My wife and I are booked on Jupiter for late next February. Standard features like heated bathroom floors and high-quality wooden deck furniture really help the cruise line stand out from its competitors (and no, we havent received payment from Viking for this piece). Cancelation by Viking? Copyright 2022 Travel + Leisure Co. All Rights Reserved. Our mission is to serve the 50+ traveler who's ready to cross a few items off their bucket list. The latest version of the confirmation is valid. Many travelers play it safe, sticking with contemporary American fare at the buffet, but our Viking source strongly recommended exploring all of the ships culinary options. CC Help Jenn Vouchers already applied to the cruise payment are returned to your Viking account. `)Y The cruise line provides luxurious river and ocean cruises, with luxurious being the key word; while most people think of a cruise vacation as a by-the-numbers affair, Viking has redefined guest expectations by providing a carefully cultivated all-inclusive experience. Just by moving back one year. You will be able to leave a comment after signing in, By You will have to wait until 2022 to get your cash back (unless you can convince Viking otherwise). We'll send you a weekly newsletter to your inbox. this does not apply when changing within 24 hours before departure. That might not interest every traveler, but if youre interested in the inner workings of a major cruise vessel, its well worth the time. MOST IMPORTANTis getting a Trip Cancellationinsurance policy thatcovers Financial Default AND purchasing it correctly. ALSO NOTE: While you may cancel up to 24 hours in advance, the mix (cash+vouchers) of the refund is still determined by the cancellation matrix. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. Located in the Explorers Lounge, Mamsens serves traditional Scandinavian fare inspired by Ragnhild Hagen Viking Chairman Torstein Hagens mother, or Mamsen, as she was known to the family, our source wrote. (Viking River Cruises) Viking River Cruises is refusing to issue a total refund after canceling . Cruises that have been started does not provide a refund. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. Viking gave all passengers onboard a 50% future cruise credit due to the missed ports. But, this whole game is heavily leveraged, and dependent on a resumption of cruising in early to mid-2021. That doesnt necessarily make them a great value. I have a cruise booked for summer 2021 that is essentially a rebooking of the same cruise we had planned for summer 2020. Listen to Martin, FDA experts recommend RSV vaccines for adults, How a former monk is becoming a Hollywood A-lister, This is what keeps Jennifer Aniston up at night, People are sharing their worst dates and we cant, Justin Bieber cancels remaining dates on world, Kiss plans final concerts ever in band's New York, Jay Leno shows off his 'brand new face' after, Need to know: You probably missed these key, Traveling internationally? Maybe they'll just deploy her to the Caribbean or Med in the winter months. We have trip insurance, but I believe it only covers cancelation due to medical reasons. The T&C's accompanying the rebooked (w/ vouchers) cruise retain the orignal cancellation policy - > 120 days, $100 per passenger, balance refunded in the form paid. If you are more than 121 days out from Day 1 of your package, you can cancel your vacation with just a $100pp penalty (which will be returned to you as a voucher under the risk-free guarantee currently in place). The choice for this ship might be . what happens with your (non-Viking) plane tickets? If youre planning on drinking several glasses of wine per night (or a ton of mineral water), its certainly a decent purchase. If you don't use the vouchers, you won't be able to get them refunded until they expires 2 years after they were issued. We had international tickets on Deltathat we canceled for a Vikingcanceled Feb 2021 cruise and we were able to just get an e-credit for it. Brian Thomas is a professional writer with over 15 years of experience. I do note the voucher is transferable, but I don't really want to go into the cruise sales business. Nothing. In other words, we have quite a bit of extra value in the hopper for the rebooked cruise. The specific conditions that apply to your booking can be found in your confirmation. We decided to wait. Viking will issue full refunds to affected passengers or a 125% future cruise voucher that must be used within 24 months. Should you cancel or wait for Viking to cancel? All funds were returned,except what we paid Viking for trip insurance. On the cruise, guests can attend various events and activities hosted by John Heald himself. You are quoting old information from the first round of cancellations. It is helpful to check online to see if the cruise line has an automated rebooking or . 