While I cant complain about the quality of their furniture, I do feel completely cheated by their added warranty/service plan. Clean spots or stains from the outside to the middle of the affected area to prevent If nothing ever goes wrong, most furniture companies wont provide anything extra. Ever. They ultimately left us with a couch in the front yard (because they wouldnt take the back off of it) and couldnt get it in the house, left us with no directions and didnt set up or show us how anything worked. You should get it. Feel completely ripped off. Just bought a lazyboy couch have lazyboy chair. shoe polish on the bottom of arecliner. Power. Do they not have any pride in their workmanship. A room where you can spend time making memories with your family; comfortable yet durable enough to handle lifes hard knocks. Have you ever spent 4 hours buying a recliner? I too had purchased a sectional from in 2005, with the understanding of Lifetime guarantee from Lazyboy for structure and replacement of mechanisms. bevisible. color variations are hallmarks of quality and give each piece a distinctive look all Both had problems. The lightweight formula wont change the feel of fabrics and it dries clear to an odorless, invisible layer of protection. Some protectors also guard against UV damage that causes fading. I want to purchase 2 sofa recliners and 1 recliner chair. Who is willing to join me in a class action law suit, for replacement of our faulty furniture and non compliance of their warrenty. JavaScript is disabled. Cost of the damage sofa is not covered. Many others in the furniture industry cover only food and beverage stains. CALABASH Power Recliner Chair, Lazy Boy Recliner for Elderly/Adult, Adjustable Home Theater Big Man Recliners for Living Room, Soft Flannel Fabric Recliners (Brown) New to Amazon. See in-store for the full price list. For a furniture unit worth $1500 to $2000, the protection plan comes at $199. La-Z-Boy will give you one full year to use the credit. haloeffect. Clean spots or stains from the outside to the middle of the affected area to Living on their reputation. This nice-price pick comes as an easy-to-apply aerosol spray that wont change the look or feel of treated fabrics. Its made for use on car seats, carpet, door panels, and the formulation wont harm automotive finishes. Worst is the sectional. DO NOT SHOP AT LAZY BOY AND DO NOT PURCHASE THESE WARRANTIES. The best fabric protectors are lightweight in texture and effective at shielding upholstery and furnishings, making them easier to clean without affecting the color and finish of the material. The clear formula wont leave a residue and dries odorless on upholstery, carpeting, and other fabric surfaces. Due to their chemical ingredients, many fabric protector products have a strong smell. iClean Fabric creates a barrier of protection on your furniture that repels spills before they turn into stains. What do you do? This information can be found on the tag attached to thefurniture. Heart breaking experience, delivered chair feels nothing like the showroom chair, angle is totally different, leans forward when sitting.Customer service rep came out and said " you didn't buy the chair in the showroom, you bought this one".$1200 uncomfortable chair is now mine since they conveniently waited until the return period was over to inspect it, STAY AWAY, We purchased 2 new recliners a week before Xmas. My husband and I thought for sure we would feel satisfied with our La-Z-Boy recliners and couch we bought, thinking they were made by an American company and had a good reputation last we looked (when we were growing up in the 70s.) Dream bigger. We contacted the warranty company and lived a nightmare waiting on them to arrive to "exam it". Worst is the sectional. As an aerosol spray, it easily and evenly distributes a fine mist over large areas. You can use a hot glue gun instead. Purchased 2 recliners. So, for example, if you paid $299.00 for your 5-year plan with no problems, you earn a $299 credit for anything in the store priced $600 or more. You are using an out of date browser. La-Z-Boy refuses to take responsibility for the damages but instead says that "it must have fallen out on their own". Pile fabrics may require What a scam the warantee was. For a reliable upholstery protector that is safe for indoor use, the spray Scotchgard Fabric protector offers stain and moisture resistance, wont change the texture or color of your furniture, linens, clothes, and accessories, and is unscented. With duo you'll never have to sacrifice stylefor comfort. Before spraying, test an inconspicuous area to ensure it doesnt affect the fabric color or texture. So, if you buy something from them, expect to live with whatever they deliver you because you will never get assistance from them with your problem because you will NEVER even get to tell them your problem. Some of the affected items may not be replaceable, so a store of equal credit value is provided at the original purchase price. A spin on comfort with our 360 swivel chairs. What a scam. Warranty on 100 day old recliner non existent. Use a professional furniture cleaning service