great idea! You are greeted at your cab, your bags are whisked away and you might see another passenger at check in or may not. Amazingly, and unlike the previous occasion into terminal 4 with Virgin, there was no queue at immigration (it was over two hours last time) and we collected our bags and then headed into new York. Virgin made headlines some time ago, when they decided to remove beef from all flights due to the environmental impact. Just returned from LHR on this plane. The IFE screens are tiny and the pull out arm digs into your body when youre lying down. It featured every type of egg dish you could imagine as well as things like French toast. Here are the best cards for making your trip more comfortable. 1 Mar 2021 by Mark Caswell Virgin Atlantic has launched its new spring menu, which sees the return of welcome drinks and hand plated main meals in Upper Class. With such an enormous chasm between cabin types, its too big a risk to chance things with Virgin when other airlines offer far more consistency and certainty. We found the feature where they could join us at our seats for meals to be great. Thank you Virgin Atlantic! Upper Class. These are wines I would quite happily drink at home, but given that drinking in the air isnt advisable because of dehydration, jet lag or the fact you might have meetings when you arrive, it does have to be a little bit special for me to be tempted, and wines around the 10 mark are fine if you really want a drink, but also are easy to refuse. However, I cant help but wonder what it would be like if you were to fly in these seats with a crew that was having an off day. Although I was tempted by both the Ayala and the Hambledon (made 5 miles away from my childhood home), I decided to stick with Coke Zero. Pre-dinner drinks if you're in the mood for a little tipple. Its good for working at, good for eating, good for relaxing and offers a comfortable nights sleep. It definitely felt like I made a far wiser choice with the chicken burger, served with a packet of crisps and a chocolate cake. Chase has extended Pay Yourself Back option to Southwest cards but is it worth it? would avoid VA on this plane for total lack of privacy. Four Seasons Amman - Executive Suite living room, Two main positive points missed: Youre right, this certainly isnt something Id given any consideration to. See a whole year of Reward Seat Availability on one page at SeatSpy.com, Hotel review: Canopy by Hilton Paris Trocadro. It would be like ordering the fillet steak at a restaurant, being given a burger and then being told no refunds: because a steak and a burger are both made of beef. 5 slices of smoked duck breast from a packet, a few dry slivers of bread, a dollop of chutney and some fennel shavings. Which flipped down completely revealing a special sleeping surface under the seat (much like the old Singapore A380 seats). Cheese plate Wensleydale with cranberry, cheddar, chutney , grapes and crostini. The bathroom was also very generously proportioned, with a separate seat next to the toilet. Luckily he slept comfortably in the bassinet for a good portion of the flight and it was easy to keep a close eye on him at all times. But I want to start with a big thank you to Virgin Atlantic. Virgin Atlantic 23 London (LHR) - Los Angeles (LAX) Tuesday, May 25 Depart: 2:30 PM Arrive: 5:45 PM Duration: 11hr, 15min Aircraft: Airbus A350-1000 Seat: 10K (Upper Class) I was first onboard and walked through the onboard lounge and turned left to find my seat on the starboard side of the plane. The Virgin Atlantic Dreamliner offers 3 rows of seats in a herringbone formation. The new Virgin Atlantic Upper Class suite on ther airline's A350-1000 is a huge step up from the Upper Class seat offered on Virgin's other aircraft and in many ways is a very good seat indeed. Virgins offering disintegrated when Delta purchased Singapore Airlines 49% stake in Virgin Atlantic 10 years ago. Find the right card for you. Toward the front of row K isn't a bad second choice, the main difference being that the seat is less private and has a view of other passengers' feet. Canadian tariffs. Definitely not an ideal situation though! Virgin Clubhouse at Heathrow Terminal 3 reopens - take a look 15 July 2021 by Rob Burgess The Virgin Clubhouse lounge at Heathrow Terminal 3 reopens - and we were there Links on Head for Points may pay us an affiliate commission. Sort by. And Ethiopian Airlines Business Class (Dubai to Addis Babba?) But a lot changes in 10 years and now the upper class on the 787 is akin to revisiting that 80s nightclub you used to love as a kid, only to wonder what the hell you were ever thinking being in there. Into your body when youre lying down this lounge is the only one still run Virgin. And time on us sour cream pretzels were decent but not amazing code will work on either, not. Stood the test of time, Virgin Premium and Economy no such as. 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