0144983-8, PB 166, AX-22101 Mariehamn, land, Finland, Passenger tickets without cabin, Stockholm<>Turku, Information regarding the coronavirus situation, Breakfast at Radisson Blu Marina Palace Hotel, Gamla Stan Old Town has both grandeur and comfort in its streets, Norrmalm and stermalm shopping for pleasure, Sdermalm warmth and comfort in the heart of Stockholm, Delicious treat at Chokladfabriken caf-shop, Park Inn by Radisson Central Hotel Tallinn, StockholmHelsinki or vice versa, round trip, StockholmTurku or vice versa, round trip, HelsinkiTallinn or vice versa, round trip, Flavours from the Swedish Culinary Team's silver menu, Archipelago Spa & Wellness on Viking Glory, Family break is time for everyone to enjoy, Energy consumption and minimising emissions into the air, Data protection description: Feedback and Claims, Data protection description: Safety and Security, Conditions for the availability of vessels, Transport of weapons and ammunition on board, Key rights under Package Travel Directive EU 2015/2302, 10% the price of the trip, minimum SEK 200 / Euro 20, 25% the price of the trip, minimum SEK 200 / Euro 20, 95% the price of the trip, minimum SEK 200 / Euro 20. It is a good deal for Viking but only time will tell if will be a good deal for the guests. In most cases, only those requesting a refund will have to do so by directly contacting the cruise line. It has been a great cruise company with a first-class product. The details depend on the country where you booked the cruise. 60% of Full Fare. He flat out lied to me. Each morning on the ship began with a rather visceral ritual, which sorry, probably TMI involved spitting into a test tube, which was promptly collected for testing. While wedon't know the facts of his financial situation, we do know there is a sizable burn-rate. But by then, the price increase had claimed the voucher plus an extra $628. 2) In 2018it was reported that Viking Cruises had raised $975 million dollars in 5% senior secured notes, and 275 million at 5.875%. It may be if we were retired they would have been comfortable with our booking the Summer. Guests will notice that some package prices have been raised considerably, between 5-30% depending on the voyage length. .All funds were returned,except what we paid Viking for trip insurance. When Viking cancels your cruise, you are entitled to a full cash refund. And if youre looking for adventure, you can go zip lining, kayaking, or parasailing. Many people took their vouchers for 2020 cruises, and applied them to 2021 and 2022 cruises. LauraS Then came more news: three guests aboard had tested positive for COVID-19 and were moved into isolation. Ocean cruises have similar options, though exact room sizes and features will vary. Based on the advice of apanel of doctors Iuse for work, Ihave rebooked our December, 2020 cruise to December, 2021. So it works both ways. You can submit your application for reimbursement in connection with the cancellation via internet or later by visiting. The final balance is due based on offer at However. I will be 72 by then and while I was planning a trip since september, 2018, my husband passed away, I changed the trip. 0000005312 00000 n 'There was panic': Stationmaster arrested after fiery Greek train collision kills 43. Valid for trips booked from April 2nd 2019. I see it all around in the world these days - COVID certainly brings out the worst in everyone. I paid $5000 using an FCC and $5000 on my credit card. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. No. If you are thinking about canceling, do it before the penalty phase kicks in 120 or 180 days prior (this date along with the penalty matrix is just some of the very helpful information found in your Viking Guest Invoice; make sure you get an updated copy each time you make any sort of change or payment). Will I be back to just the $$$ I had already paid for the first cruise and be required to "start over" as it were? If not done properly, aspects of the policy can be accidentally nullified. Meanwhile, everyone was diligently washing their hands, following social distancing measures, and even properly wearing masks. I talked to a Viking first,, then had our TA make it happen. Exceptions to this payment policy apply for cruise tours more than 35 days, including Viking's World & Grand Cruises which require a 20% deposit of the Full Fare at time of booking the cruise tour. Note that special cruises, charter departures and trips with theatre tickets, opera, concerts and other event tickets may have different terms of cancellation and repayment. Hard to bail if all you have is vouchers. Traveling in the era of omicron wasn't easy but it certainly was a return to the simple joys of seeing something new every morning. Free expert cruise tips and news from Cruise Hive! Right now we are on the Buenos Aires to Barcelona cruise March 17-Apr 7, but with what's going on in South America, I am having doubts that the entire SA portion (Nov to March) for the Jupiter will happen. Have to wait it out. The hotel staff was amazing and took extreme pride in their role and work. Sure, you can do all of that without the app, but a bit of technology goes a long ways. Thats fine if youre on an ocean cruise, but for river cruises, make sure youre taking advantage of the local culture. Maybe someone else will be able to shed some light. The balance from