when an overall soiled condition has been reached. Keep in mind that this large jug is a refill size, with no sprayer included. Outdoor fabric sprays usually offer better weatherproofing and UV fade protection to make outdoor furniture easier to clean and maintain. Fabric protectors create a water-repellent and stain-resistant barrier against spills, stains, odors, and sun fading. *PEACE OF MIND PROMISEYour satisfaction is vital to us and we want to ensure that you are confident in the products and services youve purchased for your home. When I made a warranty claim, a person came out to state it was normal wear.That is the worst quality ever, never again. hbspt.cta._relativeUrls=true;hbspt.cta.load(6297385, '92ff2b83-7400-4e8f-b800-183179eabfe8', {"useNewLoader":"true","region":"na1"}); What if the affected item is not replaceable or repairable? When the cats damaged the furniture we submitted a claim. La-⁠Z-⁠Boy Privacy Notice forterms. You must log in or register to reply here. They say the 3rd time's a charm, but I won't be giving LaZBoy a third opportunity. require brushing with a nonmetallic, stiff bristle brush to restoreappearance. Dont try to remove the stains yourself. Get the ForceField fabric protector at Amazon, Sears, and Walmart. Shades of blue and green bring to mind rolling waves, blue skies and sun kissed beaches. La-Z-Boy is one of the world's leading residential furniture producers. Laughingly they said oh so sorry we added the wrong number. iClean is a high-performance fabric that incorporates. Here are 8 tips for writing great reviews. But I should buy the additional 5yr protection fabric protection plan to cover other costs. It is completely worthless because when you call them with a problem they will find a reason why your specific situation is not covered by their policy. Theyre not the best anymore they are the worst !!! Read on for some shopping considerations and top picks available today. The fabric protection coating, or the fabric protection "insurance"? La-Z-Boy furniture dealers frequently offer their customers fabric protection service for an additional charge. ?Who knows when theyll be out to fix. How about making good for merchandise that is not worth $3000.00. I had a couch several years ago that I had scotch guarded and it was terrible with stains. Ashley doesnt offer a stain-resistant fabric. We use dedicated people and clever technology to safeguard our platform. La-Z-Boy Recliners 155 Results Sort by Recommended Sale +4 Colors Morrison Rocking Recliner by La-Z-Boy From $669.99 $929.99 ( 655) Free shipping Sale +2 Colors Randell Rocking Recliner by La-Z-Boy From $1,099.99 $1,199.99 ( 114) Free shipping +2 Colors Mateo Upholstered Recliner by La-Z-Boy From $929.99 ( 53) Free shipping Sale +2 Colors Do not use a foam or liquid cleaner of any type. So, the lower the original price of furniture, the lower the protection plan cost. We opted to purchase fabric protection when we acquired a micro fiber double recliner a few years back. From dirty shoes to day-to-day spills, carpets and rugs fall victim to a range of household messes. By Jasmine Harding | Updated May 10, 2022 12:22 PM. It is an absolute joke. If you claim, they refund the insurance cost. anyone have experience good or bad with either of these companies?? I am very disappointed in the sofa I purchased. MichaelColey TUG Review Crew: Expert TUG Member Joined Jun 4, 2010 Messages 4,913 Reaction score 105 Points 299 Location Mansfield, TX May 21, 2011 #4 It is an extensive warranty plan that goes above the standard 1-year manufacturers warranty by five years. What is the La-Z-Boy comprehensive service protection plan? When cleaning a spill, blot immediately to remove spilled material. I purchased this sectional for $2800+ 5yr protection plan warranty additional $200. They assume the warranty will make it right. While many companies offer furniture replacement guarantees, their plans are pro-rated over the plans lifetime. I had a customer service Rep Karen C tell me they treat all customer issues the same(Meaning by their policy). Meanwhile, they are delivering pieces to my house with no call? We only use chemistry that is safe for humans and theenvironment. Anyone can write a Trustpilot review. Can't afford to buy three new ones. The following images show some of the types of surface variations that could its own care and cleaning specifications, but there are also somegeneralizations. They finally decided to replace the piece (only after the salesman pushed for this) and then the replacement piece did not match in our livingroom. If your idea of beauty goes beyond good looks youve landed on the furniture company thats right for you. Those stores have GREAT people, not a bunch of professional liars. For that reason, expect a wide range of pricing. Make duoyours today. Here we try to give details information with pros and cons of lazy boy recliners that'll help you while you are in the market. Always She did offer the # for the non-warranty department to pay out of pocket for labor and supplies. Rest easy with chic chairs that double astwin sleepers. 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