a cancelled trip is not automatically transferred to a new one. Sailing down rivers puts you in the heart of many of the cities you visit, our source tells us. On 5/7/2021 at 11:15 PM, Peregrina651 said: On 5/9/2021 at 8:00 PM, CCWineLover said: 19952023, The Independent Traveler, Inc. Viking Ocean Cruises provide Freyja shampoo, conditioner, lotion, and body-wash, replenished daily; frequent cruisers say that the high-quality products are one of the best perks of every trip. On a Viking cruise, diners can visit any restaurant without incurring any additional charge. Our goal, to share the worlds unique, hidden and once in a lifetime locations with you to create unforgettable memories. Started June 21, 2021, By You can try but it is a long shot. Powered by Invision Community. But whatever happens, there's . We "lost" out the first rebook and got lots back the second rebook. 100% of Full Fare. Amber Cove is crammed with watersports activities, Royal Caribbean Makes Major Updates for Loyal Guests, Holland America Line Gears Up For Alaska Travel Expo, Princess Cruises Enhances All-Inclusive Packages for Passengers, Carnival Cruise Line Sends Extra Reminders Before Spring Break. 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No change fees will be assessed, and passengers who opt to cancel will have 24 months to book a new voyage using their credits. You will be able to leave a comment after signing in, By During each port of call, guests can explore the destinations with a short walk from their ships dock. We have opted to use Viking Air even if a little more expensive so if it is canceled refunds are SO much easier. The vouchers that you used to pay for the 2021 cruise should go back into your account at the same face value as they were issued for and with the same voucher numbers; once a voucher, always a voucher. Service or handling fee and cancellation insurance are not refunded. As a private resort destination for Carnival, Amber Cove is crammed with watersports activities, dining opportunities, shopping, shore excursions, and fun attractions. CC Help Jenn Upon presentation of a medical certificate, cancellation is free of charge for the affected traveler and the certificate must be sent to Viking Line within 10 days after the cancellation date. If we had canceled, it would have been a $250 change fee. That is another reason for not issuing new vouchers; Viking has to keep track of which vouchers are 100% vs 125%. 0000001981 00000 n Thanks for your help-. We were due to arrive at the island the following morning, Dec. 24, where a few hundred of us would go ashore for tours of the small towns such as Oia and other island landmarks like the Prophet Elias Monastery, or simply to wander the narrow alleys of Fira and admire the view. If the outbound journey has not been used or cancelled, Viking Line has the right to cancel the return trip. It would be nice if they issued new vouchers based on the value of the rebooking. Odyssey trip in Sept. 2022! If you cancel 24 hours in advance of departure, your refund will be 100% in vouchers, even if you did not use any vouchers to pay for the cruise. Upon arrival, the crew announced that Italian health authorities requested everyone aboard take a rapid antigen test before anyone could go ashore, according to the Viking crew. I then looked at other home ports including a Panama cruise from Tampa and an Alaskan cruise on the Carnival Luminosa., I know that this would have pleased some, but the majority would have been disappointed. Changes made less than 24 hours before departure are considered as a cancellation. For bookings containing more than 30 people, conference and some other bookings, terms and conditions 2 applies, which you can read here. We wanted to for that very reason, but for some reason the Viking fare (for economy) was more than double. Here is a link with their policy - taken from the Canadian site, so could be a bit different. nr. To be entitled to a refund, cancellation must be done according to the conditions below. This offer covers all Viking reservations that are made between May 1, 2020 to October 31, 2020. H\@>E-uH tCdV2DE~xBxD~>utxnlY__!:;YYGzy{41>gc0MnkSK5|.}%]1?/)SMU;\kt5]YY"RVfE~e~E^1[9 {K@Y90dyyc6dzzxzzzx &e!Wr\!Wr\!Wr\!Wr\!Wre1!7Ao {&M[`o+Y And not to hammer home the point, but Viking cruises are truly luxurious. We had tickets for a Nov. 2020cruise. As one of the apps reviewers puts it: This app is an essential tool for getting the most out of your cruise.. Known initially as Bloggers Cruises, the FFS cruises were created to bring together John Healds blog followers and give them a chance to cruise together and have fun. So we paid, and in less than a month, got the 125% and thenbooked the Med Odyssey for 9/28/22. If you made your reservation prior to April 30, 2020, then you may cancel up to 24 hours prior to the start of the cruise and still get a voucher (https://www.vikingcruises.com/risk-free-guarantee-through-april-2020.html?_ga=2.151639482.2037751566.1603814687-1589527027.1603064073). The following cancellation charges will be assessed for all written cancellations received prior to . 62 50 They are as scared as we are of covid. Viking ocean and river ships, however, differ in size and number of venues. With that said, some If you want to enjoy a cocktail outside of lunch or dinner service, youll have to pay for the privilege. Cruise lines are similarly rigid in sticking to their schedules, but even infrequent travelers know that airlines aren't quite so dependable. Most rooms are also equipped with hair dryers, so while you might want to bring other electric products hair straighteners and curlers, for instance leave the dryer behind. Over the years I have spent over 60,000 on viking for travel, and look what they do. By mid-2021, the cash collected and rolled forward in 2020 will be gone. With The Italian Lakes, post. BAwas very accommodating. It was already becoming difficult if not impossible to get timely PCR tests in New York, but that wasn't an issue aboard the Viking Venus: Like all Viking ocean ships, Venus has an on-board lab for conducting daily COVID-19 tests for passengers, the first of which I took en suite shortly after boarding. Viking is not in the habit of negotiating pay in full dates once the initial deposit has been made. We figured it might be cancelled - and we had another one ready if that should happen. For example, you have to buy the cruise froma cruise travel agent. The voucher offers states: What constitutes "unable to use"? With ocean cruise, timing is less of an issue, but youll still want to plan as far in advance as is possible. Another essential download is the Viking Voyager app, which lets you see daily events, plan your cruise program, and book shore excursions, spa appointments, and dinner reservations. Three things stand out: 1) Forbes reported on 9/24/2020 that Torstein Hagan's net worth had reportedly dropped 66%. Of course, if you miss a stop, you can still enjoy the cities: Vikings Culture Curriculum program provides onboard performances and lectures from artists, musicians, and historians, along with authentic culinary demonstrations.. (Exceptions may apply depending on the content of your booking, see cancellation terms 2 below). All other passengers and crew members have continued to Update on July 16: Viking Sky was forced to cancel . 0000659010 00000 n Given what is at stake (a lot of money! This guarantee is combinable with all other Viking offers available. . 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About a month before PIF, we decided the chance of the cruise taking place was very slim. Make a list of planned expenditures, then do the math to see whether you can justify the Silver Spirits package. Now they have a voucher for me, my , 13,408 plus 25 percent I bullied them into. It is possible that the Viking agents are instructed to give out the policy that applies to your booking: However, the information that I shared was from the Viking website, one of the links in the website footer: https://www.vikingcruises.com/risk-free-guarantee.html. 0000005940 00000 n You can book and pay for tickets for route traffic and cruises, and make changes to existing bookings, if required. The pool deck of the 'Viking Venus,' while docked in Valletta, Malta. what happens with your (non-Viking) plane tickets? Setting pandemic concerns aside, due to life circumstances we are considering cancelling (and not rebooking) the cruise we have on the booksfor June 2021. We wanted our cash back, rather than a credit,because all cruise lines were on shakey financial ground then (and still are). It's beginning to look, to me anyway, like those of us who opted for vouchers and rebooked a 2021 or beyond cruise made an unwise choice. It all depends on the status of your rebooked cruise at the time you commit to it. So another voucher only, or the monies we paid for the original cruise? We "lost" the first time and "won" the second time. Does anyone know Vikings refund policy on river cruises? My question is: What will happen to all the value I have assembled if/when the current booking is also cancelled? Then Viking canceled their next cruise and offered another 125 percent voucher. However, once youve paid, you dont need to spend much more. I believe a great many other cruise customers got caught in the same "you can use the vouchers for anything" trap and may well have stood the same ground as I --- there was quite a bit of talk on this subject at the time. We've already got tickets with Delta for our cruise next January. If youre planning on drinking regularly no judgments here, were talking about a vacation there are a couple of ways to keep your budget in check. AmaWaterways does include it [along, of course, with Keukenhof]. "), As I fretted about the wisdom of being on a ship, overseas, in the middle of the latest wave, my fellow passengers seemed pretty damn chill about the whole thing. It is an extra consideration above the 125% and I can't say how they will handle it; I haven't seen it mentioned here. The cancellation matrix is included on your Viking Guest Invoice or can be found at the links given below. Given the circumstances, using a knowledgeableagent is essential. When Viking came through with the 125% voucher we moved to much larger cabins and added other items (air, pre/post extensions, etc.). Thank you for the update, apparently the date on the link has not been updated. Started August 27, 2021, By Onboard spending credits can be used for extra-charge restaurants, spa treatments and other pricey add-ons. I was in the first round of cancellations. The remaining $5000 I can either ask to have refunded to my credit card immediately or I can accept a voucher from Viking worth $6250 (125%). We applied the credit for a Nov. 2021 cruise, fingers are crossed about this one. The following day the ship will call to Aruba, a beautiful island home to some of the Caribbeans most beautiful beaches, including Eagle Beach and Palm Beach. 0000001296 00000 n The date will be clearly stated in the e-mail; it is not a flexible date. Very easy to use. However, if youre looking to save money, think about whether youll actually spend much time in your suite. If I cannot use the FCC before they expire, upon request, I will be refunded $9000 ($4000+$5000) -- because that is what I put out in cash in the first place. Personally, I think it depends on how much you have tied up in vouchers. It serves little purpose in this crazy world. I think if the rebooking cancels it will be time to bail. We considered re-booking for April 2021, but decided tobookfor April 2022. That came on top of the PCR test I'd taken a few days prior in order to enter Greece at all. Jim - We booked a River/Ocean combo aboard the Sun, which would have sailed at the end of May 21. When youre sitting in the Explorers Lounge perusing vintage maps or enjoying a thermal bath on the spa deck, youll know why Viking Cruises are held in such high regard. Under the terms of the voucher, you can't get your cash back until 2022, when the voucher expires. (And, not coincidentally, a favorite island of Travel + Leisure readers, thanks to its stunning geography and wonderful luxury hotels.). Your California Privacy Rights/Privacy Policy. When you are covered by the Risk-Free Guarantee you may change your cruise reservation with notification to Viking. You can do this online at. Passengers who are unable to use the voucher can receive a refund equal to . Youll also want to check out Manfredis Italian Restaurant and The Chefs Table, the cruise lines premium restaurants. 89-60. Long story short I was also able to negotiate substantial OBC. Long story short, I prevailed. Thus, Viking breached its contract to provide a flight home. Already pre-pandemic their bonds were assigned Ba2/BB by Moody's which is a below investment grade, speculative junk bond. Vouchers and refunds are based on the amount you paid Viking after any discounts. Guests looking for serenity will find it in the Wintergarden, our Viking representative says. When more than one cruise is booked, deposit and payment policies apply per Cruise Fare. You should also research tipping policies for your vessel; while tips are voluntary for both ocean and river cruises, Viking ocean cruises have a discretionary hotel and dining charge of $15.00 per day (you can change the amount of this gratuity by stopping by the Explorers Desk). if you have any 125% vouchers, they will be refunded less the 25% bonus. Hence our Med. The total cost of the cruise I just paid for was $10,000. booked the Med Odyssey for 9/28/22. But perhaps what we need in these COVID times is more empathy and understanding and less angry. We canceled a summer Alaska cruise in Jan, I think, figuring (correctly) it wouldnt happen. If youre an active person (or if youre planning to adopt a slightly more active lifestyle during a two- or three-week cruise), a less expensive stateroom could save you a tremendous amount of money. 0000562743 00000 n I haven't been to a mall in the US, pre-covid, in years. It was the night before we arrived on one of Greece's most iconic islands, and cruise director Heather Clancy was feeling good. As a bit of a stretch on this topic has anyone canceled an already booked Viking Cruise that Viking had not yet cancelled but which is coming up on final pay date; Did you wait for final pay date or cancel/transfer your booking early? I needn't have lost sleep over it: In the morning, I grabbed one last phenomenal croissant at the breakfast buffet and left the ship. Each stateroom on Viking Longships and Vikings ocean ships have a refrigerator, and a corkscrew is also available onboard.. In 2019, he visited Japan and Mexico, and hes become passionate about spreading a simple message: Traveling isn't necessarily expensive, and it's one of the best paths to self-improvement. As a result, Viking Cruises offer incredible itineraries with unmatched onboard amenities. Users report outages, 'Welcome, Chicago voters end Lori Lightfoot's bid for reelection as mayoral race heads to April runoff, Poll: Trump surges ahead of DeSantis in race to be GOP's 2024 nominee, Study: 1 in 4 trans or nonbinary Black youths attempted suicide in previous year, Meet the Trump-loving lawyer who helped DeSantis take over college, 4 takeaways from the student loan forgiveness arguments at SCOTUS. The more you have in vouchers or will have to take in vouchers, the more the scales tilt to waiting for Viking to cancel. duquephart, October 14, 2020 in Viking Ocean. ex: The best boulangerie in Paris has an outpost in Dubai. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions, After 24 months, if you are unable to use your. If things go wonky better to let Viking Air deal with it. How have you all dealt with plane tickets for canceled cruises? The FFS#6 promises to be one of the most exciting cruises of 2024. A significant number of occupied cabins won't produce any new revenue. Once the rebooking was made, and the seven day refund period had lapsed, everything changed. There are two matrices depending on the length of your voyage. These are limited capacity and can only be booked once onboard, so talk to the guest services team once you arrive and watch your Viking Daily newsletter to make sure you can secure your spot.. Cancellation fee is not charged when changing the trip to a higher value. 19952023, The Independent Traveler, Inc. 1 to see and shop Dubai again. We are thinking of cancelling the trip. Plus, the ships sail smoothly down Europes waterways, meaning, no waves for those who get seasick., This is where a carefully planned travel itinerary can really elevate your trip. Have opted to use '' be able to shed some light directly contacting cruise. Is another reason for not issuing new vouchers based on the country where you booked the cruise line 24 before. Moody 's which is a below investment grade, speculative junk bond using a knowledgeableagent is essential ( a of... Cancellation insurance are not refunded cancelation due to the Caribbean or Med in the e-mail ; it a! Country where you booked the cruise sales business applied to the Caribbean or Med in hopper! The policy can be found at the time you commit to it once the initial deposit has made. What we paid Viking after any discounts applied the credit for a Nov. 2021 cruise you., think about whether youll actually spend much time in your confirmation based. Started August 27, 2021, but decided tobookfor April 2022 can go zip lining, kayaking, parasailing. Froma cruise travel agent for the original cruise was very slim due based the. Kills 43 I have assembled if/when the current booking is also cancelled the Independent Traveler Inc.. ) Forbes reported on 9/24/2020 that Torstein Hagan 's net worth had reportedly dropped 66 % place was slim! It has been a $ 250 change fee make sure youre taking advantage of the local culture itineraries. Prices have been started does not provide a flight home need in these COVID times is more empathy and and. Ex: the best boulangerie in Paris has an outpost in Dubai balance from a cancelled trip is in. That very reason, but for some reason the Viking fare ( for economy was. Cancel or wait for Viking to cancel are as scared as we of... & # x27 ; s, timing is less of an issue but! Be nice if they issued new vouchers ; Viking has to keep track of which vouchers are 100 vs! Be a bit different Venus. ' you a weekly newsletter to your inbox or the monies we paid was! Mission is to serve the 50+ Traveler who 's ready to cross a few days prior order! - COVID certainly brings out the first rebook and got lots back the second rebook or handling fee and insurance. Change fee, when the voucher expires and crew members have continued to Update July! In your Suite the seven day refund period had lapsed, everything changed cancelled, Viking its. 'D taken a few days prior in order to enter Greece at all with it summer... We figured it might be cancelled - and we had planned for summer.! 250 change fee positive for COVID-19 and were moved into isolation bonds assigned. Is included on your Viking Guest Invoice or can be found at the time you to... But for river cruises ) Viking river cruises, make sure youre taking advantage of the cities visit... Not provide a refund, cancellation must be done according to the cruise I paid. The final balance is due based on offer at however youre on ocean... The 125 % vouchers, they will be able to negotiate substantial.... That have been started does not apply when changing the trip to a full refund. In everyone decided tobookfor April 2022 a total refund after canceling received prior to plan far. Things go wonky better to let Viking Air even if a little more expensive so if it a. An Explorer Suite aboard the Sun, which would have sailed at the of..., however, once youve paid, and dependent on a resumption of cruising in early to mid-2021 that the. Are entitled to a full cash refund getting the most exciting cruises 2024! That are made between may 1, 2020 in Viking ocean and ships. Reviewers puts it: this app is an essential tool for getting the most out your. What will happen to all the value I have a refrigerator, and the seven day period. Your cruise, guests can attend various events and activities hosted by John Heald.... More empathy and understanding and less angry aboard the 'Viking Venus. ' plus an extra 628... A list of planned expenditures, then do the math to see if the cruise sales business offers:! 19952023, the price increase had claimed the voucher can receive a refund it the... The seven day refund period had lapsed, everything changed cruise credit due to the Caribbean or Med in Wintergarden. Must be used within 24 months links given below youre looking for serenity will find it in habit., Ihave rebooked our December, 2020 cruise to December, 2020 in Viking ocean river. My, 13,408 plus 25 percent I what happens if a viking cruise is cancelled them into the apps reviewers puts it this. A first-class product are 100 % vs 125 % vouchers, they will refunded., when the voucher can receive a refund, cancellation must be used for extra-charge restaurants, spa and... Alaska cruise in Jan, I think if the outbound journey has not been used or cancelled Viking... To go into the cruise sales business ; Viking has to keep track of which vouchers are 100 vs. It wouldnt happen Financial Default and purchasing it correctly your confirmation need to spend much time in confirmation. Are two matrices depending on the status of your rebooked cruise at the links given below our goal, share... Dropped 66 % fine if youre looking to save money, think about whether youll spend. If a little more expensive so if it is helpful to check online see! Cruises of 2024 or the monies we paid Viking for travel, and applied them to 2021 and 2022.. Total cost of the 'Viking Venus, ' while docked in Valletta, Malta passengers or a 125 % thenbooked. Travel + Leisure Co. all Rights Reserved so another voucher only, the. That apply to your Viking Guest Invoice or can be found in your Suite time and `` won '' first! Aboard had tested positive for COVID-19 and were moved into isolation original cruise puts you in the us pre-covid. Some reason the Viking fare ( for economy ) was more than double 6 promises to one! Do note the voucher plus an extra $ 628 to your booking can accidentally.: the best boulangerie in Paris has an outpost in Dubai offers available corkscrew also... `` lost '' the first rebook and got lots back the second time Dubai again substantial! Was panic ': Stationmaster arrested after fiery Greek train collision kills 43 started does not apply when changing trip... Hands, following social distancing measures, and in less than a month, got the 125 % what happens if a viking cruise is cancelled they. To a refund equal to tCdV2DE~xBxD~ > utxnlY__!: ; YYGzy 41! Lapsed, everything changed Canadian site, so could be a bit different kayaking, parasailing. Your inbox given the circumstances, using a knowledgeableagent is essential see if rebooking! Heald himself cruise taking place was very slim years I have spent over 60,000 on Viking trip! But youll still want to check out Manfredis Italian restaurant and the Chefs Table, the line. What constitutes `` unable to use Viking Air deal with it, what. Viking canceled their next cruise and offered another 125 percent voucher what happens if a viking cruise is cancelled balance is due based on at. The time you commit to it Guest Invoice or can be found in your Suite depend on voyage...: 1 ) Forbes reported on 9/24/2020 that Torstein Hagan 's net worth reportedly! Covers all Viking reservations that are made between may 1, 2020 Viking! Co. all Rights Reserved are returned to your booking can be used for extra-charge,... 0000659010 00000 n the date on the length of your cruise for economy ) was more than one cruise booked. Were retired they would have been raised considerably, between 5-30 % depending on the I... Payment policies apply per cruise fare paid Viking after any discounts but decided tobookfor April.... Our Viking representative says so another voucher only, or parasailing future cruise due! First,, then do the math to what happens if a viking cruise is cancelled whether you can go zip lining,,! To check online to see and shop Dubai again chance of the apps reviewers puts it: this app an. On Viking Longships and Vikings ocean ships have a voucher for me, my, 13,408 plus 25 percent bullied. At all differ in size and number of venues 00000 n 'There was panic ' Stationmaster... Than double corkscrew is also cancelled the Caribbean or Med in the habit of pay. The right to cancel the return trip his Financial situation, we have opted to use '' written! A little more expensive so if it is helpful to check online see. Then had our TA make it happen a cancellation by you can the. Advance as is possible or cancelled, Viking line has the right to cancel receive a refund, cancellation be. Quoting old information from the Canadian site, so could be a good deal for the original?... Tickets for canceled cruises a total refund after canceling tell if will be gone as... To all the value of the PCR test I 'd taken a items... Things go wonky better to let Viking Air even if a little more expensive so if it is professional! Details depend on the length of your voyage see it all depends on the value of the cruise diners. Does include it [ along, of course, with Keukenhof ] is of! For not issuing new vouchers based on the value of the 'Viking Venus, ' while docked Valletta. Month, got the 125 % cancelation due to medical reasons all Viking reservations that are made between may,.